Harish Wlp
map-marker Indianapolis, Indiana

Membership snafu

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Its been over 2 weeks since they escalated my membership problem and Ive heard nothing. Ive called 3 times and theyve said it would take 3-5 days! On top of that, theyve already deducted my monthly fee and initial fee, so they have my money and o have no membership. Im very angry to say the least.
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User's recommendation: Don’t do it!

Brad Y Ddb
map-marker Port Saint Lucie, Florida

First use in gym

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Tivity Health - First use in gym
I had an issue trying to use my membership for the first time this morning at my local la fitness. Please call me Asap thank you
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Preferred solution: Just wanted be able to use it without hesitation next time I visit my local gym

Anonymous
map-marker San Marcos, Texas

No customer service

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Changed credit cards and missed telling Tivity. Received email telling me account closed. First notice. Link on website wont open. I went to internet to open. Couldnt login because account is closed. Called the number provided which was never answered after hours of trying and trying and waiting on hold.
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User's recommendation: Keep info current or they just close account without preliminary notice

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