Sharnjeet C

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Verified Reviewer

Not answering

Tineco - Not answering
Tineco - Not answering - Image 2
Original review Jul 01, 2024

My Tinceo is not working

Its not charging

Handle is coming out.

Not complete the auto clean cycle .

Have to put on the charge again and again but still not work.

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Loss:
$999
Pros:
  • Clean the surface better then others
  • Easy to handle
Cons:
  • Work for only one year same issue with the old device and same with this one

Preferred solution: Full refund

Sharion S Dyb

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Verified Reviewer

Missing part

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I received a vac as a gift. I don't know when I received the gift; I just opened it up about a month ago.

I don't know when or where my deceased friend purchased it. He responded, saying they were waiting on my information. I informed him that he would never get it.

I just want my missing part for free, or I am willing to pay for it. He responded, saying they will send me the part that I'm missing.

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Preferred solution: My missing part

User's recommendation: Yes I will

Adam B Hxu

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Verified Reviewer
| map-marker Auburn, Illinois

Tineco Wet/dry vacuum

Tineco Wet/dry vacuum
Tineco Wet/dry vacuum - Image 2

This is the second tineco wet/dry vac Ive bought and its doing the same thing. It puts out water but wont suck it back up.

I would like to have it fixed or a refurbished machine.

Ive paid a lot of money for these because the reviews and feedback were good. I havent had much luck so please help me

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Renee W Kmb

Need new battery for VA113000us

Can I use your battery that was 79.99 and you now have it for 49.99there was no model number that I could find

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Preferred solution: New battery

David M Tem

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Verified Reviewer
| map-marker Harlesden, England

Sent messages

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Hi

I bought my Tineco cleaner new from EBay. After about 18mths the cleaner failed to pick up because of a split hose.

Unable to get it repaired locally I decided to contact Tineco direct only to find that if you arent able to show purchase they will not sell you spares therefore my expensive machine is going to be scrapped because of their policy. To say I am pissed is an understatement

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User's recommendation: Don’t bank on your machine lasting lone

Ryan M Yqm

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Verified Buyer
|

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Verified Reviewer

Wrong vacuum

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Tineco - Wrong vacuum

Received pieces to different vaccumm

I bought it from Uniontown Walmart it looked ok to I got it home I went back to store they did nothing of courst

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User's recommendation: Check ur box

Anonymous
map-marker Wasco, California

My Tineco s3 not working

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I called the customer service because my technical is three is not working it says call customer service and turn it on and it turn off and it says that empty the dirty water and fill up the 10th and the fill in the dirty water tank is empty and the and the clean water is good but it still saying that and it just turn off I called customer service the customer service I think he didnt know what was I was talking or what was he was doing because he always told me I will leave them in the ground cover I will leave no and I told him I need to know for seriously oh for sure that is going to happen and how long is gonna happen Im gonna send back my machine and Im gonna be out of the machine how much time and he told me the only two weeks hopefully these come its true

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User's recommendation: Not With this customer service did he answer

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