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1 comment
3.9
Details
We put a deposit on a home in a Toll community in Las Vegas. The total deposit was $65,000. We made many changes to the design of the home, but it was in the framing stage when we withdrew due to me losing my job. Even though Toll has the right contractually to keep...
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ProudKiwi283
#1609582

I am going thru the same issue, TBI denied my loan and now Toll Brothers is trying to keep my down payment of 49,000.

Author
Cons
  • Kept all of my deposit after i lost my job
Reason of review
Poor customer service
Loss
$65000
Preferred solution
Toll to keep half of the deposit.
Review #1076591 is a subjective opinion of poster.
3 comments
Buying a house from Toll is easy, Sales, Design and close are no problem. When you follow their process of documenting the issues found don't expect to have good communication or feel as though they care or in any rush to work on them Unlike when you are in the build...
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PlayfulAlbatross
#1493660

Agree! Building process everyone was at your disposal as you need, once you movenin and start having problems, the warranty process is like a dead end, nonone wants to contact...

Author
Reason of review
Order processing issue
Review #961323 is a subjective opinion of poster.
0 comments
If you are considering a home in this development - DO NOT use Toll Landscaping. They are 25%+ over what you will pay with another contractor. The hook is that they put the cost in your mortgage. However the workmanship is not great, they will destroy your yard and...
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Author
Location
Newtown, Pennsylvania
Reason of review
Bad quality
Review #955522 is a subjective opinion of poster.
0 comments

Short Review on November 06, 2016

1.0
Details
Toll Brothers has no concern for the environment. They just keep building their poorly made houses every place they can find a few acres. Eventually there will be no trees, no wildlife and no farmland. Just cookie cutter poorly built Toll Brothers houses and McMansions.
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Author
Location
Bedminster, New Jersey
Review #950237 is a subjective opinion of poster.
0 comments

Jairo Farfan Review

I work for toll brothers june 2016 and is being two months with out pay this company is a joke
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Author
Location
Sloan, Nevada
Reason of review
Problems with payment
Review #892565 is a subjective opinion of poster.
0 comments

Toll Brothers Arundel Forest Sales Team Review

1.0
Details
After living in a toll brother townhouse for 7 years,we decided to buy a single family by Toll.To our horror,the sales woman Stefanie Schodzinski at Hanover MD was rude and gave us the freling that she didnt wanna sell us a house.People of color,dont waste ur time with her.We were devastated and will NEVER goback there...WORST EXPERIENCE...im surprised toll brothers hires people like her.
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Author
Location
Ashburn, Virginia
Reason of review
Poor customer service
Review #876459 is a subjective opinion of poster.
2 comments
1.0
Details
we sign our contract for new built home from toll brtohers on 14th may 2015 ,while signing contract they told us they will deliver our new home in january 2016 which is 6 month from contract ,and once they receive 60k down payment they are *** moving the delivery...
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Anonymous
#1313481

In what way did they discriminate against you? Could it be that they just don't have good business or customer sense and don't discriminate with any of their customers. Oh a...

Author
Cons
  • And not deserve to be in construction business
  • Absolutely unprofessional
Reason of review
Problem with delivery
Preferred solution
Price reduction
Review #814448 is a subjective opinion of poster.
1 comment
With Toll Brother's all you get is four walls and a roof in the base price. In other words the standard features in the house are no where near luxury. They will sell you those features as an upgrade. For example, kitchen back splash is not standard feature of the...
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Anonymous
#1313483

Ryan builders did the same thing. Oh you want a toilet in that bathroom. That's an upgrade. By the time they get done with you, you have an overheated calculator an an ove...

Author
Reason of review
Bad quality
Review #756736 is a subjective opinion of poster.
2 comments
Interviewing with this company is a waist of time. I cannot make up there mind so don't waist your time. First of all they keep bringing you back for additional interviews basically I lost about 400 in wages because of there indecisiveness and lack of direction, it...
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Anonymous
#1313486

Your lucky to lose only 400 dollars. You would have lost a he'll of a lot more had you bought one of their horribly built homes.

Author
Location
Mount Laurel, New Jersey
Reason of review
Poor customer service
Review #740723 is a subjective opinion of poster.
1 comment
Return ducts were not connected to hvac ducts, registers and covers on the walls. Wall cavity filled with insulation used as a return. Beams blocking return, The floor joists were used as a return in basement(NO sheet metal was used when a supply duct was over it. You...
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Anonymous
#977609

Sorry you had to go through that, but would not a decent home inspector have caught the HVAC problem before closing?

Author
Location
San Jose, California
Reason of review
Bad quality
Review #593249 is a subjective opinion of poster.