Cheryl S Jto

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Verified Reviewer
| map-marker Miami, Florida

No Answer

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This company doesn't answer or email any consumer request! They ignore requests. I needed product information on a product they sell and not one person answers.

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Kendra H Plc
map-marker Gilbert, Arizona

Display/Showroom location in a Denver area

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I asked to know which dealer has a titan premium security door on display. I want to see the Sunfire copperclad aluminum security door.

I was told that I have to call each dealer in my area to find out who might have a showroom. Do you realize how many Titan dealers there are in the Denver area? I was also told that Titan is building a showroom in Arizona. Really?

Do you expect me to drive to AZ? Im a customer interested in purchasing a $2000 door. Why cant they tell me where I can see their doors on display in the Denver area?

Why do I have to call dozens of dealers to find who might have a display?? Terrible terrible business model.

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Preferred solution: A call from someone at Titan who can tell me which dealer in the Denver area has a premium security door display

User's recommendation: Move to Arizona to visit the showroom there

2 comments
Guest

Hello Kendra - this is Kelly from Titan Security. I would like to discuss this with you, however, you did not leave a contact number for us to call.

You can email me at kkitchen@***.com and we can exchange numbers that way. Thank you Kelly Titan Security

Guest
reply icon Replying to comment of Guest-2400619

Scammer

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Anonymous
map-marker Tucson, Arizona

Titan Gates, cost >$4000, nice gates, cheap $10 hinges/latches, fall down constantly, won't repair

I purchased 2 walk through and 1 set of drive through gates, they are very well made and attractive, cost was well over $4000. The drive through gates were never properly installed, they are very heavy but $10 hinges and plastic latches are used for installation, no hole was drilled to secure the center slide lock to the ground so every breeze caused the gates to fall down repeatedly.

Titan is in the Phoenix area, they want to charge over $200 every time the gates are reinstalled because even though they are under warranty they claim this is an act of nature and not covered.

These gates are lying on the ground more than they are up! Don't waste your money here.

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