Frelon A

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Verified Reviewer
| map-marker Vestavia Hills, Alabama

Horrible experience with ticketliquidator. They are a crooked corrupt company. They charged me for event insurance and when I needed to file a claim there was no event insurance.

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I found it unbelievable that they charged me for event insurance and there was no coverage. I have contacted them several times and they refuse to take care of the matter. I am quarantined with COVID exposure and I am stuck with a charge of $258.63. What a pathetic company!!!!
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Loss:
$259

Preferred solution: Full refund

User's recommendation: Don’t do business with ticketliquidator!!!

1 comment
Guest

Terrible

Robin C Lgw

Refund request

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The concert date was changed to the fall and now both of my college students will not be able to attend. I purchased the concert tickets as a celebration for my son who was turning 21 and my daughter who graduated high school. The concert is now scheduled at an amphitheater, it is cold in the evenings during the month of October in New Mexico. I would not have chosen a concert in October because of the time of yr., school (college) and being in the fall. I do not think it is fair to reschedule a concert without the consent of the concert goer. Sincerely
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Loss:
$528
Pros:
  • Fast to purchase tickets
Cons:
  • Terrible customer service

Preferred solution: Full refund

User's recommendation: Don’t by from ticket liquidators, you can’t get through to a live person

Akeila Llt
map-marker Pittsburgh, Pennsylvania

Ticket Liquidator and Red Zone Ticket Mis-justice

I purchased three tickets to the Justin Bieber concert in April 2012 through Ticketmaster. Red Zone Tickets was the supplier. I received a letter from Red Zone in October 2012 stating that they were not able to fulfill my request. Keep in mind that I had already paid for my tickets in April. So, basically they sold me tickets that they did not have possession of. Ticket Liquidator did not want to take responsiblity since Red Zone was the supplier. I did receive my money back ($740) after 5 months but the point is that it is not legal to sell tickets that you do not have to sell and now I do not have tickets to the show. Has anyone else had this happened too. I really think it's time for this to stop.
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shae g Tcp
map-marker Salt Lake City, Utah

Ticketliquidator

I purchased tickets from ticketliquidator.com and insurance and now I am not allowed to go to the concert now and they will not refund my money! they also charged me way to much. they charged 145 per ticket and we get the tickets and they are 39.50 per ticket. I am very unhappy and I will never ever purchase tickets from this company and neither will my friends or family! Also the customer service there is very horrible, they were very rude to me on the phone and were not helpful at all. Not only would they not refund all of it they would not refund any of it!!!!
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Loss:
$358
1 comment
Ticket L

Pissed Consumer,

As a legal representative of Ticket Liquidator, I would like to make it known that Ticket Liquidator has fully resolved Shaelynn18's concerns and that we take matters of customer service very seriously. Upon hearing of her grievances we contacted her in the interest of customer service and offered to extend a full refund in exchange for the removal of this complaint. Despite notifying PissedConsumer.com that this matter has been resolved numerous times, this complaint has not been removed, nor has PissedConsumer responded to either party's request.

According to PissedConsumer's policies, individuals wishing to remove a complaint from publication may submit a notarized letter to PissedConsumer for review. Both Shaelynn18 and Ticket Liquidator have requested that this complaint be removed in accordance with these policies, however no response has been given by the website.

Ticket Liquidator wishes that this complaint be removed as the customer is no longer dissatisfied with their purchase, and all issues relating to her original concerns have been resolved, therefore this complaint is no longer relevant and serves only to defame the integrity and good will of www.TicketLiquidator.com. Further, despite the multiple attempts to remove the content from publication in accordance with its own polices, PissedConsumer has failed to even acknowledge either party's request. Ticket Liquidator abides by the policies on its site 100% percent of the time and finds PissedConsumer's failure to abide by its own policy questionable. Clearly, the accuracy and legitimacy of a site that operates in this manner is uncertain.

In conclusion, Ticket Liquidator highly values the opportunity to address consumer issues in a professional manner, however PissedConsumer continues to unfairly publicize information that is no longer accurate and is defamatory in nature. We are again requesting that this comment be removed on these grounds, as Shaelynn18 can validate all of the information contained in this post.

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