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Horrible customer service

1.0
Todo Dulces - Horrible customer service
Todo Dulces - Horrible customer service
This place really disappoints and the customer service is horrible, they made the wrong cake for my event, they confirmed it was their error and they made a second cake which they requested I pick up on the actual day of my event, they couldnt offer delivery afterwards and the second cake looked like it was done in a hurry. We also found a hair on the cake during the event. They never offered a discount and denied to provide one when asked. I will never use them again, such a shame

User's recommendation: would not recommend at all.

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ID
#2987934 Review #2987934 is a subjective opinion of poster.
Location
South Miami, Florida
Cons
  • Nothing was positive
Loss
$385
Preferred solution
Price reduction

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