Product: Toll Brothers Customer Care Clear all filters (2 of 2 reviews match)
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Toll Brothers - Hit them where it hurts

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What I want to know is when are all the people who have been cheated by Toll going to hit them where it hurts, in the wallet. There should be a way all of the victims can make sure that others are aware of their sales and business practices. Its the only way to stop them and its the only place it hurts They treat women who are alone like we're stupid. They give unbelievable excuses why they " can"t" do something and stall in the hope you will just give up. I think it is company policy. Don't buy from them!
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Review
#1675752 Review #1675752 is a subjective opinion of poster.
Service
Toll Brothers Customer Care
Pros
  • Buildings look good
Cons
  • Buildings are cheaply built
  • Warranty and the quality of the build
Reason of review
Poor customer service
Preferred solution
Fix what the problems are
Tags
  • Builder Complaint
Buying a house from Toll is easy, Sales, Design and close are no problem. When you follow their process of documenting the issues found don't expect to have good communication or feel as though they care or in any rush to work on them Unlike when you are in the build...
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3 comments
PlayfulAlbatross
#1493660

Agree! Building process everyone was at your disposal as you need, once you movenin and start having problems, the warranty process is like a dead end, nonone wants to contact you nor help with anything!

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Review
#961323 Review #961323 is a subjective opinion of poster.
Service
Toll Brothers Customer Care
Reason of review
Order processing issue

Contact Toll Brothers Customer Service

Mailing Address:
Toll Brothers, Inc.
250 Gibraltar Road
Horsham, Pennsylvania 19044
United States
Phone:
(855) 897-8655
All Toll Brothers Contacts

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