New Reviewer

Score 1 is even a lot for the store

I have on 03.12.2018 with the order number 40004**** made a purchase, paid for watches and watch straps and chose the international delivery with German Post. The seller changed the carrier without my knowledge and sent another courier service. He caused me to unexpected expenses in the form of debt collection and brokerage services. The same day I wrote to the customer service of the business. I hoped that & quot; reasonable people & quot; worked there. I wanted them to cancel the delivery from a muddy forwarder, cancel the transaction, and return the money. The store ignored my requirements and began to hang noodles on the ears. So two weeks passed, the package came back to the seller, the store did not return the money. They did not even apologize, by the way, I got the money only after 2 months thanks to the Paypal support dispute. The shop did not want to return my picture and left the goods at home. This is not a praised German quality. These are circus performances from the gateway that rob gullible people. Many reviews about this store can be found in the last year of the negative. If you want to buy a good watch and get it guaranteed, you will see other offers for comparison. Good luck to all readers.
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#1474818 Review #1474818 is a subjective opinion of poster.
Timeshop24 De Customer Care
  • Lawlessness
  • Deception
  • Money fraud
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

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