chris b Nbb

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Verified Reviewer

Lost money on tickets unable to reach customer service.

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Scam complete rip off; unable to reach a human and resolve this issue. Don't recommend using this website for any purchases.

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Loss:
$65
Pros:
  • Zero pros
Cons:
  • Lose of money

Preferred solution: Full refund

Keary Vxj
map-marker Glen Head, New York

Problem with order

TodayTix - Problem with order
TodayTix - Problem with order - Image 2
TodayTix - Problem with order - Image 3

I just purchased a seat that says Aisle Transfer Companion. I dont know what that means? I would like to change my seat.

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Rosemary Woa

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Verified Reviewer
| map-marker Irvine, California

No customer service

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I need to request a change for the tickets purchased. Customer service is nearly impossible to contact...

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Resolved
Averil Pmu

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Verified Reviewer

Resolved: I am trying to use my $5 tixcash and check it but...

Updated by user Dec 11, 2024

Company fixed the issue and I have been provided with apology. The policy is that I can't combine a credit from Etix and a gift card.

Original review Nov 26, 2024

I am trying to use my $5 tixcash and check it but instead it is using my gift card. The order number is T112624****78.

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Anonymous
map-marker Long Island City, New York

Ticket change

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Need to be able to reach a live person. Very frustrating!! We wanted to exchange same day tickets for a different time but there was no way to request that via bot

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Susan V Gdu

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Verified Reviewer
| map-marker Redmond, Washington

Great job

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Excellent service! Our rep handled things immediately and was very helpful and friendly . We will definitely use them for future service

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RosaElena B

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Verified Reviewer
| map-marker Washington, District Of Columbia

The number listed online is it not a working number. 855 464 ****

The telephone number listed online it is not a working number. When I called, the system tells me to check the number. The call can't be connected as dialed.

Thank you!hiw do we find the hiw d

Rosa Elena Bland

rosaelena.bland@***.com

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Riordan Mkk
map-marker New Rochelle, New York

No customer service

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No refund on a cancellation of a show from actors . Nothing back to my credit card . I am trusting this app but so far no response.

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Susan F Ugr

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Verified Reviewer
| map-marker Maryville, Tennessee

Long time for resolution

They are extremely difficult to reach and it took a few weeks for the resolution. Not good communicators, yet in the end I was satisfied but it was not necessary to have to go through so much. They need to have better customer service and better communication.

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Raniah Fvz
map-marker The Bronx, New York

Difficult to make call to customer service

I need to update my account with a new email address My previous email of antnaccteach@***.com is out of commission. I need the account transfered to antnacc14@***.com or arock99@***.com

Thank you

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Denise H Umq

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Verified Reviewer
| map-marker Los Angeles, California

Credit for Extra Ticket

I inadvertently purchased tickets at 2 different times for the Pasadena Playhouse, La Cage aux Folles. Orders

T0909******** and T0930********. I'm wondering if I can return the Order 640 as I only need one ticket to this play.

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User's recommendation: Be careful when ordering

Anonymous
map-marker Huntington, New York

Trying to find my tickets that were sent to my gmail account

i still do not have my tickets and I am so afraid that I wont ever receive them. I dont know what to do now.

I left my request with the contact you recommended. They said they would get back to me.

The date of my show is November 13th. They said they will get back to me before then.

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Linda L Aic

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Verified Reviewer
| map-marker Barrow In Furness, Cumbria

At last!!

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After my tickets failed to arrived and sending many messages with no response, finally sent complaint via pissedconsumer.com. Which resulted in immediate response and the tickets being sent.

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Tabitha B Fxi

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Verified Reviewer
| map-marker Melbourne, Victoria

Unable to add credit/debit card

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Original review updated May 17, 2024

Dear Support Team,

I am a resident of Brooklyn, New York, and I am experiencing an issue with adding my credit card to purchase Home tickets. Whenever I attempt to add my card, I receive the following error message: "Sorry, something went wrong.

Please try again or contact support if the issue persists."

I have tried multiple times without success. Could you please assist me in resolving this issue?

Thank you for your help.

Sincerely,

Tabitha Butts

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Pros:
  • I am getting a respond
Cons:
  • Not resolving my issue

Preferred solution: An resolution to my issue. I would like to pursue HOME tickets. The issue is preventing me from doing so. I reside in Brooklyn, New York.

User's recommendation: The issue is not resolved. I am still unable to add credit/debit card to account. I don’t understand what the issue is.

Anonymous
map-marker Miami Beach, Florida

I purchased tickets for the wrong night.

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Last night, I purchased ticket for Stereophonic in New York City for June 26, 2024 at 1:00 PM EDT. The order number is T0504********.

I was supposed to purchase tickets for the evening of June 18, 2024.

Is possible to correct my order so that the tickets are for the correct date. This was totally my screw-up.

Thanks

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