Time 2 Shine BMX
Time 2 Shine BMX Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Time 2 Shine BMX has a 1.9 star rating from 3 reviews; overall sentiment is negative with consumers mostly dissatisfied and frequent reports of non-delivery and poor customer service.
Key Takeaways for Future Customers
- Consider other sellers; Time 2 Shine BMX reviews warn about delayed shipments and lack of refunds.
- Avoid ordering online unless you can inspect items in person.
Negative Feedback / Risk Areas
- Recurring customer complaints: charged cards before shipping and no refunds.
- Poor communication and alleged abusive owner behavior affecting customer service.
Positive Feedback
No clear positives reported in recent reviews.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Time 2 Shine BMX has a 1.9 star rating from 3 reviews; overall sentiment is negative with consumers mostly dissatisfied and frequent reports of non-delivery and poor customer service.
Key Takeaways for Future Customers
- Consider other sellers; Time 2 Shine BMX reviews warn about delayed shipments and lack of refunds.
- Avoid ordering online unless you can inspect items in person.
Negative Feedback / Risk Areas
- Recurring customer complaints: charged cards before shipping and no refunds.
- Poor communication and alleged abusive owner behavior affecting customer service.
Positive Feedback
No clear positives reported in recent reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bristol, Connecticut
Resolved: Still waiting 5 months later
- - Ordered a BMX frame in Oct 2024 but received the wrong color.
- - Months later, no frame, tracking, or refund; owner won't provide proof it exists.
Company fixed the issue and I have been provided with full refund. After months of frustration dealing with the previous owner of Time 2 Shine, I contacted the new owner, Mark, who has recently taken over the business.
Mark was quick to respond and rectified the issue promptly, which speaks volumes about his integrity and commitment to improving the business.
While the original experience was disappointing, I appreciate the effort Mark made to make things right. Hopefully, this marks the beginning of a more reliable and customer focused T2S moving forward.
Not yet. Still have not received a return label.
Apparently he’s looking into how to send me one.
5 months later…. Issue still unresolved.
0/5 - Avoid this shop at all costs. Ordered a BMX frame in October 2024, received the wrong color, and was repeatedly given false promises that the correct frame was coming soon.
Three months later, still no frame, no tracking, and no refund.
The owner refuses to provide proof the frame exists and has ignored multiple requests for a prepaid return label. Terrible customer servicedo not trust this business.
- Yet to find any
- Unwilling to send label to return incorrect item
- Poor communication
- Refusing to communicate
Preferred solution: The correct items I ordered and return label to return incorrect item.
User's recommendation: Avoid unless you’re physically entering shop and can see the product
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThere A SCAM
- - Time2Shine is accused of scamming and charging before shipment.
- - There are thousands of complaints and customer losses; avoid this shop.
There are true scammers. The worst of the worst.
I mean they might ship some of there orders but for me and 1000's of others who have written complaints, as soon as you submit your order it will immediately pull funds from your bank account before the order is shipped. This happened to me and I sent my bank after them but then learned nothing would happen to them, my band took the loss since that's their policy. So yeah, it's obvious what their intent is. As a top 10 National rider for the last decade, I've seen jerseys every so often and it's just sad to see such scam artists scamming over and over and then vanishing to then resurface again.
The fact that they even have the balls to show there faces at events is just mind-blowing to me. They pray for kids who save up and try to buy parts from them. I can't believe they are still in business. My hopes are that they suffer some consequences for their actions for the 1000's of ripped-off people and worst of all kids who reported them or posted their complaints.
But that's why they keep doing it. Nothing happens. Just know you've been warned. And that there are plenty of shops online that do the right thing are great to buy from.
Time2Shine however is not one of them. So you've been warned, and should look else where.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible service
Ordered $600 hubs. Got sent the wrong color. They agree to exchange but upon hearing of the costs associated with shipping and sales tax fees to Europe just stop answering.
*** experience
Preferred solution: Exchange
User's recommendation: Order elsewhere
Cherry Hill, New Jersey
No product shipped and no refund
I ordered a bike 2 years ago and am still trying to get my money back. I keep getting promised its coming but getting excuse after excuse.
He just wants me to give up. I'm not!
User's recommendation: DO NOT but from them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAbusive Scam artist Matt
- - I paid by Visa; I was charged; months passed with no shipment.
- - Owner pressured removal; refunds only for removal; threats and homophobic slurs.
I can not recommend avoiding this place enough, Placed an order, sent the money via Visa and was charged, all great. 2 months of basically silence, try contacting business for tracking info or anything, nothing.
Only after leaving a google review does the owner use my personal information to contact me to harass and threaten me to take my review down. Matt even offers the refund as long as i remove my review, he used homophobic slurs and brags about how much money he has.
He finally refunded me clearly showing they had never any intentions of shipping the parts i ordered months ago. Googling this place shows many stories very similar to mine, the owner of this business is a bully.
- Owner is homophobic
- Charges credit cards never shipped item
- Threatens and abuses customer after leaving a negative review
User's recommendation: AVOID
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScammers
- - Ordered April 28 from time2shine.com; delivery was delayed to June 10 with no notice, now shows July shipping and refunds are offered as a favor.
I bought a bike on April 28th, from time2shine.com, when I bought it I knew it would be delivered only on May, as they informed. Then they delayed to June 10th, nobody called bem or informed me about another delay.
I went to the website and now it says shipping on July, then I called again and they said well if youre not happy Ill give you your money back?
What is that, a favor???? They dont care about the customer experience, very disrespectful.
Preferred solution: Apology
User's recommendation: Don’t buy from them, they don’t care about you.
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