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Toll Brothers review in Lakeland, Florida: 4 damaged beams and still not fixed

1.2
Details
Toll Brothers review - 4 damaged beams and still not fixed
Toll Brothers review - 4 damaged beams and still not fixed
Ongoing problem on a imitation beam over garage doors for over 2 years. Cant get in touch with Mike Ryan. Won’t call me back or answer my messages.
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Review
#1567311 Review #1567311 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
1.0
Details
Please go through the email on how customers are being treated.I think Toll Brothers ceased to be a customer cetric compay log back...Now its all Sarcasm...suspicion and blaming the buyers so that Toll Brothers ca get out of the warranty...
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Review
#1675507 Review #1675507 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Toll Brothers review: Hit them where it hurts

1.0
Details
What I want to know is when are all the people who have been cheated by Toll going to hit them where it hurts, in the wallet. There should be a way all of the victims can make sure that others are aware of their sales and business practices. Its the only way to stop them and its the only place it hurts They treat women who are alone like we're stupid. They give unbelievable excuses why they " can"t" do something and stall in the hope you will just give up. I think it is company policy. Don't buy from them!
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Review
#1675752 Review #1675752 is a subjective opinion of poster.
Service
Toll Brothers Customer Care
Pros
  • Buildings look good
Cons
  • Warranty and the quality of the build
  • Buildings are cheaply built
Reason of review
Poor customer service
Preferred solution
Fix what the problems are
Tags
  • Builder Complaint

Toll Brothers review in Fulshear-Simonton, Texas: Problem never been fix

1.7
Details
Land step crack ,water sink in laundry didn’t drain it right ,drainage backyard problem since I moved in it never fix problems,wall in the room not straight it have to be traight not a pump and curve,people come out to say they need to cut the wall and fix it but warranty people say they don’t need to Cut end up the wall still not straight ,sheetrock never finish at one and always left some issues till now not done,color doesn’t matching after they fix and repaint........
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Review
#1683854 Review #1683854 is a subjective opinion of poster.
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
2.3
Details
Toll Brothers home warranty
Toll Brothers home warranty
Toll Brothers home warranty
Toll Brothers home warranty
Toll Brothers home warranty
We purchased a new home in Las Vegas a little over a year ago and we decided on TB because of their reputation for customer service. I have not really found them deserving of this reputation for many reasons but I will stick to my main concerns. We purchased a home for...
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Review
#1139882 Review #1139882 is a subjective opinion of poster.
Service
Toll Brothers Home Buying
Reason of review
Warranty issue
Preferred solution
Let the company propose a solution
Tags
  • Summerlin
  • Las Vegas Home Buying
  • Builder Complaint
  • Montecito By Toll Brothers
1.0
Details
Toll Brothers recently acquired Sharp Residential. Mr. Yearly was emailed regarding this issue. He received several emails and didn’t bother to respond. If I could give negative stars I would. We bought our Sharp house in 2004. Our inspector uncovered two structural...
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Review
#1660823 Review #1660823 is a subjective opinion of poster.
Reason of review
Original Structural Issue not corrected as promised.
Loss
$5600
Preferred solution
Reimbursement of the $5600 I spent to correct structural issue that was supposedly corrected before closing.
1.0
Details
Time of closing loan they says for check list you provide them, oh ya we will take care of all issues within 1 month and 11 months warranty period. Lets you move first, house will settled within warranty period, you submit all your problems and will take care of it....
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1 comment
Anonymous
#1748328

I agree. Toll Brothers build the worst condo you can buy.

You’re wasting $300k to $400k on “junk” condo. Inept management does not care about your issues after you sign the paperwork.

I advise not to buy any Toll Brothers property. Terrible building.

Review
#1650412 Review #1650412 is a subjective opinion of poster.
Service
Toll Brothers Home Buying
Cons
  • Warranty and the quality of the build
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Toll Brothers review in Shrewsbury Borough, New Jersey: Awful

2.1
Details
everywhere you look there is something wrong
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Review
#1657251 Review #1657251 is a subjective opinion of poster.
Cons
  • Warranty and the quality of the build
  • Whole experience with toll brothers
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

Toll Brothers review in Seattle East, Washington: Sucks

1.0
Details
The Windgate Ranch Scottsdale property was left with a lien on the club house as well as deficit in operating funds. Toll Brothers are robbers.
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Review
#1652744 Review #1652744 is a subjective opinion of poster.
Service
Toll Brothers House Construction
Reason of review
Quality, operating budget deficit, clubhouse lien
Loss
$100
Preferred solution
Let the company propose a solution
Tags
  • vegas
  • Las Vegas Home Buying

Contact Toll Brothers Customer Service

Website:
Mailing Address:
250 Gibraltar Road
Horsham, Pennsylvania 19044
United States
Phone:
(855) 897-8655
All Toll Brothers Contacts

Toll Brothers Products and Services Reviews

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Latest Question

Toll Brothers Questions
I bought house at creek side regency meddle burg collection on 8 November and very first day dishwasher is not working, freeze is damage, and my floor is not installs properly and there some more minor but three things is most important for everyday use and i talk to...
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Review
#1713900 Review #1713900 is a subjective opinion of poster.