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Lawrence N Flo

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Nice website. They won't or can't verify your phone number leaving you dead in the water.

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Tixel - Nice website. They won't or can't verify your phone number leaving you dead in...
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Tixel - Nice website. They won't or can't verify your phone number leaving you... - Image 2
Updated by user Oct 07, 2023

I did contact the company. Very nice service folks.

The issue was not resolved.Tixel is a ticket reseller.

The problem is getting a text code to confirm your id. They state that it's a known issue but the matter was not rectified.

Original review Sep 06, 2023
Trying to resell tix. Easy site to use but there is no text back to confirm your phone, essentiallyDo not use until the the confirmation issue is resolved. leaving the customer out of luck.
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Loss:
$280
Cons:
  • Cannot receice confirmatuon text to verify phone

Preferred solution: The ability to resll concert tickets.

User's recommendation: Trying to resell tix. Easy site to use but there is no text back to confirm your phone, Do not use until the the confirmation issue is resolved. leaving the customer out of luck.

Anonymous
map-marker Royal Tunbridge Wells, Kent

Dissatisfied with service

Concert tickets - we were re-directed to Tixel by the organisation we bought from to sell the tickets for an event that we are no longer able to attend. The parking element of the tickets sold but we wanted to sell all elements in one. We werent advised this could happen. Would like to speak to Tixel but CANNOT find a phone no for them for love nor money.
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User's recommendation: I dont recommend at all

Anonymous
map-marker Perth, Western Australia

Customer service non-existent

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They are not replying to emails or messages sent via social media since a week ago and multiple follow ups.
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