Tide Cleaners

If I could give less stars I would. I dropped off a drapery from my living room to be pressed. When I returned to pick it up they couldn't find it. Of course, I have already paid for it. I was asked if I would come back and they would have it ready for me. I returned a couple of days later--no drapery. I waited for nearly a half hour while they searched again. A Tide employee on duty assured me she would look for it and call me--no phone call. In addition, she gave me the regional manager's phone number--no answer, no voicemail. She informed me that they don't have any manager on site. What? While I was waiting another customer's dry cleaning was missing. She had to leave to pick up her kids from school. I could share more of this story but this should say enough. Bottom line, I've paid for a drapery that isn't there. It matches the set in my living room which makes the rest useless. Now I have to buy new drapes. No managers, no one cares. I called the number on my receipt...no one answered, just a voicemail telling me they would call me back. I'm sure they will (not). DO NOT TAKE ANYTHING YOU REALLY VALUE TO THE TIDE CLEANERS IN OAKLEY!