Skip to content
Ticketline

Ticketline

www.ticketline.co.uk
What is your customer experience with Ticketline?

Ticketline Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Ticketline has a 2.9 star rating from 2 reviews; consumer sentiment is mostly neutral with recent recommendations saying both "avoid" and "Very quick and easy to use." Reviews cite problems with the exchange, refund and cancellation policy, the website, and high price level.

Key Takeaways for Future Customers

  • Check Ticketline reviews before purchase and verify delivery timelines for events close to the date.
  • Expect limited phone or email responsiveness when chasing orders or account issues.

Negative Feedback / Risk Areas

  • Frequent Ticketline customer complaints about unreachable customer service and busy lines ending calls.
  • Reports of missing tickets, account lockouts, and difficulty obtaining refunds or exchanges under the stated policy.

Positive Feedback

Some customers find the booking process very quick and easy to use despite mixed reviews and reported service issues.

View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
tickets forum post bath ref gig concert thanks billy ocean ocean concert
Filter review
Anonymous
map-marker Birmingham, England

Missing ticket

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Ticket sent back to ticketline.
  • - Unable to reach customer services or sales; lines are busy.
  • - No responses via email, online form, or social media.

Ticket has been sent back to ticketline. Have tried ringing both customer services and sales numbers and cannot get through and have been trying for 2 days!

It won't even let you wait in a queue just says line busy and ends the call! Need to know where the ticket is as the event is this Friday but can't get a response anywhere.

Have also tried emailing, online form and social media and nothing. Ticket line please respond!

User's recommendation: avoid

View full review
Lynn S Dih
map-marker Nottingham, England

I have been locked out of my account

I have tried logging into my account to book tickets but I have been locked out I want to book tickets for the rag and bone man in Taunton

Preferred solution: Book tickets

View full review
Anonymous
map-marker Leeds, England

Ordered the wrong tickets.

AI Highlights
  • - Booked 2 George Micheal tickets for Dec 23.
  • - Added 2 Micheal buble tickets on Dec 12 and need them changed to George Micheal for Dec 23.

I need two tickets changed as I booked 2 tickets to see George Micheal on the 23rd of December. Then I needed 2 more but I brought the 2nd 2 for Micheal buble on the 12th of December so I need those 2 changed pls as its 4 tickets in total to see George Micheal I need. Thankyou.

User's recommendation: Very quick and easy to use.

View full review
Graham H Mnq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Tickets for gig next Thursday

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Customer asks status of Billy Ocean tickets for Bath Forum next Thursday.
  • - Tickets not received; request email or e-ticket, order 7001****.

Hi can you please let me know about my tickets and when I will be receiving them ?I called to ask about tickets several months ago as was told to ring near the time of gig , the billy ocean concert at bath forum is next Thursday and I still do not have tickets is it possible someone could email me them will send it to the post as time is running out .

Order ref 7001****

Customer ref 3382****

Many thanks Graham howse .

30 gore road Ashton Bristol bs32lx

Is it possible to send me an e-ticket

Preferred solution: Deliver product or service ordered

View full review
Graham H Mnq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Tickets for gig next Thursday

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Customer asks when Billy Ocean Bath Forum tickets will arrive.
  • - They were told months ago to ring near the gig time.
  • - They request email or post delivery.

Hi can you please let me know about my tickets and when I will be receiving them ?I called to ask about tickets several months ago as was told to ring near the time of gig , the billy ocean concert at bath forum is next Thursday and I still do not have tickets is it possible someone could email me them will send it to the post as time is running out .

Order ref 7001****

Customer ref 3382****

Many thanks Graham howse .

Preferred solution: Deliver product or service ordered

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article