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Do not use them

Update by user Jan 09, 2020

Not resolved yet

Original review posted by user Dec 10, 2019
I Signed a contract with Titan Season Services Snow removal on Jan 3 2019 for service for Dec 1, 2019, to Mar 31, 2021 for $175 as part of a special offer. When I realised that they are not doing the current service well I called and emailed them to cancel the future service (see email below) They responded back with "Ok" on Feb 26, 2019. after that i have not heard or received anything back from them even after multiple attempts to contact them and visit the specified address which is just a mailbox. That is why i am writing this complaint to get back my $175. Titan Seasonal Services Snow removal 30835 W 10 Mile Rd #4032 Farmington hills MI 48336 Ph 248 235 **** titanseasonalservices@***.com
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1 comment
#2135257

Friday, FEB, 18, 2022 Jack, this is my 3rd or 4th year as a customer. Each year, when I sign my contract, I request that you clear the snow in front of the garage door that is not blocked by any of the cars in the drive.

Again this year when I signed my contract with you, I made the same request. You said you would take care of it, and again, this has not happened ! ! You do this at my neighbor's house next door who is also a customer.

Please take care of this request when you come to remove the snow for the storm we had Yesterday Evening. Cordially, Ed Hoban--6189 Nicholas Drive--West Bloomfield, Mi-48322

ID
#1728214 Review #1728214 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$175
Preferred solution
Full refund

I have paid them in advance for lawn service and they have yet to show up to do the job.

Have made repeated calls to the company with no response. I know I have been ripped off
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1 comment
#1657629

Hi I’m working on a story tonight for 7 action news about Titan Sevices. Would you be willing to reach out and talk to me about the problems you’ve had with the company?

Also would you be available for an on camera interview this evening March 3 2019. Alan.campbell@***.com Thank you

ID
#1040796 Review #1040796 is a subjective opinion of poster.
Reason of review
Poor customer service

This company took money for services they did not deliver.

This company took money for lawn work and clean up work from the wind storm. They came and did only part of the clean up, absolutely NO lawn service and were paid n full. I have called them daily, emailed them and tried to visit the address on their phony letterhead. There is no business at that address. They do not return phone calls or emails. When they were here they cut my cable wires in half and did not even let me know. If I went into a business and took merchandise in the amount I have paid them, without paying for the merchandise, I would be in jail. These people are thieves. NO NOT DO BUSINESS WITH THEM!
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ID
#1040503 Review #1040503 is a subjective opinion of poster.
Cons
  • Steal from people
Reason of review
Poor customer service
Loss
$740
Preferred solution
Full refund

NO SERVICE. NO REFUND. HOW DO THEY SLEEP AT NIGHT?

Just check all the NEGATIVE reviews on YELP. These are terrible, terrible people who steal from seniors. They steal! No question they should do jail time! Like many of their bad reviews, they were hired (150 dollars). They provided no service and didn't return calls. I don't get how someone like this lives with himself. You have to be especially miserable to TAKE ADVANTAGE OF SENIOR CITIZENS. I pray that law enforcement steps in and they do some jail time. What's right is right. There are many people that have been ripped off by them and this is where the law needs to step in and put them out of business and punish them.
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1 comment
#1167565

You're lucky they didn't come out after you paid. They came to my house and hit the house with their plow and won't answer the phone. I too am a senior but they don't care.

ID
#833715 Review #833715 is a subjective opinion of poster.
Location
Plymouth, Michigan
Reason of review
Poor customer service

My West Bloomfield drive was never cleared