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Tolley Community Management
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Tolley Community Management Reviews
Great customer service by Ashley the receptionist at Tolley Management
This above 5 stars for the great patience and professionalism by Ashley on numerous occasions to help me get help with pressing issues.She didnt just pass me on to property manager after several attempts to speak with manager for my community. Thanks again Ashley !!!
ID
Location
Dallas, Georgia
They always have a excuse why they won't fix things and its their responsibility!
My driveway is all crack up and I trip on it all the time! It's their job to fix it I pay a high fee the highest fee hat any HOA I ever had! They do nothing but make excuses! If I won't to sell my property it needs to look presentable!!! They went up on the fees they were supposed to come down after the project which is over!!! I have buyers remorse!!! I guess I just need to move it depressing trying to get anything done with them!!!
User's recommendation: Find out who you pay your HOA to before you buy a property!
ID
Location
New York, New York
New Reviewer
Warning to others
When your contract expires with them FIND someone else they aren't for your community they are against the homeowners. If you want to have your HOA ruled from behind an iron curtain- this is the property management company for you. There are a lot of questions about how our HOA has been run and since our BOD is in hiding and won't come out, I reached out to Tolley on multiple occasions seeking guidance on procedural questions related to our by laws etc. The rep for our HOA refused to answer and told me to read the by laws myself. Our neighborhood is trying desperately to engage our BOD and they, along with Tolley are all in hiding and refuse to engage in actual discussions with the Association members. Several requests for meetings have been denied. Zero stars - would not recommend.
User's recommendation: stay FAR AWAY.
ID
Location
Atlanta, Georgia
Preferred solution
work with the community to get a meeting of the members scheduled within 30 days
New Reviewer
DO NOT use Tolley Management Company
Tolley Management company is not only full of liars but all employees are completely unprofessional. They will lie and win the contact with the HOA and then they have NO consideration for the neighbors. They do not do what a management company is supposed to do. The do not communicate, it takes weeks to hear back. You can't even get updated community documents on your portal. Jason Tolley is a condescending sorry excuse for a manger. In particular, Jayme Austin is the WORST community manager. She will lie, delete documents and speak to her "clients" in the worst manner. STAY FAR AWAY!
User's recommendation: DO NOT SIGN ANY CONTRACT. They will deceive you.
2 comments
ID
Cons
- Jayme austin
Preferred solution
It's beyond repair
Why? Probably one of the minions Tolley has to try and delete any truth spread about the HORRIBLE company that they truly are
Which of Tolley's communities do you live in?