Tide Cleaners Reviews
Tide Cleaners Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tide Cleaners has a 2.2 star rating from 2 reviews; consumers are mostly dissatisfied with high prices and awful customer service.
Key Takeaways for Future Customers
- Service is convenient but check Tide Cleaners reviews before entrusting valuable items.
- Expect potential issues with billing and discounts; ask about refunds up front.
- Verify store contacts and manager availability before leaving specialty items.
Negative Feedback / Risk Areas
- Repeated reports of rude staff and poor customer service.
- Lost or ruined items with little follow-up from locations or regional staff.
- Complaints about billing practices and unhonored discounts; Tide Cleaners customer complaints cite lack of resolution.
Positive Feedback
Convenience is the main pro noted by customers.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tide Cleaners has a 2.2 star rating from 2 reviews; consumers are mostly dissatisfied with high prices and awful customer service.
Key Takeaways for Future Customers
- Service is convenient but check Tide Cleaners reviews before entrusting valuable items.
- Expect potential issues with billing and discounts; ask about refunds up front.
- Verify store contacts and manager availability before leaving specialty items.
Negative Feedback / Risk Areas
- Repeated reports of rude staff and poor customer service.
- Lost or ruined items with little follow-up from locations or regional staff.
- Complaints about billing practices and unhonored discounts; Tide Cleaners customer complaints cite lack of resolution.
Positive Feedback
Convenience is the main pro noted by customers.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Las Vegas, Nevada
Did you send it to headquarters or just the local branch?
- - Wanted this sent to Tide HQ, not the local store.
- - The store manager did not know the HQ number and offered no assistance.
I wanted this sent to headquarters for Tide corporation not the local place because the people there were not willing to do anything in the store manager said that she didnt even know the number of headquarters when I reached out to you so unless you can find headquarters and send it to them, nothing will happen in your help was not useful
Nashville, Tennessee
When will Tide furnish/present Laundry SHEETS????
- - Tide should offer laundry sheets.
- - Laundry sheets are easy to use and could be cheaper.
- - Detergent bottles are heavy.
Tide is a leading detergent company. Tide should
be offering laundry SHEETS!!!
Since there is a minimum of 100
characters for this E mail,...How many plastic bottles of yours
go into the ground each year?
Laundry sheets are so easy to use and could be cheaper to produce. I am a senior citizen.
The detergent bottles are heavy. from the Middle West
User's recommendation: No recommendation
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Immokalee, Florida
Ruined draperies
- - Picked up dry cleaned drapes 2/26; hung 2/27.
- - Ripped from 3 grommets; stretched 2 1/2.
- - Two yellow stains at hemline.
- - Custom sheers: 3 years old, ruined.
I picked up my dry cleaned draperies 2/26 & hung them 2/27/24.
The drapes are ripped out of 3 grommets, stretched over 2 1/2. There are 2 yellow stains @ the hemline.
They were custom made sheers 3 years ago. They are ruined at this point. I contacted the store this morning. Natalie is the manager @ Tide Central, Naples, Fl.
34103.
There had been no response & the clerk I spoke with said she was there all day.
I paid $72.42 for this terrible service. My ticket # 02-71****
User's recommendation: My advice to other customers is to go elsewhere for their cleaning needs
Eagle Mountain, Utah
Your customer service
- - Drive-thru staff were rude.
- - They claimed a coupon was given but didn't.
- - The receipt came with eye-rolling.
- - We won't be going back.
We went to The Saratoga Springs Utah Tide cleaners and was treated very very very rude. The girl that Waited on us in the drive thru was very very rude.
She said she gave us the coupon then lied and didnt. She didnt want to give us a receipt she was very abrupt. And annoyed. We have gone there several times.
Thinking they are having a bad day. But it seems there normal day. When we asked for a paper receipt she rolled her eyes an practically threw it at us. We wont be going back.
And we will tell others not to go. They are not very honest.
Just for them to get a couple of extra
Bucks. We were there Wednesday the 26 at 1:58 pm
User's recommendation: Absolutely Never !!!!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cincinnati, Ohio
Resolved: Lost Item - Big Expense - No action take by the company. (A P&G affiliate)
- - Drapery dropped off for pressing but couldn't be found on pickup after payment.
- - There is no on-site manager and there was no call back.
Company fixed the issue and I have been provided with full refund. Sincere apology and asked me to please come back..
A new manager took over this location and reached out to me by email, phone and text. He assured me that it was a priority and he would resolve it.
After a few days and correspondence between both of us, he offered a very satisfactory resolution.
I went to the store to personally thank him for being diligent in resolving the matter. This whole process took a long time, but Brodie was in top of it and I am pleased with the result.
UPDATE-Received an email from “Christy C., Business Owner” saying this issue would be expedited. It’s been 10 days and I’ve heard from no one. Do not trust this business owner’s responses.
After numerous trys to get someone’s attention, I had to resort to bringing it to the attention of someone online. Will see if this elicits a response.
When I returned to pick it up they couldn't find it. Of course, I have already paid for it. I was asked if I would come back and they would have it ready for me. I returned a couple of days later--no drapery.
I waited for nearly a half hour while they searched again. A Tide employee on duty assured me she would look for it and call me--no phone call. In addition, she gave me the regional manager's phone number--no answer, no voicemail. She informed me that they don't have any manager on site.
What? While I was waiting another customer's dry cleaning was missing. She had to leave to pick up her kids from school. I could share more of this story but this should say enough.
Bottom line, I've paid for a drapery that isn't there.
It matches the set in my living room which makes the rest useless. Now I have to buy new drapes. No managers, no one cares. I called the number on my receipt...no one answered, just a voicemail telling me they would call me back.
I'm sure they will (not). DO NOT TAKE ANYTHING YOU REALLY VALUE TO THE TIDE CLEANERS IN OAKLEY!
- Convenient
- Awful customer service
Preferred solution: Full refund
User's recommendation: STAY AWAY
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