Tivity Health
Tivity Health Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tivity Health has 2.8 star rating based on 2 customer reviews; consumers are mostly neutral and the rating distribution shows 67% unfavorable and 33% positive. Recent notes warn of account closures without prior notice.
Positive Feedback
Reviewers value the diversity of products or services, clear exchange, refund and cancellation policy, and a medium price level noted in Tivity Health reviews.
Negative Feedback / Risk Areas
- Repeated complaints cite poor customer service and unanswered calls.
- Users report unexpected billing charges and no access after payment.
- Website and login problems block account management and refunds.
- Issues include closed accounts, subscription and membership disruptions and auto-ship concerns.
Key Takeaways for Future Customers
- Confirm contact and payment info before enrolling to avoid account closure.
- Monitor charges and seek documentation for any refunds or disputes.
- Be prepared to persist with support for membership or subscription issues and track Tivity Health customer complaints.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tivity Health has 2.8 star rating based on 2 customer reviews; consumers are mostly neutral and the rating distribution shows 67% unfavorable and 33% positive. Recent notes warn of account closures without prior notice.
Positive Feedback
Reviewers value the diversity of products or services, clear exchange, refund and cancellation policy, and a medium price level noted in Tivity Health reviews.
Negative Feedback / Risk Areas
- Repeated complaints cite poor customer service and unanswered calls.
- Users report unexpected billing charges and no access after payment.
- Website and login problems block account management and refunds.
- Issues include closed accounts, subscription and membership disruptions and auto-ship concerns.
Key Takeaways for Future Customers
- Confirm contact and payment info before enrolling to avoid account closure.
- Monitor charges and seek documentation for any refunds or disputes.
- Be prepared to persist with support for membership or subscription issues and track Tivity Health customer complaints.
Media from reviews
Tired of being ignored?
Membership snafu
Its been over 2 weeks since they escalated my membership problem and Ive heard nothing. Ive called 3 times and theyve said it would take 3-5 days!
On top of that, theyve already deducted my monthly fee and initial fee, so they have my money and o have no membership. Im very angry to say the least.
User's recommendation: Don’t do it!
Port Saint Lucie, Florida
First use in gym
I had an issue trying to use my membership for the first time this morning at my local la fitness. Please call me Asap thank you
Preferred solution: Just wanted be able to use it without hesitation next time I visit my local gym
San Marcos, Texas
No customer service
Changed credit cards and missed telling Tivity. Received email telling me account closed.
First notice. Link on website wont open. I went to internet to open.
Couldnt login because account is closed. Called the number provided which was never answered after hours of trying and trying and waiting on hold.
User's recommendation: Keep info current or they just close account without preliminary notice
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