Product: Toll Brothers Home Buying Clear all filters (5 of 5 reviews match)
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1.0
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Time of closing loan they says for check list you provide them, oh ya we will take care of all issues within 1 month and 11 months warranty period. Lets you move first, house will settled within warranty period, you submit all your problems and will take care of it....
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1 comment
Anonymous
#1748328

I agree. Toll Brothers build the worst condo you can buy.

You’re wasting $300k to $400k on “junk” condo. Inept management does not care about your issues after you sign the paperwork.

I advise not to buy any Toll Brothers property. Terrible building.

Review
#1650412 Review #1650412 is a subjective opinion of poster.
Service
Toll Brothers Home Buying
Cons
  • Warranty and the quality of the build
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
they pretend to be high end, they aren't good people, they lie cheat and vandalize and ignore and brush off customer complaints the good thing about their developments is that the overall package is descent looking albeit lower quality construction, and looks like a...
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1 comment
Anonymous
#1486692

so all people destroy kill pollute and complain about plastic and on time deliver soon that is all they will have to compain about s in the bay

Review
#1258072 Review #1258072 is a subjective opinion of poster.
Service
Toll Brothers Home Buying
Reason of review
Poor customer service
My husband and I are thinking about building a house with Toll Brothers in Aurora, CO. Their models are very nice, but expensive. If we do decide to build with them the whole thing will cost about 1.2M With that being said since it is a lot of money we have searched...
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7 comments
Anonymous
#1545149

I would say trust your realtor and your gut instinct. We have been in that sales office a couple of times, looking to maybe purchase/build with them, but after all consideration they seem way too far overpriced for the area and I too am worried about bad reviews. I do love their model homes, and when I asked their sales rep how much it would truly be to build a home just like the model she said $1.7M and I laughed and said no way would I pay that for a home in Aurora.

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Review
#1236089 Review #1236089 is a subjective opinion of poster.
Service
Toll Brothers Home Buying
Reason of review
Poor customer service
2.3
Details
Toll Brothers home warranty
Toll Brothers home warranty
Toll Brothers home warranty
Toll Brothers home warranty
Toll Brothers home warranty
We purchased a new home in Las Vegas a little over a year ago and we decided on TB because of their reputation for customer service. I have not really found them deserving of this reputation for many reasons but I will stick to my main concerns. We purchased a home for...
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Review
#1139882 Review #1139882 is a subjective opinion of poster.
Service
Toll Brothers Home Buying
Reason of review
Warranty issue
Preferred solution
Let the company propose a solution
Tags
  • Summerlin
  • Las Vegas Home Buying
  • Builder Complaint
  • Montecito By Toll Brothers
3.9
Details
We put a deposit on a home in a Toll community in Las Vegas. The total deposit was $65,000. We made many changes to the design of the home, but it was in the framing stage when we withdrew due to me losing my job. Even though Toll has the right contractually to keep...
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2 comments
Anonymous
#1710627

Same thing happened to us. They kept 65k.

We had to bail because our big home was not selling. Poor decision on our part but they sold the house right away. We were told they would give a discount on another home when the time came. Well we looked at building a home last year and they said no discount.

We wrote to mr toll nothing.

They just told us they would help recoup some of the costs. Maybe some of the sales people have a conscious

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Review
#1076591 Review #1076591 is a subjective opinion of poster.
Service
Toll Brothers Home Buying
Cons
  • Kept all of my deposit after i lost my job
Reason of review
Poor customer service
Loss
$65000
Preferred solution
Toll to keep half of the deposit.

Contact Toll Brothers Customer Service

Mailing Address:
Toll Brothers, Inc.
250 Gibraltar Road
Horsham, Pennsylvania 19044
United States
Phone:
(855) 897-8655
All Toll Brothers Contacts