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Tin Haul

Tin Haul

tinhaul.com
What is your customer experience with Tin Haul?

Tin Haul Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Tin Haul has a 1.2 star rating based on 3 customer reviews; consumers are mostly dissatisfied. Rating distribution shows 100% unfavorable. Pros note nice looking boots. Cons cite poor customer service, poor quality, issues with website, exchange, refund and cancellation policy, and a high price level. Recent recommendations say Don't recommend.

Key Takeaways for Future Customers

  • Read Tin Haul reviews for quality and customer service patterns.
  • Expect possible delays with exchanges and refunds based on customer complaints.
  • Boot design is appealing but price is reported as high.

Negative Feedback / Risk Areas

  • Poor customer service and unresponsive support.
  • Product quality concerns: soles and heels failing early.
  • Problems with website, exchange, refund and cancellation policy.

Positive Feedback

Customers praise the boots' appearance and design despite durability and service issues.

View full overview ›

Media from reviews

Tin Haul - Talk about the boots I bought a week ago
Tin Haul - Talk about the boots I bought a week ago - Image 2Tin Haul - Talk about the boots I bought a week ago - Image 3Tin Haul - Talk about the boots I bought a week ago - Image 4Tin Haul - Talk about the boots I bought a week ago - Image 5Tin Haul - Bottom of my boots are falling apart
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Show reviews that mention
boots refund week address number shipping pairs response customer order
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Anonymous
map-marker San Antonio, Texas

Change address

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I want tin haul to know I wasn't ever up upset with the company. I was just trying tin change the address

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Bradley S Ksq
map-marker Durant, Oklahoma

Talk about the boots I bought a week ago

AI Highlights
  • - Boots bought 2 weeks ago fell apart.
  • - I request a refund for both pairs.
  • - These two pairs failed after light use.
Tin Haul - Talk about the boots I bought a week ago
Tin Haul - Talk about the boots I bought a week ago - Image 2
Tin Haul - Talk about the boots I bought a week ago - Image 3
Tin Haul - Talk about the boots I bought a week ago - Image 4
Tin Haul - Talk about the boots I bought a week ago - Image 5

Your boots I bought 2 weeks ago fell apart. Mine and my fiancé's.

I would like a refund on both pairs. I've bought multiple boots from y'all and they are still good, but these two pairs are trash and I've only worn mine 3 times.

Loss:
$600

Preferred solution: Full refund

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Anonymous
map-marker Amarillo, Texas

Change address

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We received the jeans at the new address. Thank you!

Our contact with your company. I appreciate your assistance.

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Tearra L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Topeka, Kansas

Poor customer service

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AI Highlights
  • - Order is too big and I want to return it.
  • - No response after a week of calling and emailing.
  • - I love the boot design, but it is too big.

I received my order and they are way too big, and I want to return them. I have been calling and emailing for a week, and I have gotten no response.

I am beyond frustrated with this company.

I love the design of the boot, but they are, again, way too big! I will be calling the BBB on them to report this as fraud.

Loss:
$277
Cons:
  • Poor customer service
  • Everything poor customer service

Preferred solution: Full refund

User's recommendation: Don’t recommend.

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Anonymous

Never got my boots and wont respond abt refund

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I ordered boots from you and they have not arrived and they got sent back to you, my shipping number is 1Z802198****297874

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Phylia K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bottom of my boots are falling apart

AI Highlights
  • - Boots' bottom is coming apart.
  • - The sole is plastic; repair is not possible.
  • - Bought 1.5 years ago in the Netherlands; red with white polka dots.
Tin Haul - Bottom of my boots are falling apart

The bottom of my boots are falling apart...I whent to the shoe repairshop and they cannot make them because the hole bottom is Plastic....I bougt the boots 1,5 year ago in the Netherlands, the are red with wihte polkadots and I am so very happy with them but now I cannot wear them annymore....I am so sad about that!

Please can you help me!!!

Greetings Phylia Katers

Preferred solution: Let the company propose a solution

View full review
Jeff Iub

Terrible quality boots

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AI Highlights
  • - First pair lasted under a year; soles wore, interior fell apart.
  • - Replacement lasted ~1.5 years; same issues; price over $300 not acceptable.

My first pair lasted less than a year before the soles wore down to nothing, the interior fell apart, the pad peeled back. I gave them benefit of the doubt and they kindly sent me another pair for just the shipping cost, well a year and a half with these ones and same thing, the soles are down to nothing and the entire pad inside has come apart.

Don’t charge over $300 for boots that fall apart, my last 4 pairs of Ariat boots have held up just fine over several years. The funny thing is I actually work and ride in my Ariat boots and I just wear the tin haul boots for my day to day office job and out and about.

Pros:
  • Nice looking boots
Cons:
  • Poor quality

Preferred solution: No idea

View full review
Angela C Cwt

Not pleased!!!

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We purchased a pair of boots in May 2018 and the heels are already coming off. My husband only wears them on special occasions so they are not wore everyday.

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