
TicketSwap
TicketSwap Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TicketSwap has 1.7 star rating based on 19 customer reviews. Consumers are mostly dissatisfied.
75% of users would likely recommend TicketSwap to a friend or colleague.
- Rating Distribution
Pros: Easy, Easy to use website, Its useful for cheap ticket to events.
Cons: Refund process and quality of customer service, All, Are bastards that wont actually have a person talk to you to fix a problem.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TicketSwap has 1.7 star rating based on 19 customer reviews. Consumers are mostly dissatisfied.
75% of users would likely recommend TicketSwap to a friend or colleague.
- Rating Distribution
Pros: Easy, Easy to use website, Its useful for cheap ticket to events.
Cons: Refund process and quality of customer service, All, Are bastards that wont actually have a person talk to you to fix a problem.Recent recommendations regarding this business are as follows: "Not to buy tickets throughout this app", "Try to find some more 'real' similar platform .this one is uncertain.", "Fraud or error?", "Until you don't have any issues then you're fine.after that it's 50/50 so I don't recommend it.", "Sell your ticket in person".
Most users ask TicketSwap for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews















This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Need to contact seller of the ticket I bought
Hi, I recently bought a ticket for the Boomtown Festival. The ticket I have bought is in the original seller's name.
I need to contact the seller to arrange a name change on the ticket as Boomtown has said they will not accept the ticket if it doesn't match with my ID. Thank you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Ticket problem
Company fixed the issue and I have been provided with apology.
I bought a ticket for the Pixies on the 10th at Campo Pequeno, Lisbon, and only received an invoice from Ticketline for 6.64 for operating costs. I didn't receive the ticket and I paid 49.59. Is this a scam or an error?
Preferred solution: Full refund
User's recommendation: Fraud or error?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGet refund off tickets that did not work
Hello,
I asked for a refund 6 months ago. They approved it and said it would be effective in 5 days, and up to today, I haven't received anything.
I have just been ignored and scammed by you. Who else, apart from the police, can I turn to?
- Many tickets available
- Are extremely hard to contact
Preferred solution: Full refund
User's recommendation: Not to buy tickets throughout this app
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPayout issue
Payout paused with no reason given. On Ticketswap, when sold another ticket and had no issues, tried phoning this number but had no luck getting through!
- Easy
- Paused payment for no reason
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Was trying to buy a ticket and never received it and was charged twice.
Was trying to buy a ticket and never received it and was charged twice. There is not customer service for this specific issue.
The chat only works for certain issues that not includes mine but when you already received the ticket which is not mi case. There should be a customer service phone number for wrong charges.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBlocked tickets
Hello. I still did not get my money back on the blocked tickets.
I still have not received an update. Please get back to me.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I sold tickets over 2 weeks ago and haven’t received the money
I sold tickets over 2 weeks ago and it says the status is paused , I am hoping to receive my money soon if possible as the buyer has used the tickets weeks ago.
You have problem ?? You "discuss" with stupid chatbot
If you need concrete help some stupid chatbot pop up and gives you answer to the question you didn't ask. The real problem (e.g.
problem with posting tickets you wanna sell) couldn't be sold out directly..
There is no one on line who could give you concretely answer on your question and explain you what you have to do. It sucks !!!
User's recommendation: Try to find some more 'real' similar platform ..this one is uncertain..
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |No response
I have filed a complaint and got no response so far. I have been scammed out of my money and had to pay for two tickets
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFraud
I bought one ticket. When I got to the door of the event, I was denied entry and they told me it was a fake ticket.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Issue with uploading my address confirmation
I have an issue with uploading my address confirmation, even though the photo is in the right requested format. Please advise me on how to proceed as I need to attain my money.
TicketSwap suspendet my payout for almost a month for no reason
Basicly I sold two tickets on some event on 14th of Ferbuary and TicketSwap didn't pay me for it and they put the payout "on hold"
In this state it was for almost a month and I wrote several "tickets" about it on their support (It is AI bot basicly...)
I tried to call them but there was also bot so that was useless.
After 5 days actual human responded to my ticket and said they send those two payouts today... what a coincidance.
Overall I didn't have any problems with TicketSwap before but after this expirience I don't think I will ever use it again.
Peace
User's recommendation: Until you don't have any issues then you're fine...after that it's 50/50 so I don't recommend it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Fraud
i bought 1 ticket when i got to the door to the event i was denied entry & told me it was a fake ticket.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Cancelled ticket scammed
Bought a cancelled ticket for an event couldnt get into the event dont buy tickets youll get scammed!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancelled ticket
I went to the event and scanned the ticket I had bought, but it said it was cancelled. As a result, I couldn't get into the event and was left on my own while all my friends went in. I would like a refund and to raise a complaint.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancelled ticket
The ticket I bought was cancelled, fuming. This is an absolute scam.
Give me a refund right now.
It's disgusting. I had to go home on my own.
Preferred solution: Full refund
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