Complain

Kaimuki is my main store but this morning I went to kahala, self checkout girl nee we ver replied when I said hello never replied when I said thank you for handing me a paper bag I purchased, so I tested her again and said thank you as I was leaving she mumbled thank you I think under her breath, I think her last name was Petersen or something

User's recommendation: Go to Kaimuki Times much much friendlier.

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ID
#4378302 Review #4378302 is a subjective opinion of poster.
Location
Honolulu, Hawaii
New Reviewer

Bad costomer service

im a regular shopper at liliha times super market and i grab tabacco products regularly i just lost ID recently im 23 years old and every single person who works there has sold me tabacco products atleast once or twice in the last 2 months my problem is sometimes they let me get product with out it bc ive show them my id b4 when i had it but some days they dont let me and everyone who works there bullys me n acts like im not over 21 which they all know that i am. i have a picture of my ID i show which has my age and everything so i want everyone fired or to be punished because they condtradict them selves bc they have sold to me multiple people times with and with out ID i hope u can see my frustration they attack me

User's recommendation: don’t go here they bully their customers.

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ID
#4308539 Review #4308539 is a subjective opinion of poster.
Location
Honolulu, Hawaii
Cons
  • Bad costomer services and disrespectful employees
Preferred solution
Apology

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Verified Reviewer
New Reviewer

Complaint

Times Supermarket - Complaint
I've lived on this island for 35 years. I am very repected in my community ...I had just come from Napili Market I had purchased 3 bottles of champagne it is a friend's birthday. Id come to Times to buy some other items on my way out the manager says that I stole the bottles!!! I assured him that I didn't I had walked in with the bottles in my bag. He asked for my receipt (which is fair) I said I understand I will drive straight there and have them print me out another one because I did not take the original 1 with me. I had no problem doing that so I got in my car drove all the way back to Napili market got a duplicate of the receipt and showed it to him and he REFUSED to give me back my purchase!!! I PAID FOR THOSE and he took them!! Your manager! I think his name is Michael. Times Honokowai, Maui He REALLY embarrassed me, he was accusing me of something that I would never ever do!! Steal!? I'm a grandmother, raised 5 amazing kids. I went to prove it to him and I showed him the receipt he refused to give me back my property. I DID call the police the police told me to contact corporate.
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ID
#3903258 Review #3903258 is a subjective opinion of poster.
Location
Lahaina, Hawaii
Cons
  • I would like an apology
Loss
$43
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Complaint

Times Supermarket - Complaint
I walked into the supermarket with my bag I had purchased some champagne at a store up the street on my way out the manager accused me of stealing that champagne and insisted I showed him my receipt, which I did not have. I got in the car I drove all the way back to the other store I got a duplicate copy of my receipt I brought it to him and showed it to him he still refused to give me back the champagne!! I was bringing to a celebration which now hes already ruined the evening, his name is Michael and he works at the Honokowai times supermarket on maui very very frustrating infuriating and embarrassing
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ID
#3902512 Review #3902512 is a subjective opinion of poster.
Location
Lahaina, Hawaii
Loss
$34
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Request Time-Supermarket email Weekly & Weekend Ad. Sale

TO WHOM IT CONCERN: My name Phuong Oshita, email address: Helenoshita@***.com, request to add on my email address to your company weekly and weekend Ad. sale. Thanks.

User's recommendation: great Market.

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ID
#3585944 Review #3585944 is a subjective opinion of poster.
Location
Mililani, Hawaii

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