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Todd Snyder

Todd Snyder

toddsnyder.com
What is your customer experience with Todd Snyder?

Todd Snyder Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Todd Snyder has a 2.2 star rating from 3 reviews; consumers are mostly dissatisfied. 67% would likely recommend. Rating distribution shows 67% unfavorable and 33% positive.

Key Takeaways for Future Customers

  • Check recent Todd Snyder reviews before ordering online.
  • Be prepared for possible checkout or website order issues.
  • Keep return and refund records for faster resolution.

Negative Feedback / Risk Areas

  • Refund delays and lack of follow up are common customer complaints.
  • Website ordering failures and transaction holdups reported.
  • Customer service and location satisfaction are low; prices are high.

Positive Feedback

Several customers report quick returns and resolved AmEx credits, and some praise product quality and service.

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Show reviews that mention
order return care advise credit guys express issues holiday transaction
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Craig T Sdq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never received my refund, it’s been 2 weeks since they said they were refunding me.

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I dont like the fact that you have to jump through hoops to try and rectify the problem. There was no follow up to why I havent received my refund or anything. I wont order from them again.

User's recommendation: Don’t order from them online.

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Peter A Liu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To find out why I can't order something

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AI Highlights
  • Cannot place an order across devices for over an hour.
  • Trying to order shows only the item description.
  • Customer service is not great.

Ive been trying to order something for over an hour Ive tried on my tablet Ive tried on my phone no matter what I do. I cant order anything. All I get is a description of the item when I go to try and order it not great customer service.

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Anonymous
map-marker San Diego, California

Transaction holdup

AI Highlights
  • 11/21 transaction not processed.
  • No explanation email received.
  • Mentions possible holiday hold-up.

Not pissed, accidentally got into the pissed off section, wondering why my transaction of 11/21 has not gone thru and no email was sent to explain, guess its the holiday hold-up

William Koltun

Billkoltun@***.com 619787****

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Anonymous
map-marker Wheaton, Illinois

Pending credit to AmEx

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Please advise on credit for the return of

Order No. #TS146****

to my American Express account.

Thanks.

This was taken care of.

THANKS!

No issues. You guys are good.

User's recommendation: Great product and customer service.

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LEE ANNE M

Return

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My fault for ordering the wrong size but you took care of it right away. Return was instantly processed.thanks!!

Pros:
  • Quality and selection
Cons:
  • Cost of shipping

Preferred solution: Full refund

User's recommendation: Awesome service

View full review

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