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DO NOT BUY IN WINTER GARDEN, FL Since closing on this house I have had so many problems with items gone wrong and asking them to repair them. Three months since closing I have had so many problems air conditioner x 3 times, problems with the roof, my second bedroom...
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#1127681
Buying a house from Toll is easy, Sales, Design and close are no problem. When you follow their process of documenting the issues found don't expect to have good communication or feel as though they care or in any rush to work on them Unlike when you are in the build...
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PlayfulAlbatross
PlayfulAlbatross

Agree! Building process everyone was at your disposal as you need, once you movenin and start having problems, the warranty process is like a dead end, nonone wants to contact...

Anonymous
hvnly

May I ask what community in DFW you are built your house in? We are looking in the Colleyville location and have an appointment to meet with Toll brothers this Saturday. I am ...

#961323
we sign our contract for new built home from toll brtohers on 14th may 2015 ,while signing contract they told us they will deliver our new home in january 2016 which is 6 month from contract ,and once they receive 60k down payment they are *** moving the delivery...
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Anonymous
Anonymous

In what way did they discriminate against you? Could it be that they just don't have good business or customer sense and don't discriminate with any of their customers. Oh a...

Anonymous
Anonymous

We are going through the same thing in Gilbert, AZ. It took us 3 months just to get pricing back from the Design Center in Scottsdale, AZ.Now we are told the house is delayed...

1.0
I didn't like
  • Absolutely unprofessional
  • And not deserve to be in construction business
#814448
If you are considering a home in this development - DO NOT use Toll Landscaping. They are 25%+ over what you will pay with another contractor. The hook is that they put the cost in your mortgage. However the workmanship is not great, they will destroy your yard and...
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With Toll Brother's all you get is four walls and a roof in the base price. In other words the standard features in the house are no where near luxury. They will sell you those features as an upgrade. For example, kitchen back splash is not standard feature of the...
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Anonymous
Anonymous

Ryan builders did the same thing. Oh you want a toilet in that bathroom. That's an upgrade. By the time they get done with you, you have an overheated calculator an an ove...

#756736
Disbelief, unacceptable and shocking are three of the best words to describe a new home build with Toll Brothers. It is unbelievable that I have to take my valuable time during a severe illness to make people aware of the lack of construction ethics and the lack of...
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Anonymous
Anonymous

Spoiled Americans...You should be happy you have a roof over your head!Cry babies!

Anonymous
Anonymous

I was going to visit one of their developments this weekend, but just decided not to. I have spent the last 2 hours reading complaints about them.

#492272

Short Review on November 06, 2016

Toll Brothers has no concern for the environment. They just keep building their poorly made houses every place they can find a few acres. Eventually there will be no trees, no wildlife and no farmland. Just cookie cutter poorly built Toll Brothers houses and McMansions.
1.0
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Diversity of Products or Services
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Product or Service Quality
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#950237
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Toll Brothers Arundel Forest Sales Team Review

After living in a toll brother townhouse for 7 years,we decided to buy a single family by Toll.To our horror,the sales woman Stefanie Schodzinski at Hanover MD was rude and gave us the freling that she didnt wanna sell us a house.People of color,dont waste ur time with her.We were devastated and will NEVER goback there...WORST EXPERIENCE...im surprised toll brothers hires people like her.
1.0
Details
Customer service
Staff
#876459
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Jairo Farfan Review

I work for toll brothers june 2016 and is being two months with out pay this company is a joke
Sloan, Nevada
#892565
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Return ducts were not connected to hvac ducts, registers and covers on the walls. Wall cavity filled with insulation used as a return. Beams blocking return, The floor joists were used as a return in basement(NO sheet metal was used when a supply duct was over it. You...
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Anonymous
Anonymous

Sorry you had to go through that, but would not a decent home inspector have caught the HVAC problem before closing?

#593249