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Tides to Pines Vacations

Tides to Pines Vacations Reviews

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Tides to Pines Vacations Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Tides to Pines Vacations reviews show a 1.0 star rating from 1 customer; recent recommendation: Save your money. Consumers are mostly dissatisfied.

Key Takeaways for Future Customers

  • Expect reported misrepresentation at the Rockwood Getaway property.
  • Check refrigeration and food safety on arrival and document issues.
  • Be aware of reported unhelpful responses from management and customer complaints about compensation.

Negative Feedback / Risk Areas

  • Severe health hazard from broken refrigerator and food spoilage.
  • Amenities described as furnished were moldy or broken.
  • Safety hazards in sleeping access and lack of timely remedy from Tides to Pines Vacations.

Positive Feedback

No positive comments appear in the available review.

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Verified Reviewer
| map-marker Cotuit, Massachusetts

Severe Health Hazard & Misrepresentation - Avoid "Rockwood Getaway"

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AI Highlights
  • - Refrigerator broken; spoiled food; temp hit 18C.
  • - Deck not as advertised; moldy chairs.
  • - Upstairs beds require a steep ladder; we left after 4 nights.

I want to warn anyone looking at the "Rockwood Getaway" property in Rockwood, ME. Do not trust the filtered 5-star reviews on the corporate booking sites.

We stayed here for 4 nights (leaving a day early because of the conditions) and we are incredibly lucky we did not end up in the hospital with food poisoning.

The refrigerator was completely broken. There was no thermometer inside, but after noticing our watermelon and strawberries had completely molded and spoiled, I tested the temperature with a digital sensor. The coldest the refrigerator could get was 18C (64.4F)which is deep into the USDA bacterial danger zone. We had unfortunately already eaten meat stored in there before realizing it was a warm box.

Furthermore, the deck was not "furnished" as advertised; it only had broken, moldy plastic chairs.

The sleeping arrangements are also an undisclosed hazard, requiring you to climb a steep ladder or a highly unstable, rickety spiral staircase to reach the upstairs beds. We had to crowd onto a single downstairs bed.

I emailed management (Tides to Pines) to warn them about the dangerous refrigerator and the conditions, they did not offer any compensation.

Loss:
$369
Pros:
  • Lake
Cons:
  • No deck furniture
  • Microwave
  • Wifi or tv

Preferred solution: Price reduction

User's recommendation: Save your money

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