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1.8
Details

Update by user Sep 09

No action by Toll Brothers . Management reviewed with no action with senior management.

They said it was built by code.

It is terrible living in this environment. Four families have moved out.

Original review posted by user Sep 09

Do NOT buy a new condo from Toll Brothers. Senior management will lie to you...
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Review
#1648566 Review #1648566 is a subjective opinion of poster.
Cons
  • Warranty and the quality of the build
Reason of review
Bad quality
Loss
$10
Preferred solution
Let the company propose a solution
Tags
  • Builder Complaint

Toll Brothers in Shrewsbury Borough, New Jersey - Poor quality

2.0
Details
I had the opportunity yesterday to express my opinion about Toll Brothers homes in front of about a dozen people. I was asked for my opinion of a Toll Brothers house because someone else in the room was considering buying. I took full advantage to vent my frustration. I bought at the Enclave at Shrewsbury nearly 5 years ago and have regretted my decision almost every day. The construction is shabby to say the least. I have complained and have had some problems fixed. However I still have numerous problems with the house. One area was fixed and someone was to come and repaint a section and I am still waiting.
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Review
#1630549 Review #1630549 is a subjective opinion of poster.
Service
Toll Brothers House Construction
Cons
  • Warranty and the quality of the build
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.8
Details
Do not build with toll brothers, the quality and integrity of the company sucks. They do not follow thru and all they want is your money.
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1 comment
Anonymous
#1705133

Absolutely CORRECT!!! Toll Brothers is not a quality builder.

They have pivoted and now the low budget trash of home builders. It's disgusting to say the least.

Greedy self-centered builder that sums it up perfectly. I would not let them build a dog house let alone a real home.

Review
#1527551 Review #1527551 is a subjective opinion of poster.
Service
Toll Brothers House Construction
Reason of review
Bad quality

Toll Brothers in Reno Southeast, Nevada - I can’t get the professional grill to heat up over 100 degrees.

Can’t get the grill to get over 150 degrees.
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Review
#1675276 Review #1675276 is a subjective opinion of poster.
Reason of review
Can’t get it to reach over 100 degrees
Loss
$1
Preferred solution
Let the company propose a solution

Toll Brothers in Bel Air, Maryland - Quality of work

1.6
Details
The drywall contractor they use is terrible, more nail pops then you can count. No one on site that speaks English. The work during construction was done inside at night without light and it shows. The one man who does the warranty work is good but he is overwhelmed
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Review
#1631029 Review #1631029 is a subjective opinion of poster.
Service
Toll Brothers House Construction
Reason of review
Bad quality
1.0
Details
Purchased a brand new single family home in San Ramon, CA. in 2018. Had no idea about their poor workmanship and the terrible management. Started good in sales office. Pick and choose our options at their design center in Pleasanton was a joke. Sales ladies have no...
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1 comment
UnbiasedYak
#1540322

Follow me on Twitter cdleonard224. We have a lot in common. I am trying to pursue legal options.

Review
#1323876 Review #1323876 is a subjective opinion of poster.
Cons
  • Whole experience with toll brothers
Reason of review
Bad quality
Loss
$990000
Preferred solution
Full refund
2.0
Details
Horrible job on the exterior of the property and will leave you high and dry! Do not provide the adequate drainage or pitch to their lots and leave a ton to be desired. They will give you the run around and corporate won't respond either. Have given up 3 seasons of...
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1 comment
Anonymous
#1540317

Follow me on Twitter cdleonard224. We have a lot in common. I am trying to pursue legal options.

Review
#1293248 Review #1293248 is a subjective opinion of poster.
Service
Toll Brothers House Building Service
Reason of review
Bad quality
Loss
$10000
Preferred solution
Independent survey and job remedied at Toll expense
2.3
Details
My house is extremely humid. The Hardwood floors are uneven The floors upstairs are so uneven that you cannot close doors The house should have been set a bit higher. Too much water accumulates around my house. I had scheduled to have the downstairs floors fixed along...
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Review
#1337700 Review #1337700 is a subjective opinion of poster.
Service
Toll Brothers House Construction
Reason of review
Work Experience or Job Application
Preferred solution
Let the company propose a solution

Toll Brothers in Elizabeth, New Jersey - Browning of stucco

I have very bad brown stain on my stucco. It has been there from the beginning(6 years ago) and has gotten worse. I have read about that being an issue with water inside. I see no evidence of water, however it may be in the walls. I really need for this to be looked into immediately.
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Review
#1464770 Review #1464770 is a subjective opinion of poster.
Reason of review
Warranty issue
2.1
Details
We recently built with Toll in Michigan, the home has no grading on one side whatsoever, with heavy rains the dirt has all gone away. Neighbors and people who come visit our home are all amazed by the lack of effort by Toll. Have brought this up so many times woth the...
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1 comment
UnbiasedYak
#1540323

Follow me on Twitter cdleonard224. We have a lot in common. I am trying to pursue legal options.

Review
#1272005 Review #1272005 is a subjective opinion of poster.
Service
Toll Brothers House Construction
Reason of review
Bad quality