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TierraNet
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Verified Reviewer New ReviewerTheir Support Doesn't Even Bother Answering
Wrote them SIX emails complaining about receiving emails containing malicious software from my very same email address and asked them how to stop/filter those sort of emails, but haven't received a single answer from them, as if I did not exist, as if I were not in their books, nada, zero, piece of cheese!!! I have also read on the Internet that their service has degraded and some complaints are of the same nature as mine, but obviously they don't care. But I see that they don't miss a bit when it comes to invoicing, actually I have received today two emails with the same subject and regarding invoicing/payment. Same old story, when it comes to fulfil an obligation from their part, NOTHING, but when it comes to us to fulfil our obligation we can't delay a bit, otherwise our account would be closed!!! Shame on them!!! Thinking of moving to another provider, after more than 20 years with them... User's recommendation: Try other ISPs, I think you will be much better off
ID
Pros
- Rather reliable isp
Cons
- Inexistent support
Preferred solution
Support!
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TierraNet