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1.5 Based on 40 reviews
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WELCOME TO TIDEWATER WHERE EVERYONE CALLS IN TO COMPLAIN ABOUT THE COMPANY BECAUSE THE SYSTEM IS AWFUL AND THERE IS NO WAY TO MAKE IT EASY ON CUSTOMERS TO JUST MAKE A PAYMENT. THE MANAGEMENT IS SO S T U P I D. THE DIRECTOR IS AS DUMB AF. CAN SOMEONE PLEASE CALL IN AND ASK TO SPEAK WITH THE DIRECTOR AND ASK WHY THIS COMPANY SUCK A S S. WHY THE SYSTEM ALWAYS FAILS TO DO ONE *** E N JOB. WHICH IT TO TAKE THE PAYMENT AND GET BILLED ON TIME FOR IT. I... Read more

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Tide water is a preditor lending organization just look at the web site and you will understand why I said this. They care nothing about the customer just the ole mighty dollar. I am trying my best to cut ties with these people. Read more

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Received a letter in the mail from Tidewater with a blue card attached to it. The letter stated that they would finance a new or used car for me so I decided to do research online about this company. I must say that I have never in my life saw so many BAD reviews with any company as I have with this one. Upon reading the reviews I decided to shred the letter I received and seek financing elsewhere and not even consider taking a chance with this... Read more

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Tidewater finance company is a joke. I was laid off, and fell behind on my payments. I was honest about the whole situation with them. Now lets fast foward to now, i am employed and have been making payments to catch up my account, and at 5am this morning they decide to repossess the car. I have called numerous time trying to see how much it would be to get the car back, and nobody has an answer for me. I even ask hiw much to oay it off, and... Read more

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Tidewater is 100% scandalous! Horrible, illiterate, uncooperative, uneducated thieves! Numerous conversations of repeating myself over and over again, to no avail. The customer service level of comprehension is appalling! They do not listen or understand basic English. I was laid off from my employer, fell behind on my payment. I discussed my situation to work out an acceptable payment option. I advised them I would pay in two weeks... For some... Read more

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I wasn't informed on any due amount or the date it was due, to be charged 30 % interest, messed up my credit, then when I realized i tried to pay, took me 9 phone calls, 3 different trips online, they make it to where you can't pay so the interest charges rack up, i only got this card to improve my credit, i spent 130 at home depot to give this *** company 160, and I had the cash in my pocket. Don't let them get you too. Read more

Was this review helpful? 2 1

We purchased a car with them and could not make ends meet. We filed bankruptcy and got to keep the car as long as we kept insurance. We were late on one insurance payment and they repossed the car. The loan was for $19000 and they ended up garnishing my wages for $25000. That was in 2007. Now it is 2016 and they are still colkecting. No car and I am still paying for it. DO NOT DO BUSINESS WITH THEM. THEY DO NOT VALUE CUSTOMER SERVICE. Read more

Was this review helpful? 2 1

So I called TW to changed my car payment from the 24th of the month to the first. I told not to do that because of my major bill was due the same time. Well after months of writing and emailing and explaining they did nothing. They perfer you being late with your payment so that they charge you late fees. To date not resolved its been 5 months. Theyhave bascically ruin my credit by reporting wrong information. Even when you made agreed... Read more

Was this review helpful? 2 3

After being informed that loan was approved I was told I had to put insurance on the vehicle immediately which was fine, until I was contacted to confirm income. I was then told I wasn't allowed to have 2 cars only, which is the dumbest thing I've ever heard. Because over the past 5 years I've had 3 cars that were just in my name. Then, I was told that the only way they will complete I had to find a co-signer that doesn't have a open car loan as... Read more

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I hate tidewater they added insurance to my loan when I had insurance it brought my note 468 to 576 how can they do this I hate them they are rude it took them two weeks to say why my Carnote went up and they hung up on me and it seems like nothing but bitter women work there. They hang up on you when you are to understand your loan instead of being patient.i want out of this loan Read more

Was this review helpful? 2 0

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