Tiffs Treats
Tiffs Treats Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.7 star rating from 6 reviews; 50% would likely recommend. Rating split shows about 67% positive and 33% unfavorable, with consumers mostly neutral.
Key Takeaways for Future Customers
- Cookies receive repeated praise for taste and quick help when calling.
- Expect mixed experiences; check promo fine print before ordering.
Negative Feedback / Risk Areas
- Frequent Tiffs Treats customer complaints mention website freezes and app issues preventing orders.
- Billing and refunds problems include unauthorized charges and duplicate charges.
- Canceling membership or subscription is reported as difficult and customer service can be hard to reach.
- Delivery errors and missing orders also recur.
Positive Feedback
Many reviewers praise great customer service on phone and the quality of the cookies.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.7 star rating from 6 reviews; 50% would likely recommend. Rating split shows about 67% positive and 33% unfavorable, with consumers mostly neutral.
Key Takeaways for Future Customers
- Cookies receive repeated praise for taste and quick help when calling.
- Expect mixed experiences; check promo fine print before ordering.
Negative Feedback / Risk Areas
- Frequent Tiffs Treats customer complaints mention website freezes and app issues preventing orders.
- Billing and refunds problems include unauthorized charges and duplicate charges.
- Canceling membership or subscription is reported as difficult and customer service can be hard to reach.
- Delivery errors and missing orders also recur.
Positive Feedback
Many reviewers praise great customer service on phone and the quality of the cookies.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
GREAT CUSTOMER SERVICE
Thank you for all you do.
I'm taking my phone order over the phone I really appreciate it.
We love your cookies
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGreat customer service
Thank you for all you do..
I love this place.
Thank you for taken my order over the phone. The cookies are amazing
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWebsite froze
website issue: i was trying to find a card for a message to be sent with order website froze - message i receive is 'order in process' but unable to continue with order
Preferred solution: just assistance with your website
User's recommendation: past orders have always been successful
Houston, Texas
Question about offer
- The Naughty code offer didn't specify a required cookie purchase.
- Small print was unclear.
- Ordering only brownies online shows a $28 minimum.
The free brownies ad with the Naughty code did not say in the post that one dozen of cookies had to be purchased first. When I read the small print it still was not clear to me.
When I placed my order online for the brownies only I received an error message saying I needed to make minimum order of $28 so I was really confused. I ended up just ordering one dozen of cookies only.
User's recommendation: Read the fine print carefully.
Austin, Texas
Canceling membership is impossible.
There is no customer service # to call to cancel subscription and impossible to do so on the app or website.
User's recommendation: Do not buy subscription
Cypress, Texas
Gift card
I couldnt read my gift card but I called and they helped me immediately. Great customer service along with service and great cookies.
Houston, Texas
Love Tiff’s Treats
- Cookies were delivered to the wrong church location.
- Customer service said there was no record of a delivery to that location.
Some cookies were delivered to me at one of our three church locations however it went to the wrong location
Call to see if I could find out who ordered them but unfortunately they were pick up and delivery personally the customer service representative said because he didnt have no record of a delivery to that location.
User's recommendation: Will do definitely
Unauthorized charges
Unauthorized charge showed on my credit card that I did not make. 8/3 for 50.00. Please return this amount .
Preferred solution: Full refund
Awful customer service
- There is no human support when I need help.
- Site says username is already used; I never registered and can't get help.
Cant get help with a human being when I need someone! Keep trying to order on-line and register a profile and site says username already used.
I have never registered and no matter what name I use there it wont allow a username. Cant get a hold of anyone to help.
Preferred solution: Someone to take my order & deliver it too!
Resolved: Unauthorized charges
Company fixed the issue and I have been provided with full refund.
I made a one time purchase order last year, I got charged twice. This year I got charged again without making any purchase.
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Houston, Texas
Resolved: I did not receive my order
- I did not receive my order and no one from the store answered.
- This was my first and last time trying these cookies; I am disappointed and they didn't live up to the hype.
Company fixed issue and I have been provided with product or service ordered
I did not receive my order. No one from the store was answering.
It was my first and last time attempting to try these cookies.
Highly disappointed. I heard great things but clearly they dont live up to the hype.
- Never received order
Preferred solution: Deliver product or service ordered
User's recommendation: Save your time and don’t order
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