Anonymous
map-marker Kirkland, Washington

Charges after charges after more charges

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Titan quoted me $187.00 per month for 6 months. The next month it's around $200. I call and ask why and it's because the agent added a life insurance discount on my policy. (I don't have life insurance, and I never even told this guy I had any, I am 26) I did not have life insurance, so they took that discount off and that's what the additional charges were for. Well the next month, same thing. My rate went up to $217. I call and ask why, well there's been another discount taken off my policy........ and they just don't stop. They are fraudulent. It's a scam. They are liars. And will milk you for every penny they can.
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Loss:
$2000
Pros:
  • Canceling my policy
Cons:
  • Having my policy
Reason of review:
Additional charges

Preferred solution: Full refund

Anonymous
map-marker Mount Laurel, New Jersey

Titan Auto Insurance - Auto Insurance Review from Mount Laurel, New Jersey

Stay away from this company. Yes rates are cheap but they have outrages cancellation fees . They dont even take into consideration all those months ive payed on time and how i never filed a claim. $300 dollars out of my bank account just because i cancelled early. I bought a new car and wanted to swap it with one on my policy the price per month was too high and i found a better deal on progressive. So they let me have it with a collection notice saying i owe them 300$ bucks .. really .. they dont even send me a notice it goes straight to collection. I will forever hate this company.
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Reason of review:
Pricing issue
2 comments
Guest

Yep they got me too... and then turned me in to the state for not having insurance on my vehicle and are reckon my credit.

Now I have to pay a 200.00 fine to be able to get a car tag! Ugg

Guest

They did the same thing to me

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Anonymous
map-marker Durham, Connecticut

Worst Company

Rip off company. The initial insurance was supposed to be $197 and every month that was supposed to be the amount to be taken out. But the second month they took $281 from my account! After that I canceled the policy but still after 3 days they took out money from my bank account unauthorized. Then after a month, they sent me back only $247 even though they took $281. This is the worst company I have ever seen. When I demanded my other half of money, they gave me *** reasons to not give the money back.
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Reason of review:
Pricing issue
Anonymous
map-marker Merced, California

TITAN sucks rude service

I called to pay my bill found out that it lapsed a month ago today I told them I had not received a bill for the payments this has happened in the past. I was talking to an agent over the phone and he was so rude and he hung up on me I had to call back 3 times to get a long wait to speak with a manager in charge no luck so moving on to a better insurance NOT RECOMMENDED INSURANCE!!
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Reason of review:
Problems with payment
Anonymous
map-marker New York, New York

Accident

Titan Insurance - Accident
On 9/16/15 I have a small collision at 144 St. and B'way in New York City, against a yellow cab; I was traveling from west to east; I was standing at 144 Street and B'way waiting for the red light to turn into the green light in order to proceed to turn to the left (north) at B'way when the yellow cab came into my vehicle when I was turning north; I tried to avoid it but I stroked it with minimal damages for my vehicle as well as for the yellow cab. The general damages suffer for my vehicle were: the “Air Bag, Safety Belt and the Right Side of the Bumper”
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Reason of review:
Good customer service
Anonymous
map-marker Vacaville, California

Titan Insurance Auto Insurance Review

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I am really mad and *** off with titan, I had due date on 11/05/2015 for my renew policy but I got a better deal from other company, I send the cancellation request to titan on 10/27/2015 and till now my account still active and they took the money from my account, then I called them again today and the said they don't get it. I am so mad ... And they asked me to send again!!
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Reason of review:
Poor customer service
Anonymous
map-marker Modesto, California

Titan Auto Insurance Cancellation Policy Review

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I had my car insurance with titan for just two days and I got better deal some where else so I cancel it.i paid $160.70 cash . when I cancel it they told me I will get refund but instead got billed for another $30. TITAN is theif company. Don't do your insurance here.
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Reason of review:
Pricing issue
Anonymous
map-marker Phoenix, Arizona

Bunch of thieves and liars

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Trust me. DO NOT DEAL WITH TITAN!! I had been with Titan for about 8 months with good low rates when for some unknown and unexplained reason they increased my rate by $18 a month. When they couldn't provide a valid reason other than rates went up, I cancelled my policy and went with another company. Even though I had cancelled my policy they automatically deducted another months payment from my bank without authorization. When I asked for it back, it took them 3 weeks to return it and they returned it short of what they took. When I called again to ask why, they said, because I had cancelled my policy there was a fee for cancelling. Dirty low underhanded business practice. Buyer beware. You may think you're getting a low rate, but believe me once they have your bank account information, you have invited thieves into your home.
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Loss:
$9
Cons:
  • Bs excuses
  • Hidden fees
Reason of review:
Problems with payment

Preferred solution: Full refund

Anonymous
map-marker Clifton Heights, Pennsylvania

Everything!!!

Every time you call Titan they give you wrong information, they are the worst company ever in customer services and I work for Comcast I hate this company. Titan Auto has no flex ability when it comes to you missing a payment by two weeks mind you I was out the country and just forgot because they make you wait to add auto pay if you don't do it when you first sign up... "WHO DOES THAT!" you don't want my money? I hate this company so much I'm going to another company I mean I really would not every give this company a dime.
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Reason of review:
Problems with payment
Anonymous
map-marker North Royalton, Ohio

Titan Auto Insurance Review from North Royalton, Ohio

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Horrible!! I moved to Ohio, from Florida in January of this year. In march, I got an Ohio license & a week later I got a car and I purchased insurance from Titan. I paid my bills but recently discovered when I went to pay my bill, my policy was cancelled. So, this is what happened, back in march, there was a mix up and I wasn't receiving mail, which got fixed right away. Well, apparently, a letter from Titan was sent out saying I had to provide proof I was living at my home in Cleveland. Titan had done their own investigation and found my old address in Florida and wanted to make sure I was being honest about my address. Cool, I get that, but this is what makes them horrible and not worth my money. I continued to pay my bill and after May, never received another bill or correspondence in the mail. When I call, they automatically defaulted to the Florida address that they found and sent my cancellation notice and refund check to Florida, my old address!!!! What company does that???? Oh yeah, Titan does that and were surprised when the letters came back to them. The entire time, I never received a phone call and they changed my address based upon their investigation even though they were wrong!!! I was baffled how they sent my mail to the Florida address and I never gave them any information about Florida!!! I complained to a gentleman on the phone and he said that their system was consistent, and I told him I will never spend money with their company again! They cancelled my policy because they said I moved out of state.
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Reason of review:
Problems with payment
Anonymous
map-marker Lynnwood, Washington

Car Insurance Review

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I got TITAN insurance by VILLA insurance. They stole my money, they charged twice in a month. When i asked for the money back it took like two months to get it back on a check by mail. they didn't gave me all my money back, it was like $17 missing. I already have another insurance, it cover the same and $23 cheaper. I really was wasting my money with this TITAN insurance.
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Reason of review:
Problems with payment
Anonymous
map-marker League City, Texas

Titan Auto Insurance - Auto Insurance Review from League City, Texas

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They applied a discount that I was unaware of. They said my insurance monthly would be $199. I paid it the first two months. Upon the due date of the third month It went from $199 to $629!!! When I called to see what was going on I was told I never sent 6 months prior insurance and that was the agreement made for the "discount". I made them pull the tape recording Bc that was never discussed! The discussion was that this is the set price, period. Then they call me the day it expired and apologize that it's all their fault but still want now $629 a month for insurance. Sounds illegal to me. Beware customers run from this company. Very bad way to do business. Worse insurance company ever!!! Total rip off and a scam. Beware
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Reason of review:
Pricing issue
1 comment
Guest

Do not buy insurance thru this company they lie they take your money and do not send confirmation to DMV and when you ask for them to send a confirmation they will tell you that you have no insurance but they did take the money. I Repeat do not use Titan Insurance you have been warned they have no local office and the people are very rude on the phone and don't care. If you tell them you are going to the Insurance Commission they will tell go ahead do what you want

Anonymous
map-marker Dublin, California

Titan Auto Insurance Review

They give you incorrect info about your policy everytime you call and they are not flexible when it comes to compensate (remove charges) you for their mistakes they just bleame it all on you
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Reason of review:
Poor customer service
Italy Ise

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Verified Reviewer

After selling and completing the transfer title with the DMV to the new owner of my car he completed the new registration form in his name relieving me of ownership.

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Having sold my car and released myself all ownership title with the DMV my next logical step was to inform Titan that I no longer needed insurance on a car I no longer owned. Since I hadn't ever had any problems in the six years dealing with them I felt no concern or worry with what I felt to be such an easy request.

The agent assured me that I was no longer insured and that my credit card should no longer be billed once canceled with the payment/billing dept. I asked her if I should decide to purchase what ever type coverage needed to drive my moms car on a tempary basis would cost if needed she gave me a quote. I told her i would get back if necessary. End of conversation.

So I thought. I recieved a letter informing me my premium cost was $706 that I paid $572.34 and owed a $133.66 balance. In six years I have never once been late, I just today recievd a collection notice which will most likly hurt my credit. This letter also informed me of what may possibly have caused this past due amount.

Out of four seperate reasons nbr. 3 was [ A request by myself to cancel my policy] and that this payment would not reinstate my policy!!!! There was no mention that my credit credit had been removed through their payment center preventing any future charges.Or the fact that this was done back in Sept. Not canceled Nov 19 as they claim along with my billing date being on 12/27/2014.

They also tried saying that possibly I approved the ins. transfer to insure me in my moms car. Even I know that would have required a total change in policy to be rewritten dated and signed as well as my signature allowing the new credit card updates.

This is BS at a whole new level, one they should be both ashamed and embarassed of!!!! my advise think again if you plan to insure even a paper cup with this bunch.

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Loss:
$133
Cons:
  • I did not like
Reason of review:
Problems with payment

Preferred solution: I want a letter sent to the collection agency as well as all the credit bureaus removing any/all negative incorrect information this causes

1 comment
Guest

The worst insurance company ever I cancelled my policy with them and months later they sent me a letter saying I magically owed them $94. They will rip, if you thinking about having a policy with them you might want to consider other insurance companies.

Anonymous
map-marker Alexandria, Virginia

Insurance Review

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This is my first insurance in US, they have the worst customer service, I spend to much time on the phone with them, all they can do is apologise. They will never help you solve your problems. Would not recommend this insurance to anyone
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Reason of review:
Poor customer service