Tina W Uep

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Freeport, Illinois

To get my 215.93

TicketOffices - To get my 215.93

Couldn't talk with a live representative and haven't got my money refunded from a ticket March 11 bought with my debut card

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Loss:
$216
Pros:
  • Was anle ro prder ticket

Preferred solution: Full refund

Edith A Nmj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dublin, California

Horrible company

I had a reason to get a refund. Customer service people continue transfer me to the automated system.

This system doesnt know help at all. I have spent hours trying to get to someone. I have emails authorizing my refund.

It has been 5 business days. No one seemed to care.

I will never ever use your company.

Worse customer service

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Preferred solution: Full refund

User's recommendation: Never again

Gayla L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Tickets

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NNo answer can not get through on the phone. Its been almost a year to concert to Mercy me havent heard a word on tickets or concert. Very frustrating

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Loss:
$1500

Preferred solution: Full refund

Joseph K Pvf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need refund

Ticketmaster.com issued a credit instead of a cash refund for the canceled Celine Dion concert.

I've been requesting a cash refund all week but haven't gotten a response.

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Loss:
$598

Preferred solution: Full refund

Anonymous
map-marker Los Angeles, California

Need refund

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They won't answer their phone when it comes to refunds. The Celine Dion concert for April 22, 2022 was canceled and TicketOffices.com issued a credit instead of a cash refund.

I want my cash refunded. I don't want a credit.

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User's recommendation: Don't use TicketOffices.com for ticket purchases

Longin P Thp
map-marker Edmonton, Alberta

Return money for canceled concert

Celine Dion concert was postponed twice last year and finally was cancelled this year. Therefore, I want my money back, and I don't want any store credit. The final date for this concert was set as March 2022.

I purchased 3 tickets.

Order # 3168****.

Please return my money on my Visa and mail me a notification about it.

My email is

longin.pawlowski@***.com

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Preferred solution: Full refund

CAMILO V Qnl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Deland, Florida

Have not received tickets for concert

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I still have not received my tickets for the Rick Wakeman concert I purchased since June. I fell ripped off by TicketOffices

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Preferred solution: I would like to get my tickets

User's recommendation: Don't use them

Teresa S Hyl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

NO REFUND ON A CANCELED SHOW

THIS BOGUS, 3RD PARTY, TICKET RESALE COMPANY, BY LAW IS TO RETURN MONEY TO THE CC THE TICKETS WERE PURCHASED ON. WHAT THEY DID WAS TAKE MY ORDER (I USED MY CARD).

THEN THEY BOUGHT THEM WITH THEIR CARD. SO MY 224.47$ WAS REFUNDED TO THEIR CARD AND I GOT A *** EMAIL COUPON. DONT GO NEAR THIS COMPANY THEY ARE BOGUS AS *** CUSTOMER SERVICE HANGS UP ON YOU. OH AND THEY CHARGED MY CARD 30$ TO CHAT WITH SOMEONE WHO ANSWERED ZERO QUESTIONS.

I AM IN CONTACT WITH THE BBB AND AN ATTORNEY. THEY THINK MAKING THIS DIFFICULT WILL MAKE ME STOP. LORD HAVE MERCY, ARE THEY AS WRONG AS THEY COULD BE. BASTARDS!!!!!

AGAIN.

NOONE GO NEAR THIS BOGUS GROUP OR BUY A DAMN TICKET FROM THEM.

WORST COMPANY ON THE PLANET! SERIOUSLY

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Loss:
$224
Pros:
  • Zero pros
Cons:
  • Shape and form
  • Suck in every way

Preferred solution: Full refund

User's recommendation: Do not use this bogus company

Janet H Trt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Used all avenues “they” (ticketOffices) suggest to get a response to a serious inquiry ~ each Avenue of travel was a dead end ~ have never recvd my paid tix to an event!

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Ordered Etickets to a major event and never recvd them. Paid tickets!

Called, emailed, text chat ~ ever customer service Avenue was a dead end.

No one was available to answer my question. When/how will I receive my tickets to a music event which were paid for!

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Loss:
$1

Preferred solution: Deliver product or service ordered

User's recommendation: Use a reliable ticket broker

Anonymous
map-marker Thunder Bay, Ontario

Resolution

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The company has fully refunded my concert tickets. First it was postponed and then the closure of the US border prevented us Canadians from attending

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User's recommendation: Don't buy tickets too far in advance. Covid restrictions vary daily.

Shardae W Tlx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Akron, Ohio

Need refund

An event was cancelled and they are refusing to refund my money on a card that is valid. It has been over a year and the card I used to make the purchase is no longer valid.

I feel like I am being robbed and it is unacceptable to keep someone's hard earned money if the event has been cancelled. I want my money back.

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Loss:
$202

Preferred solution: Full refund

User's recommendation: Do NOT order from ticketoffice.com. They will withhold your money.

Anonymous
map-marker Aurora, Colorado

Think I should get my Refund

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I bought 4 tickets to Hillsong in May 2020 and covid happened and it was moved to Fiddlers green in August of 2020. And it was canceled in April they sent me an email the end of April and told me in order to get a full refund I had 6 days to respond.

But I didn't know about the email until middle of May due to the fact I had major neck surgery on April 26th and major back surgery on April 28th I got out of hospital on April 30th. I was bed ridden and on pain meds. Then May 3rd my sister passed away of covid. And May 6th I ended up back in the hospital with sepsis and blood clot.

Then I had to plan a funeral when I got out so I didn't have time to read my emails.

Now I have been diagnosed with immune disorder and can't go to concerts so they want to give me a credit for tickets that I can't use. I feel I'm entitled to refund.emails.

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Anonymous
map-marker Bay Shore, New York

I was unable to print my tkts

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after purchasing concert tkts in Feb. 2020 the concert was postponed due to pandemic two times , when it was rescheduled to Aug.2021.I was unable to download my tickets .

I got a message that they had been transferred to another email address , not mine. They refused to give me my tickets or a refund.

I missed the concert but they recently agreed to refund my money. I have yet toreceive itdont bother

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Anonymous
map-marker Aurora, Colorado

Trying to talk to someone in person

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I have been dealing with them since back in May haven't been able to talk to anyone or get anywhere. I'm very disappointed with Ticket Offices.

This was not due to their fault nor mine but I feel I should get a refund because the concert was canceled but because I didn't respond by their deadline due to circumstances beyond my control.

I can't. Which is very unfair.

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Sharon S Vuw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Voucher in lieu of Refund

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I purchased 4 tickets In the amount of $518.00, for a concert on 4/22/2020, which didnt happen due to COVID-19. I had been trying to reach customer service, but was never able to reach anyone.

Yesterday 8/11/2020, I received an email saying due to event cancelling they would issue a voucher for any future event/concert. This is unacceptable I no intentions on attending any social gathering event anytime in the future. I have not seen any policy on cancellations as it pertains to COVID-19.

I should be given the choice to make that decision. Today I have spent 2 hours trying to reach someone.

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Loss:
$518

Preferred solution: Full refund

User's recommendation: Do not purchase tickets from TicketOffices.

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