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1.0
Details
Purchased a brand new single family home in San Ramon, CA. in 2018. Had no idea about their poor workmanship and the terrible management. Started good in sales office. Pick and choose our options at their design center in Pleasanton was a joke. Sales ladies have no...
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1 comment
Ruhi
#1540322

Follow me on Twitter cdleonard224. We have a lot in common. I am trying to pursue legal options.

Review
#1323876 Review #1323876 is a subjective opinion of poster.
Cons
  • Whole experience with toll brothers
Reason of review
Bad quality
Loss
$990000
Preferred solution
Full refund
2.0
Details
Horrible job on the exterior of the property and will leave you high and dry! Do not provide the adequate drainage or pitch to their lots and leave a ton to be desired. They will give you the run around and corporate won't respond either. Have given up 3 seasons of...
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1 comment
Anonymous
#1540317

Follow me on Twitter cdleonard224. We have a lot in common. I am trying to pursue legal options.

Review
#1293248 Review #1293248 is a subjective opinion of poster.
Service
Toll Brothers House Building Service
Reason of review
Bad quality
Loss
$10000
Preferred solution
Independent survey and job remedied at Toll expense

Toll Brothers review in Horsham, Pennsylvania: Chandler has fallen halfway out the sockets

1.0
Details
Toll Brothers review - Chandler has fallen halfway out the sockets
I purchased my home in Maryland at Marlboro Ridge about 5 years ago. Recently the house has been falling apart! Chandler is off the hinge and about the fall...major cracking in the upper loft of my house....can someone please call me 215-908-4281. Reggie Clark
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Review
#1291328 Review #1291328 is a subjective opinion of poster.
Service
Toll Brothers House Construction
Reason of review
Bad quality
2.1
Details
We recently built with Toll in Michigan, the home has no grading on one side whatsoever, with heavy rains the dirt has all gone away. Neighbors and people who come visit our home are all amazed by the lack of effort by Toll. Have brought this up so many times woth the...
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1 comment
Ruhi
#1540323

Follow me on Twitter cdleonard224. We have a lot in common. I am trying to pursue legal options.

Review
#1272005 Review #1272005 is a subjective opinion of poster.
Service
Toll Brothers House Construction
Reason of review
Bad quality
they pretend to be high end, they aren't good people, they lie cheat and vandalize and ignore and brush off customer complaints the good thing about their developments is that the overall package is descent looking albeit lower quality construction, and looks like a...
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1 comment
Anonymous
#1486692

so all people destroy kill pollute and complain about plastic and on time deliver soon that is all they will have to compain about s in the bay

Review
#1258072 Review #1258072 is a subjective opinion of poster.
Service
Toll Brothers Home Buying
Reason of review
Poor customer service
1.3
Details
Draft home from Toll. Insulation was done on the cheap with no air barrier. Energy audit by a third party exposed the issue, but Toll doesn't want to do anything and hides behind "code", while claiming to be a luxury builder and charging top dollar from customers....
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Review
#1256695 Review #1256695 is a subjective opinion of poster.
Service
Toll Brothers Insulation Service
Cons
  • Warranty and the quality of the build
Reason of review
Bad quality
Preferred solution
Deliver product or service ordered
My husband and I are thinking about building a house with Toll Brothers in Aurora, CO. Their models are very nice, but expensive. If we do decide to build with them the whole thing will cost about 1.2M With that being said since it is a lot of money we have searched...
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7 comments
Anonymous
#1545149

I would say trust your realtor and your gut instinct. We have been in that sales office a couple of times, looking to maybe purchase/build with them, but after all consideration they seem way too far overpriced for the area and I too am worried about bad reviews. I do love their model homes, and when I asked their sales rep how much it would truly be to build a home just like the model she said $1.7M and I laughed and said no way would I pay that for a home in Aurora.

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Review
#1236089 Review #1236089 is a subjective opinion of poster.
Service
Toll Brothers Home Buying
Reason of review
Poor customer service
1.5
Details
They have a poor customer service after they are done with you. Poor quality. I have asked my builder to send someone to fix the cracks all over my house which my house is only one year old and he have said it is my responsibility to fix them. Once they get their money...
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1 comment
Ruhi
#1540324

Follow me on Twitter cdleonard224. We have a lot in common. I am trying to pursue legal options.

Review
#1220936 Review #1220936 is a subjective opinion of poster.
Service
Toll Brothers House Construction
Reason of review
Bad quality
1.4
Details
When buying from toll brothers I thought I was getting a good quality home and a well designed neighborhood to live in. I was hoping to be able to stay here for a long period of time. The homes here cost a good bit but there were other builders in the area that look...
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2 comments
Anonymous
#1531204

Thanks for your rant against Toll Brother. You have given me another perspective of their hype.

However, if you could provide us with the project name, city, and state, that will give us a better idea. At the end, Toll Brothers outsource their construction to local contractors so it really depends on those contractors quality.

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Review
#1155991 Review #1155991 is a subjective opinion of poster.
2.3
Details
Toll Brothers home warranty
Toll Brothers home warranty
Toll Brothers home warranty
Toll Brothers home warranty
Toll Brothers home warranty
We purchased a new home in Las Vegas a little over a year ago and we decided on TB because of their reputation for customer service. I have not really found them deserving of this reputation for many reasons but I will stick to my main concerns. We purchased a home for...
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Review
#1139882 Review #1139882 is a subjective opinion of poster.
Service
Toll Brothers Home Buying
Reason of review
Warranty issue
Preferred solution
Let the company propose a solution
Tags
  • Summerlin
  • Las Vegas Home Buying
  • Builder Complaint
  • Montecito By Toll Brothers