TicketOffices
TicketOffices Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TicketOffices has a 1.0 star rating from 4 reviews and overwhelmingly negative sentiment; TicketOffices reviews report widespread dissatisfaction over purchases and outcomes.
Positive Feedback
Few reviewers reported eventual resolution when refunds were processed; one noted a full refund after delays.
Negative Feedback / Risk Areas
- Repeated requests for refunds are ignored or issued as vouchers instead of cash, matching common refund concerns.
- Poor or inaccessible customer service with long waits and automated transfers frustrate users.
- Missing or undelivered tickets after ticket purchases and high prices increase complaints.
Key Takeaways for Future Customers
- Expect difficulties obtaining cash refunds; escalate quickly if needed and document communications about refunds.
- Prepare for limited live support and delays when contacting customer service.
- Consider alternatives before making large or advance ticket purchases through this vendor given recurring TicketOffices customer complaints.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TicketOffices has a 1.0 star rating from 4 reviews and overwhelmingly negative sentiment; TicketOffices reviews report widespread dissatisfaction over purchases and outcomes.
Positive Feedback
Few reviewers reported eventual resolution when refunds were processed; one noted a full refund after delays.
Negative Feedback / Risk Areas
- Repeated requests for refunds are ignored or issued as vouchers instead of cash, matching common refund concerns.
- Poor or inaccessible customer service with long waits and automated transfers frustrate users.
- Missing or undelivered tickets after ticket purchases and high prices increase complaints.
Key Takeaways for Future Customers
- Expect difficulties obtaining cash refunds; escalate quickly if needed and document communications about refunds.
- Prepare for limited live support and delays when contacting customer service.
- Consider alternatives before making large or advance ticket purchases through this vendor given recurring TicketOffices customer complaints.
Turn one complaint into a collective action
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
To get my 215.93
Couldn't talk with a live representative and haven't got my money refunded from a ticket March 11 bought with my debut card
- Was anle ro prder ticket
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible company
- Refund issues; hours on hold and no help from automated system.
- Emails authorize the refund; five days have passed.
I had a reason to get a refund. Customer service people continue transfer me to the automated system.
This system doesnt know help at all. I have spent hours trying to get to someone. I have emails authorizing my refund.
It has been 5 business days. No one seemed to care.
I will never ever use your company.
Worse customer service
Preferred solution: Full refund
User's recommendation: Never again
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTickets
NNo answer can not get through on the phone. Its been almost a year to concert to Mercy me havent heard a word on tickets or concert. Very frustrating
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed refund
Ticketmaster.com issued a credit instead of a cash refund for the canceled Celine Dion concert.
I've been requesting a cash refund all week but haven't gotten a response.
Preferred solution: Full refund
Los Angeles, California
Need refund
- They won't answer refund calls.
- The Celine Dion concert on Apr 22, 2022 was canceled and a credit was issued instead of cash.
- I want cash, not credit.
They won't answer their phone when it comes to refunds. The Celine Dion concert for April 22, 2022 was canceled and TicketOffices.com issued a credit instead of a cash refund.
I want my cash refunded. I don't want a credit.
User's recommendation: Don't use TicketOffices.com for ticket purchases
Return money for canceled concert
- I want a refund for 3 tickets (Order # 3168****); no store credit, refund to Visa, and notification to the email on file.
Celine Dion concert was postponed twice last year and finally was cancelled this year. Therefore, I want my money back, and I don't want any store credit. The final date for this concert was set as March 2022.
I purchased 3 tickets.
Order # 3168****.
Please return my money on my Visa and mail me a notification about it.
My email is
longin.pawlowski@***.com
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHave not received tickets for concert
I still have not received my tickets for the Rick Wakeman concert I purchased since June. I fell ripped off by TicketOffices
Preferred solution: I would like to get my tickets
User's recommendation: Don't use them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNO REFUND ON A CANCELED SHOW
- Refund of $224.47 went to the company's card; I got an email coupon; they charged $30 to chat, and customer service hangs up.
THIS BOGUS, 3RD PARTY, TICKET RESALE COMPANY, BY LAW IS TO RETURN MONEY TO THE CC THE TICKETS WERE PURCHASED ON. WHAT THEY DID WAS TAKE MY ORDER (I USED MY CARD).
THEN THEY BOUGHT THEM WITH THEIR CARD. SO MY 224.47$ WAS REFUNDED TO THEIR CARD AND I GOT A *** EMAIL COUPON. DONT GO NEAR THIS COMPANY THEY ARE BOGUS AS *** CUSTOMER SERVICE HANGS UP ON YOU. OH AND THEY CHARGED MY CARD 30$ TO CHAT WITH SOMEONE WHO ANSWERED ZERO QUESTIONS.
I AM IN CONTACT WITH THE BBB AND AN ATTORNEY. THEY THINK MAKING THIS DIFFICULT WILL MAKE ME STOP. LORD HAVE MERCY, ARE THEY AS WRONG AS THEY COULD BE. BASTARDS!!!!!
AGAIN.
NOONE GO NEAR THIS BOGUS GROUP OR BUY A DAMN TICKET FROM THEM.
WORST COMPANY ON THE PLANET! SERIOUSLY
- Zero pros
- Shape and form
- Suck in every way
Preferred solution: Full refund
User's recommendation: Do not use this bogus company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUsed all avenues “they” (ticketOffices) suggest to get a response to a serious inquiry ~ each Avenue of travel was a dead end ~ have never recvd my paid tix to an event!
- I ordered paid e-tickets for a major event and never received them.
- Paid for tickets but not delivered; calls, emails, and chat yielded no response.
Ordered Etickets to a major event and never recvd them. Paid tickets!
Called, emailed, text chat ~ ever customer service Avenue was a dead end.
No one was available to answer my question. When/how will I receive my tickets to a music event which were paid for!
Preferred solution: Deliver product or service ordered
User's recommendation: Use a reliable ticket broker
Thunder Bay, Ontario
Resolution
The company has fully refunded my concert tickets. First it was postponed and then the closure of the US border prevented us Canadians from attending
User's recommendation: Don't buy tickets too far in advance. Covid restrictions vary daily.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed refund
- The event was cancelled.
- Refund was refused after over a year.
- The purchase card is no longer valid.
- I want my money back.
An event was cancelled and they are refusing to refund my money on a card that is valid. It has been over a year and the card I used to make the purchase is no longer valid.
I feel like I am being robbed and it is unacceptable to keep someone's hard earned money if the event has been cancelled. I want my money back.
Preferred solution: Full refund
User's recommendation: Do NOT order from ticketoffice.com. They will withhold your money.
Aurora, Colorado
Think I should get my Refund
- Hillsong May 2020 tickets moved to Aug at Fiddlers Green and canceled.
- April email offered refund; I missed due to surgeries and immune disorder.
I bought 4 tickets to Hillsong in May 2020 and covid happened and it was moved to Fiddlers green in August of 2020. And it was canceled in April they sent me an email the end of April and told me in order to get a full refund I had 6 days to respond.
But I didn't know about the email until middle of May due to the fact I had major neck surgery on April 26th and major back surgery on April 28th I got out of hospital on April 30th. I was bed ridden and on pain meds. Then May 3rd my sister passed away of covid. And May 6th I ended up back in the hospital with sepsis and blood clot.
Then I had to plan a funeral when I got out so I didn't have time to read my emails.
Now I have been diagnosed with immune disorder and can't go to concerts so they want to give me a credit for tickets that I can't use. I feel I'm entitled to refund.emails.
Bay Shore, New York
I was unable to print my tkts
- Purchased tickets Feb 2020; show postponed twice to Aug 2021, tickets not downloadable and moved to another email; refund promised but not received.
after purchasing concert tkts in Feb. 2020 the concert was postponed due to pandemic two times , when it was rescheduled to Aug.2021.I was unable to download my tickets .
I got a message that they had been transferred to another email address , not mine. They refused to give me my tickets or a refund.
I missed the concert but they recently agreed to refund my money. I have yet toreceive itdont bother
Aurora, Colorado
Trying to talk to someone in person
- I've been dealing with them since May and can't reach anyone.
- I want a refund for the canceled concert due to circumstances beyond my control.
I have been dealing with them since back in May haven't been able to talk to anyone or get anywhere. I'm very disappointed with Ticket Offices.
This was not due to their fault nor mine but I feel I should get a refund because the concert was canceled but because I didn't respond by their deadline due to circumstances beyond my control.
I can't. Which is very unfair.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVoucher in lieu of Refund
- Bought 4 tickets for $518 for a 4/22/2020 concert canceled by COVID-19.
- No clear COVID-19 policy; voucher offered per 8/11/2020 email; hard to reach.
I purchased 4 tickets In the amount of $518.00, for a concert on 4/22/2020, which didnt happen due to COVID-19. I had been trying to reach customer service, but was never able to reach anyone.
Yesterday 8/11/2020, I received an email saying due to event cancelling they would issue a voucher for any future event/concert. This is unacceptable I no intentions on attending any social gathering event anytime in the future. I have not seen any policy on cancellations as it pertains to COVID-19.
I should be given the choice to make that decision. Today I have spent 2 hours trying to reach someone.
Preferred solution: Full refund
User's recommendation: Do not purchase tickets from TicketOffices.
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