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2.7 Based on 56 reviews
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  • Customers like
    • Prices are good 4
    • Friendly associates 3
    • Product selection 3
  • Customers don't like
    • Rude associates 4
    • Customer service 3
    • Untrained staff 3
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I have loved shopping at TJMaxx and Marshalls at lease once a week at both stores. That is now ruined with your political announcement regarding removing Ivanka Trump's line. You have made a foolish decision for your company. I'm certain you wouldn't want me shopping at your store as a Trump supporter. I will be calling to cancel my credit card and won't be shopping at either store again.Your decision is unprofessional and disturbing. This... Read more

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I have spent a lot of money at TJ Maxx and Marshalls...but no more! By having to make a your politically-correct point, you have definitely lost my dollars. And, I will definitely seek out the Ivanka Trump line ...elsewhere. It's really a good time for this break because I've become quite bored with your stores. asdf jkl; asdf jkl; asdf jkl; asdf jkl; asdf jkl; asdf jkl; asdf jkl; adsf jkl; adf jkl; adsf jkl; adsf jkl; asdf jkl; asdf jkl; asdf... Read more

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  • From mobile
  • Feb 10
  • by anonymous
  • #1006266

Really done with the political statements! Most of my shopping is done at your store due to "good prices and value". I have the right to shop anywhere and I will now excersice that right to shop elsewhere! I'm done with TJMaxx! I will urge others to do the same.

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Attacking president Trump through his daughter is completely uncivilized... Trump was not my candidate, but he is our president, I didn't hear the protest voice of the left each time Michelle Obama pilfered our tax payers money, wearing dresses the cost well above the yearly salary of the poor in America! If this corporation, as well as many others, can't concentrate on selling to all Americans apolitically, counting on the fact that we,... Read more

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  • From mobile
  • Feb 02
  • by anonymous
  • #1001790

Tjmax irving Texas store's return policy sucks, thrice I had problem returning my goods even with receipt and tag. Scanning the same tag they are not able to locate their goods and they argue that this was not the correct tag or they cannot verify their goods. Seriously someone has to look into that store

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  • From mobile
  • Jan 21
  • by anonymous
  • #995046

The cashier sold my purse while I waited in a very long line. The manager unlocked a MK bag and took my name to hold while I waited in line to purchase. I finally get to the cashier and she couldnt find it, I see another cashier giggling saying she sold it! So pissed. Tj Maxx Rio Rancho, nm

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I ordered dresses for my vacation i was going on. I received a shipping confirmation and TWO days later i receive a return confirmation. No explanation or anything on why I received this. Well after speaking to 12 customer service representatives they just returned my items because they couldn't ship to the address I provided even though I get boxes EVERYDAY. So then I ask them to re order it for me and they already SOLD all of the dresses I... Read more

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Just wanted to share a very unpleasant experience that I encountered today on 01/13/17 at TJ Max Department store located on Skokie Blvd in Northbrook, IL. I was trying to return a brand new, unworn, with all tags attached trousers that I was given as a gift for Christmas. I did not have a receipt for. The cashier by name Marya was very unfriendly to start with. After I approached her and said hello she never greeted me back. When I explained... Read more

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1 of 3

I made a purchase at TJ Maxx in Norcross and tried to return it at the Tucker location with the receipt. The assistant manager made me feel so bad in the presence of other customers and staff members. I had my receipt and the tag was still on the item but she refused to refund me because she said the price for the Michael Koors jewelry was too high ($129.99) and she had never seen a MK necklace for that value at TJ Maxx. I said "But the receipt... Read more

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I recently purchased a beauty item without realizing there isn't an expiration date and a journal so I went to return both. A black male employee with very rude attitude asked me twice whether I'm returning both or not and I said yes twice! He then threw these items around the counter and constantly scrunching my receipt and even threw it around with attitude. I was waiting for him to return the money and he did not give the rest of the coin... Read more

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