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Toll Brothers in Fulshear-Simonton, Texas - Problem never been fix

1.7
Details
Land step crack ,water sink in laundry didn’t drain it right ,drainage backyard problem since I moved in it never fix problems,wall in the room not straight it have to be traight not a pump and curve,people come out to say they need to cut the wall and fix it but warranty people say they don’t need to Cut end up the wall still not straight ,sheetrock never finish at one and always left some issues till now not done,color doesn’t matching after they fix and repaint........
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Review
#1683854 Review #1683854 is a subjective opinion of poster.
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
1.0
Details
Purchased a brand new single family home in San Ramon, CA. in 2018. Had no idea about their poor workmanship and the terrible management. Started good in sales office. Pick and choose our options at their design center in Pleasanton was a joke. Sales ladies have no...
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1 comment
UnbiasedYak
#1540322

Follow me on Twitter cdleonard224. We have a lot in common. I am trying to pursue legal options.

Review
#1323876 Review #1323876 is a subjective opinion of poster.
Cons
  • Whole experience with toll brothers
Reason of review
Bad quality
Loss
$990000
Preferred solution
Full refund

Toll Brothers in San Ramon, California - Building a home

I got approved by TBI with my income, after 45 days they denied me and stated that I need a loan commitment to be able to purchase my home. Notified Toll Brothers of it, and try to cancelled. They stated that if I cancel the purchase I will loose my deposit, TBI knew that I was not able to get a loan. Like really they can keep my larger deposit?
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1 comment
Anonymous
#1683147

I just read about a huge class action they had for this. They made more money on deposits than they did selling actual homes.

Scary! So sorry you went through this.

Your review is saving others from entering this nightmare. Thank you.

Review
#1418607 Review #1418607 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$49
Preferred solution
Full refund
Return ducts were not connected to hvac ducts, registers and covers on the walls. Wall cavity filled with insulation used as a return. Beams blocking return, The floor joists were used as a return in basement(NO sheet metal was used when a supply duct was over it. You...
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1 comment
Anonymous
#977609

Sorry you had to go through that, but would not a decent home inspector have caught the HVAC problem before closing?

Review
#593249 Review #593249 is a subjective opinion of poster.
Reason of review
Bad quality

Contact Toll Brothers Customer Service

Mailing Address:
Toll Brothers, Inc.
250 Gibraltar Road
Horsham, Pennsylvania 19044
United States
Phone:
(855) 897-8655
All Toll Brothers Contacts