Lee F Pgu

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Verified Reviewer
| map-marker Wimborne, England

Very poor customer service

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Misleading product description. Claim that 8mm ceramic tiles are sufficient for external patio areas. I have not found one builder or patio expert who would use them. Now they completely ignore my emails. Keep away.
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Loss:
$100
Cons:
  • Misleading product info

Preferred solution: Full refund

User's recommendation: Keep away

Anonymous
map-marker Rousky, Northern Ireland

No refunds

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Be aware that if you buy from the head office and they send to much adhesive for the amount of tiles sold ( this is their recommended amount) we did not skimp. You cannot return it to the store as they have no access to the head office sales and head office then claim that you cannot return perishables ( tile adhesive and some sealant!!! ) really. If you have to buy ensure its from the store rather than head office as you will be unable to return anything not required.
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User's recommendation: buy from a store not direct as you get no refunds

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