Chaya Asz
map-marker Fort Mill, South Carolina

Accumulation of mistakes and mishandling- horrendous customer service!

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A time sensitive order costing over $450, for which I even paid extra to have rushed shipping, remained stuck in creation phase, even on the date it was promised to be delivered without such much as an email alerting me of the delay, let alone any apologies or proposed solutions when I noticed customer service of the issue. To add insult to injury, Ibeas simply offered a 10$ gift certificate!

Thats less than what I was charged to expedite the shipment in the first place. The customer service agent seemed drunk, taking between 5 and 10 minutes to write vague template answers that made no sense and didnt remotely acknowledge the problem, and even less attempt to mitigate it. Cant believe how awful this experience has been.

Never ever again am ai wasting a single cent in Tiny Prints. They are just a glammed up version of Shutterfly, which amounts to a scam operation with shamefully misleading advertising and abhorrent disregard for their clientele.

View full review
Loss:
$280
Pros:
  • Attractive designs
Cons:
  • Unreliable quality
  • Inaccurate time estimates
  • Misleading discount offers

Preferred solution: Apology

User's recommendation: Stay away! Don’t fall for their deceptive advertising. This brand has lost all credibility.

Oluwatobi Eow

Orders

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The confusion on where my package is. Holiday cards were ordered on December 5, it is now December 16 and my holiday cards were in the town I live in apparently according to UPS and then they were shipped back out to Edgewood New York. There has been no update since. Package is no where to be found! Never use a company that works with UPS mail innovations either!
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User's recommendation: Don’t waste your time nor money. !

Resolved
Catherine N Vyg

Resolved: Poor quality of cards

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Updated by user Dec 27, 2020

I thought this was associated with tiny prints and feel mislead. They always had great service, abd you are using a sneaky way to gather company info and my personal info...which really frustrates me. Do not contact me or use any of my info...I will sue..

Original review Dec 27, 2020
Dont like this site..please remove me from posted consumer
View full review
Loss:
$5

Preferred solution: Let the company propose a solution

User's recommendation: Check out minted. It seems the quality on cards I received was much better.

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