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Cannot get ahold of customer service for faulty product

Bought RM Rower and the connector wire for the monitor is missing. Cannot use monitor. There is no way to get a hold of an actual person in order to get a resolution to my issue.

User's recommendation: Order from a better company.

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ID
#3368198 Review #3368198 is a subjective opinion of poster.
Location
Richmond Heights, Ohio
Cons
  • Zero customer service - purchase from them at your own risk
Loss
$299
Preferred solution
I'd like the product I bought to work, with all the pieces.

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