Titanium Smart Home
Titanium Smart Home Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Titanium Smart Home reviews show a 2.4 star rating from 3 reviews, with consumers mostly dissatisfied; rating distribution skewed 67% unfavorable, medium price level, recurring concerns about Exchange, Refund and Cancellation Policy and customer service.
Key Takeaways for Future Customers
- Expect difficulty cancelling contracts and unclear cancellation instructions.
- Customer service and support responsiveness is frequently poor.
- Watch for potential billing and refund disputes before subscribing.
Negative Feedback / Risk Areas
- Unresponsive customer service and unreachable phone numbers.
- Cancellation problems, continued billing, and refund complaints.
- Technical reliability issues with alarms, video feed, and admin access.
Positive Feedback
Limited positive comments; price described as medium but few favorable service notes.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Titanium Smart Home reviews show a 2.4 star rating from 3 reviews, with consumers mostly dissatisfied; rating distribution skewed 67% unfavorable, medium price level, recurring concerns about Exchange, Refund and Cancellation Policy and customer service.
Key Takeaways for Future Customers
- Expect difficulty cancelling contracts and unclear cancellation instructions.
- Customer service and support responsiveness is frequently poor.
- Watch for potential billing and refund disputes before subscribing.
Negative Feedback / Risk Areas
- Unresponsive customer service and unreachable phone numbers.
- Cancellation problems, continued billing, and refund complaints.
- Technical reliability issues with alarms, video feed, and admin access.
Positive Feedback
Limited positive comments; price described as medium but few favorable service notes.
Media from reviews
Turn one complaint into a collective action
Cancellation Instructions
My contract does not give cancellation instructions. My contract ends 9/1/2025.
I would like to cancel by contract effective 9/1/2025.
User's recommendation: Cancel as stated, no 30 day wait. I will be filing a complaint with my bank.
Cancellation
- Phone numbers are not working; calls can't be completed.
- Contract release by mail was requested, but billing continues and promises were not met.
NThis has been the worst company ever to deal with all the phone numbers are none working number calls cant be completed as dailed we are practically being held hostage in a contract that we have mailed in a written letter at their request to be released from and is still being billed for this system that isnt working and the company didnt deliver what was promised and *** in our wall from an incomplete installation.
- Only pros the have is eluding customers and responsibility
- Worst service on every level of service they offer
Preferred solution: An apology and the stopping of the harassment this has made our lives a living ***
User's recommendation: NEVER DEAL WITH TITANIUM LLC
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTechnical problem
No video feed and the system is asking for the Admin password, it is also saying disconnected from network Port 1
San Antonio, Texas
Not my purchase
2 razors and a clipper mailed. I would send them back if I got the name of the credit card used to buy them
Not happy
Dont answer calls. Not no t happy not. Happy not happy not happy not happy not happy not happy not happy
Preferred solution: Cancel service
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Edinburg, Texas
Not my purchase
- The items show my name and address, the package phone isn't mine; identify the payer.
- Contact Virginia Lewis at gennajim@*** or 956533**** to return.
The items have my name and address but you cannot see that the phone number on the package is not my number. I would like to know the bank or company that they used to pay for them.
And I would like to return them as soon as I can claim them as a *** I would be glad to return them if we can reconcile this error.
Virginia Lewis, gennajim@***.com or 956533****. Merry Christmas!
User's recommendation: There is almost nothing you can do if you have a cell!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI want to cancel this Alarm
- I want to cancel this alarm I was forced into 5 years ago.
- I need to know the full amount I have to pay or wait until June.
I want to cancel this alarm that I was forced into 5 years ago I'm sick and tired of paying for it sometimes it works and sometimes it doesn't I need to know the full amount if not I guess I have to wait until June thank you I'm sick and tired of it. I want to know how much I have to pay.
Columbus, Georgia
Account info
- Response was not timely.
- Check calls should occur within 2-5 minutes.
- I set it off twice and got no call.
- Looking for a different company.
Not responding I a timely manner.I was told that the alarm has to be going off at 2-5 minutes before someone calls to check. Unacceptable,a lot can happen in that time and my mother lived alone.
I intentionally set it off twice and not receive a call at all. can't deal with that at all.looking for a different co.
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