Maggie O Ubo

Never receved my order

I never receved my order .i e-mail 4 time .no answer from the company not even oncecalked i would think somebody would answer my e-mail .i also wanted to exchange my shorts For different colour.i ważny able to Find the number of the order .,but i Can be found through my adress or e-mail or Credit Card number. So maybe someone Can Contacts Me and i want my money back .since my order never came

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Loss:
$50

Preferred solution: Full refund

Guillermo D Tpt

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Verified Reviewer

About payment

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Great products at a very affordable price love specially the training pants , super comfortable and stylish

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Cons:
  • I wish you had a returning policy

Preferred solution: Price reduction

Anonymous
map-marker Rock Springs, Wyoming

No package received

Message was sent that package was delivered to 3532 Marlinspike Dr., Tampa FL 33607. Account holder Harbans Hans, M.D., was sent an email by TLF stating a package was delivered to an old address, 4235 Marsh Landing Blvd, Apt.131, Jacksonville Beach, FL 33250.

The apartment leading office there said no TLF package was delivered there.

The address on the order was 3532 Marlinspike Dr., Tampa FL 33607, so shipping was responsible for the lost package. Please resend the package to Jamal Hans 3532 Marlinspike Dr., Tampa FL 33607.

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Harbans H
map-marker Melbourne, Victoria

Was charged for merchandise never received.

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Message was sent that package was delivered to 3532 Marlinspike Dr., Tampa FL 33607. Account holder Harban's Hans was sent an email package was delivered, but no package was delivered.

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Loss:
$132
Pros:
  • Good product
Cons:
  • Will send email stating package was delivered
  • But no package wss

Preferred solution: Full refund

User's recommendation: Dispute payment with your bank for merchandise not received

Brittany C Mok

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Verified Buyer
|

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Verified Reviewer

Missing item from order

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TLF Apparel - Missing item from order

The representative was rude. I am missing two items from my order.

I called immediately after opening it which was about 5 mins after delivery. She basically acted as if I was lying about the items I am missing. This is a brand that I hope to continue using. Two weeks prior I had bought my first outfit and loved it so much I decided to buy more.

Well, I am missing my black bandeau sports bra size M, and my side pocket periwinkle shorts size L.

I was told I would be contacted back about my missing items. I have heard nothing.

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Pros:
  • Fun
  • Cute
  • Comfortable
Cons:
  • Bad customer service

Preferred solution: Deliver product or service ordered

User's recommendation: So comfy. I have tried ryderwear, Amazon, and gymshark and none of them compare to their comfort. Customer service is *** though

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