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Resolved: Lost Item - Big Expense - No action take by the company. (A P&G affiliate)
Company fixed the issue and I have been provided with full refund. Sincere apology and asked me to please come back..
A new manager took over this location and reached out to me by email, phone and text. He assured me that it was a priority and he would resolve it.
After a few days and correspondence between both of us, he offered a very satisfactory resolution. I went to the store to...
UPDATE-Received an email from “Christy C., Business Owner” saying this issue would be expedited. It’s been 10 days and I’ve heard from no one. Do not trust this business owner’s responses.
After numerous trys to get someone’s attention, I had to resort to bringing it to the attention of someone online. Will see if this elicits a response.
- Awful customer service