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Time 2 Shine BMX

Time 2 Shine BMX

time2shinebmx.com
What is your customer experience with Time 2 Shine BMX?

Time 2 Shine BMX Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Time 2 Shine BMX has 1.9 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Yet to find any.
    Cons: Charges credit cards never shipped item, Owner is homophobic, Poor communication.

  • Recent recommendations regarding this business are as follows: "Avoid unless you’re physically entering shop and can see the product", "Order elsewhere", "DO NOT but from them", "AVOID", "Don’t buy from them, they don’t care about you.".

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Media from reviews

Time 2 Shine BMX - Abusive Scam artist Matt
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Maree L Qkp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bristol, Connecticut

Resolved: Still waiting 5 months later

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Updated by user Jun 15, 2025

Company fixed the issue and I have been provided with full refund. After months of frustration dealing with the previous owner of Time 2 Shine, I contacted the new owner, Mark, who has recently taken over the business.

Mark was quick to respond and rectified the issue promptly, which speaks volumes about his integrity and commitment to improving the business.

While the original experience was disappointing, I appreciate the effort Mark made to make things right. Hopefully, this marks the beginning of a more reliable and customer focused T2S moving forward.

Updated by user Mar 28, 2025

Not yet. Still have not received a return label.

Apparently he’s looking into how to send me one.

5 months later…. Issue still unresolved.

Original review Mar 13, 2025

0/5 - Avoid this shop at all costs. Ordered a BMX frame in October 2024, received the wrong color, and was repeatedly given false promises that the correct frame was coming soon.

Three months later, still no frame, no tracking, and no refund.

The owner refuses to provide proof the frame exists and has ignored multiple requests for a prepaid return label. Terrible customer servicedo not trust this business.

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Loss:
$840
Pros:
  • Yet to find any
Cons:
  • Still waiting 5 months after ordering
  • Refusing to communicate
  • Product i ordered not received

Preferred solution: The correct items I ordered and return label to return incorrect item.

User's recommendation: Avoid unless you’re physically entering shop and can see the product

Tiss N

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Silverdale, Washington

There A SCAM

There are true scammers. The worst of the worst.

I mean they might ship some of there orders but for me and 1000's of others who have written complaints, as soon as you submit your order it will immediately pull funds from your bank account before the order is shipped. This happened to me and I sent my bank after them but then learned nothing would happen to them, my band took the loss since that's their policy. So yeah, it's obvious what their intent is. As a top 10 National rider for the last decade, I've seen jerseys every so often and it's just sad to see such scam artists scamming over and over and then vanishing to then resurface again.

The fact that they even have the balls to show there faces at events is just mind-blowing to me. They pray for kids who save up and try to buy parts from them. I can't believe they are still in business. My hopes are that they suffer some consequences for their actions for the 1000's of ripped-off people and worst of all kids who reported them or posted their complaints.

But that's why they keep doing it. Nothing happens. Just know you've been warned. And that there are plenty of shops online that do the right thing are great to buy from.

Time2Shine however is not one of them. So you've been warned, and should look else where.

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Tai Fbn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Terrible service

Ordered $600 hubs. Got sent the wrong color. They agree to exchange but upon hearing of the costs associated with shipping and sales tax fees to Europe just stop answering.

*** experience

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Preferred solution: Exchange

User's recommendation: Order elsewhere

Anonymous
map-marker Cherry Hill, New Jersey

No product shipped and no refund

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I ordered a bike 2 years ago and am still trying to get my money back. I keep getting promised its coming but getting excuse after excuse.

He just wants me to give up. I'm not!

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User's recommendation: DO NOT but from them

SpicyDuder

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Abusive Scam artist Matt

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Time 2 Shine BMX - Abusive Scam artist Matt

I can not recommend avoiding this place enough, Placed an order, sent the money via Visa and was charged, all great. 2 months of basically silence, try contacting business for tracking info or anything, nothing.

Only after leaving a google review does the owner use my personal information to contact me to harass and threaten me to take my review down. Matt even offers the refund as long as i remove my review, he used homophobic slurs and brags about how much money he has.

He finally refunded me clearly showing they had never any intentions of shipping the parts i ordered months ago. Googling this place shows many stories very similar to mine, the owner of this business is a bully.

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Cons:
  • Owner is homophobic
  • Charges credit cards never shipped item
  • Threatens and abuses customer after leaving a negative review

User's recommendation: AVOID

Victor B Dha

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scammers

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I bought a bike on April 28th, from time2shine.com, when I bought it I knew it would be delivered only on May, as they informed. Then they delayed to June 10th, nobody called bem or informed me about another delay.

I went to the website and now it says shipping on July, then I called again and they said well if youre not happy Ill give you your money back?

What is that, a favor???? They dont care about the customer experience, very disrespectful.

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Preferred solution: Apology

User's recommendation: Don’t buy from them, they don’t care about you.

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