Anonymous
map-marker Houston, Texas

Question about offer

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The free brownies ad with the Naughty code did not say in the post that one dozen of cookies had to be purchased first. When I read the small print it still was not clear to me. When I placed my order online for the brownies only I received an error message saying I needed to make minimum order of $28 so I was really confused. I ended up just ordering one dozen of cookies only.
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User's recommendation: Read the fine print carefully.

Anonymous
map-marker Austin, Texas

Canceling membership is impossible.

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There is no customer service # to call to cancel subscription and impossible to do so on the app or website.
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User's recommendation: Do not buy subscription

Anonymous
map-marker Cypress, Texas

Gift card

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I couldnt read my gift card but I called and they helped me immediately. Great customer service along with service and great cookies.
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Anonymous
map-marker Houston, Texas

Love Tiff’s Treats

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Some cookies were delivered to me at one of our three church locations however it went to the wrong location Call to see if I could find out who ordered them but unfortunately they were pick up and delivery personally the customer service representative said because he didnt have no record of a delivery to that location.
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User's recommendation: Will do definitely

Debera W
map-marker Arlington, Texas

Unauthorized charges

Unauthorized charge showed on my credit card that I did not make. 8/3 for 50.00. Please return this amount .
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Loss:
$50

Preferred solution: Full refund

Paula S But

Awful customer service

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Cant get help with a human being when I need someone! Keep trying to order on-line and register a profile and site says username already used. I have never registered and no matter what name I use there it wont allow a username. Cant get a hold of anyone to help.
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Preferred solution: Someone to take my order & deliver it too!

Resolved
Vhvxbk F
map-marker Westland, Michigan

Resolved: Unauthorized charges

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Updated by user Jan 28, 2022

Company fixed the issue and I have been provided with full refund.

Original review Jan 28, 2022
I made a one time purchase order last year, I got charged twice. This year I got charged again without making any purchase.
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Loss:
$50

Preferred solution: Let the company propose a solution

Resolved
Charde W

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Houston, Texas

Resolved: I did not receive my order

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Updated by user May 31, 2020

Company fixed issue and I have been provided with product or service ordered

Original review May 30, 2020
I did not receive my order. No one from the store was answering. It was my first and last time attempting to try these cookies. Highly disappointed. I heard great things but clearly they dont live up to the hype.
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Loss:
$24
Cons:
  • Never received order

Preferred solution: Deliver product or service ordered

User's recommendation: Save your time and don’t order

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