This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

They made some of their products stopped working

I am an alienware 17r4 user. This laptop has tobii tracking device built-in, and it was one of the main reasons why I got this laptop. Approximately two months ago, the head tracking stopped working. When I contacted the support they said they received the same complaint from multiple users and that they did inform the R&;;;;;;;;;;;;;;;;;;;D team about it and will talk to me when they have information from R&D team. I was like, cool okay. Since then, headtracking does not work and no news from the support team.

User's recommendation: Stay away from Tobii.

View full review
#3028933 Review #3028933 is a subjective opinion of poster.
Preferred solution
Fix it. Do not just leave it broken.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article