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Todd Homes

Todd Homes

www.toddhomesllc.com
What is your customer experience with Todd Homes?

Todd Homes Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Todd Homes has a 1.0 star rating from 2 reviews and consumers are mostly dissatisfied; recent recommendation called it "Bad company."

Positive Feedback

Some buyers report a smooth purchase, attentive sales staff, and perceived value in standard features when Todd Homes met expectations.

Negative Feedback / Risk Areas

  • Repeated Todd Homes customer complaints cite poor workmanship and cheap materials.
  • Reports describe unreliable customer service, subcontractor issues, and security incidents during renovations.

Key Takeaways for Future Customers

  • Read Todd Homes reviews carefully and document expectations before signing.
  • Verify post-sale service commitments and inspect workmanship thoroughly.
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Media from reviews

Do not use Todd Homes to inspect your new home
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James W Nnc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Clearwater, Florida

Unskilled workers

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AI Highlights
  • Unqualified tradesmen came and went for months, causing more damage.
  • One worker stole cash from a dresser; we hired a handyman to fix their work.

We had a terrible experience renovating our home. A series of unqualified tradesmen marched in and out of our house for months, some actually causing more damage in the process.

One even stole cash out of a bedroom dresser! We are still finding things they did wrong and having to hire a handyman to repair their work.

Cons:
  • Unqualified workers

Preferred solution: Simply to leave a review as a warning to other consumers.

User's recommendation: Bad company

View full review
Saher Rup

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor Workmanship

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AI Highlights
  • Do not recommend Todd Homes; issues persist.
  • Sales team focuses on selling, not customer care.
  • They use cheap materials and poor workmanship.

I would not recommend Todd Homes. The review posted in 2014 is just as true today.

This company is full of salesmen that are interested in making a sale and do not care about their customers. They are readily available to potential buyers, but very difficult to work with after closing.

They use cheap materials on their homes and properties. The Todd Homes team and their contractors will tell you one thing but do something different, and then stand behind their poor workmanship.

Preferred solution: Deliver product or service ordered

View full review
1 comment
Alauna Utu

This is NOT Todd Homes LLC based out of in West Chester, Ohio. There is no record of a customer by this name.

Anonymous

Todd Homes, RESPONSE TO CAPS GUY

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AI Highlights
  • Electric was shut off before move-in.
  • Drywall in the master bath was fixed poorly.
  • Shower faucet won't turn off; needs repair.

I have a lot more to say, but I need to get a few things out right now. I'll be back.

Had my only walk through in the dark the day of my signing because there was absolutely minor communications from Ron during this time. Todd Homes shut off my electric before I was in the home, so I couldn't see the dry wall disaster. Wayne said the power was out in the neighborhood, but it wasn't. Said he never saw that happen before.

. The dry wall contractors they hired were living in the house. Yes, staying in the house all night and the other house down the street, while they dry walled. I have pictures and can't believe the fix job in the master bath that Wayne did.

It's now just a big crack. Again, have pictures. I'm getting out of the shower, try to turn off the shower, and it doesn't turn off. Had to text Ron, to get someone to fix it.

Again, Wayne said he had never seen that happen before. It will drips....crazy! Most recently, my garage door opener stopped working while I was at work. Ron says via text: sounds like the GFI breaker might have tripped.

Power surge.... happens occasionally.. Sending Wayne. Get a text from Wayne that the garage door supplier is going to call me.

I have a full time plus. I didn't hire the garage door supplier. I'm not going to take time out of my job to meet them. it is their job.

I could write a home buyer builder horror story. Maybe I will. So much more to come. I haven't forwarded a completed list of what needs to be fixed since I've moved in, but it also includes the fact that I am living on a cliff.

The new neighbors insisted that the land be leveled. Unfortunately, I lived 4 hours away, and didn't have the ability to monitor the drive way installation before it was too late. Again, so much more to come.

I will let you know when my garage door opener is fixed. These are facts!

Preferred solution: Let the company propose a solution

View full review
3 comments
Alauna Utu

There is no way to respond or verify information without a name and address. Todd Homes LLC has restructured since this was posted in 2017, and employs highly experienced, professional staff focused on quality and customer service.

True employee mentioned does not work for Todd Homes LLC. We have a full-time project manager and reviews are positive.

Guest

Have another cocktail.......

Felicha Vqe
reply icon Replying to comment of Guest-1356187

Did you have any resolution?

View more comments (2)
Anonymous
map-marker Cincinnati, Ohio

Poor Quality...

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AI Highlights
  • They use the poorest materials.
  • They won't stand behind products or contractors.
  • They are very hard to work with.

BEWARE, BEWARE, PLEASE BEWARE...! THE POOREST, LEAST EXPENSIVE MATERIALS ARE USED; AND IF YOU CALL THEM, THEY DO NOT STAND BEHIND THEIR PRODUCT(S) OR THEIR CONTRACTORS!

VERY DIFFICULT TO WORK WITH. ONCE YOU BUY A HOUSE FROM THEM THEY ARE DONE WITH YOU. I AM USING ALL CAPS TO STRESS THE IMPORTANCE OF THIS POST. I REPEAT!

BEWARE, BEWARE, PLEASE BEWARE...! THE POOREST, LEAST EXPENSIVE MATERIALS ARE USED; AND IF YOU CALL THEM, THEY DO NOT STAND BEHIND THEIR PRODUCT(S) OR THEIR CONTRACTORS!

VERY DIFFICULT TO WORK WITH. ONCE YOU BUY A HOUSE FROM THEM THEY ARE DONE WITH YOU. I AM USING ALL CAPS TO STRESS THE IMPORTANCE OF THIS POST.

View full review
1 comment
Alauna Utu

There is no way to verify this information without a name or property address that Todd Homes LLC. based out of West Chester, Ohio, can use to research this claim. Since this was posted years ago, the company has restructured and employs a highly experienced and professional staff dedicated to quality and customer service.

Anonymous
map-marker Cincinnati, Ohio

Great Value

AI Highlights
  • Found a new home at Todd Homes that fit our needs and budget.
  • The staff explained everything and the transaction went smoothly.

We have been looking for a home and got very frustrated with the existing inventory of homes on the market. Luckily we came across TODD HOMES. We found a New Home that fit our needs and budget. We never knew how affordable a new home could be and we could not believe all the standard features that are included with your new home. The staff at TODD HOMES took the time to explain everything to us and make us feel comfortable with our decision. They are very attentive to all the details evolved. The transaction went much smoother that we could have imagined. Make sure you contact TODD HOMES if you are looking for a new place.

View full review
Anonymous
map-marker Cincinnati, Ohio

Happy customer

AI Highlights
  • We built a new home with Todd Homes.
  • They customized the home to fit our needs and budget.
  • Service after completion was excellent.

We had our new home built with Todd Homes and had a wonderful experience. From the first time we meet with the sale representative to the closing and then service after completion; everyone was extremely knowledgeable and attentive to our needs. They cared for us and our home like we were part of their family. Todd Homes spent the time to customize a home to fit our family needs and budget. The quality and workmanship was incomparable to other homes we saw. They included features that are upgrades with other builders. We had a fantastic experience. We would recommend Todd Homes, LLC to everyone.

View full review
Jaina Sfx

Totally blew us off.

AI Highlights
  • Pricing for a more expensive model requested before meeting; no reply.
  • We were ready to buy; no reply after three calls—glad we didn't proceed.

We met with their rep, found the lot we wanted, plotted out where the house would sit, but we wanted pricing on a different house. A more expensive house at that. (We actually requested pricing on the different house model before we met with them and we received nothing.) They totally blew us off. No call no email and we tried 3 times to contact them; nothing We were ready to buy. Really had our heart set on that lot too. Guess our money is not green enough.

Actually I am glad we did not go any farther now. It probably would have been a horrible experience building with them.

If you decide to build with them make your expectations very clear from the beginning.

View full review
5 comments
Alauna Utu

It is not possible to vet these comments/posts without an actual name or property address. But if this was a verified post, a response would be, Todd Homes LLC based out of West Chester, has restructured the company and now employs a highly experienced and professional staff. Quality and customer service are priorities and we have many positive and VERIFIED reviews.

Guest

You are so lucky that they didn't contact you. My experience has been so stressful and full of disappointment and inconvenience.

I so wish I had went with another builder. They seemed so nice in the beginning.

Guest

We have been looking for a home and got very frustrated with the existing inventory of homes on the market. Luckily we came across TODD HOMES.

We found a New Home that fit our needs and budget. We never knew how affordable a new home could be and we could not believe all the standard features that are included with your new home. The staff at TODD HOMES took the time to explain everything to us and make us feel comfortable with our decision. They are very attentive to all the details evolved.

The transaction went much smoother that we could have imagined. Make sure you contact TODD HOMES if you are looking for a new place.

Guest

We had our new home built with Todd Homes and had a wonderful experience. From the first time we meet with the sale representative to the closing and then service after completion; everyone was extremely knowledgeable and attentive to our needs. We would recommend Todd Homes, LLC to everyone.

Guest

Be glad you didn't build with them. We did and not very happy at all !!!!!!!

View more comments (4)
Anthony E Yvd

Do not use Todd Homes to inspect your new home

AI Highlights
  • Inspection lasted about 2 hours.
  • The report listed fixes; kitchen light not working.
  • Old wiring from 1930 is a fire hazard; roof fire issue.
Do not use Todd Homes to inspect your new home
Do not use Todd Homes to inspect your new home - Image 2
Do not use Todd Homes to inspect your new home - Image 3

I met Mr. Todd and his assistant Gene Kelly, from Todd Homes at the home to be inspected.

The process took about 2 hours which seemed to be through. In the report they had mentioned some things that needed to be fixed so we brought this to the seller's attention. The light in the kitchen over the stove did not work and Mr. Todd said "it's probably just the bulb".

He did not get a new bulb to check it out so I took his word for it since he seemed like he knew what he was doing and I trusted my agent, well it ended up that he never found that my roof was on fire at one time, the light in the kitchen needed to be replaced wires and all, i have old wiring from 1930 which is a fire hazzard, these are just a few things he missed.

He claims that he has been in businees for 25 years building home..lol they are probably all broken down... DO NOT USE THIS INSPECTOR< U WILL BE SORRY I am currently filling a petition to sue hime for the repairsI had to pay for.

Loss:
$2500
View full review
2 comments
Alauna Utu

This is NOT Todd Homes LLC based out of West Chester, Ohio.

Guest

Wrong Todd Homes

View more comments (1)

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