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Update by user Jan 09, 2020

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Original review posted by user Dec 10, 2019
I Signed a contract with Titan Season Services Snow removal on Jan 3 2019 for service for Dec 1, 2019, to Mar 31, 2021 for $175 as part of a special offer. When I realised that they are not doing the current service well I called and emailed them to...
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1 comment
#2135257

Friday, FEB, 18, 2022 Jack, this is my 3rd or 4th year as a customer. Each year, when I sign my contract, I request that you clear the snow in front of the garage door that is not blocked by any of the cars in the drive.

Again this year when I signed my contract with you, I made the same request. You said you would take care of it, and again, this has not happened ! ! You do this at my neighbor's house next door who is also a customer.

Please take care of this request when you come to remove the snow for the storm we had Yesterday Evening. Cordially, Ed Hoban--6189 Nicholas Drive--West Bloomfield, Mi-48322

ID
#1728214 Review #1728214 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$175
Preferred solution
Full refund

I have paid them in advance for lawn service and they have yet to show up to do the job.

Have made repeated calls to the company with no response. I know I have been ripped off
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1 comment
#1657629

Hi I’m working on a story tonight for 7 action news about Titan Sevices. Would you be willing to reach out and talk to me about the problems you’ve had with the company?

Also would you be available for an on camera interview this evening March 3 2019. Alan.campbell@***.com Thank you

ID
#1040796 Review #1040796 is a subjective opinion of poster.
Reason of review
Poor customer service

This company took money for services they did not deliver.

This company took money for lawn work and clean up work from the wind storm. They came and did only part of the clean up, absolutely NO lawn service and were paid n full. I have called them daily, emailed them and tried to visit the address on their phony letterhead. There is no business at that address. They do not return phone calls or emails. When they were here they cut my cable wires in half and did not even let me know. If I went into a business and took merchandise in the amount I have paid them, without paying for the merchandise, I would be in jail. These people are thieves. NO NOT DO BUSINESS WITH THEM!
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ID
#1040503 Review #1040503 is a subjective opinion of poster.
Service
Titan Seasonal Services Lawn Service
Cons
  • Steal from people
Reason of review
Poor customer service
Loss
$740
Preferred solution
Full refund

NO SERVICE. NO REFUND. HOW DO THEY SLEEP AT NIGHT?

Just check all the NEGATIVE reviews on YELP. These are terrible, terrible people who steal from seniors. They steal! No question they should do jail time! Like many of their bad reviews, they were hired (150 dollars). They provided no service and didn't return calls. I don't get how someone like this lives with himself. You have to be especially miserable to TAKE ADVANTAGE OF SENIOR CITIZENS. I pray that law enforcement steps in and they do some jail time. What's right is right. There are many people that have been ripped off by them and this is where the law needs to step in and put them out of business and punish them.
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1 comment
#1167565

You're lucky they didn't come out after you paid. They came to my house and hit the house with their plow and won't answer the phone. I too am a senior but they don't care.

ID
#833715 Review #833715 is a subjective opinion of poster.
Location
Plymouth, Michigan
Service
Titan Seasonal Services Lawn Service
Reason of review
Poor customer service

My West Bloomfield drive was never cleared

I hired Titan Seasonal Services to plow my drive. Thankfully it has been a mild winter because it is now Saturday and my family had to clear our driveway after we got 6-8 inches on Wednesday night into Thursday. I have called and left message after message with no response. Along with several emails. My husband even went to there place of business but of course they weren't there! They were very quick to cash my prepaid check. I will be persueing legal action to get my money back. They have breached my contract. What they don't realize is that they have lost a lot of business. Not only did I want to use them for my snow removal, I also have a lot of landscaping that needs to be done. I could have been a repeat customer for them, but NEVER again. This company is a scam.
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2 comments
#1167566

You're lucky they never came out. They ran into my house with the plow and five months later still not answering the phone.

#1120220

I had the same problem. My Mom is 80 and she paid 150 for the season.

Her driveway was never cleared and 3 calls were never returned.

How do people who do this live with themselves? Only hope these reviews keep people away and eventually the police take care of this.

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ID
#798771 Review #798771 is a subjective opinion of poster.
Location
West Bloomfield Township, Michigan
Reason of review
Poor customer service
Loss
$425
Preferred solution
Full refund
New Reviewer

DO NOT HIRE

It snowed all day Wednesday. Wednesday night it stopped snowing. By 3pm Thursday, all my neighbors driveways were plowed. Today is Friday and my driveway is still not plowed. When I drove through my neighborhood today (Friday), EVERY SINGLE driveway is plowed. EXCEPT MINE, because I'm the only fool that hired Titan. If it stopped snowing on Wednesday night, then why is my driveway still not plowed on Friday? I have sent emails, left voicemails, no response.
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ID
#798099 Review #798099 is a subjective opinion of poster.
Location
West Bloomfield Township, Michigan
Reason of review
Poor customer service
Preferred solution
Full refund

Short Review on August 10, 2015

This is the most fraud company, very irritating people who never reply calls. Also takes full payment upfront and do not provide services. Also dont refund the money. I am in process to show it on Fox 2 news to let people know not to get cheated by them. Never ever give them any business. The man is eloped and lady is very mannerless to talk to.
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ID
#680669 Review #680669 is a subjective opinion of poster.
Location
Thornton, West Virginia

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