New Reviewer

Your customer service number says it’s not in service

I tried to contact your customer service line due to lost tickets, and it says the number is no longer in service.
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ID
#3210576 Review #3210576 is a subjective opinion of poster.
Location
Angleton, Texas
Preferred solution
To be able to reprint my tickets or actually sent some in the mail, due to them being misplaced
New Reviewer

Maverick tickets

Are my Mavericks tickets valid? We have tickets that have been canceled and want to make sure we dont loose money or concert
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ID
#3037246 Review #3037246 is a subjective opinion of poster.
Location
Smithville, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Tickets

Tried to call but call ends and nothing goes through. I would just like to know where my tickets are, they are not in my email.
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ID
#2912378 Review #2912378 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

Need a refund

I paid over 500 dollars for Kenny Chesney tickers and its been rescheduled 3 times. 500usd is not a small amount of money to be and I need my money back.
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ID
#2836637 Review #2836637 is a subjective opinion of poster.
Loss
$500
Preferred solution
Full refund
New Reviewer

Misspelled name on my ticket

I just purchased a ticket off your website and I accidentally misspelled my name on the ticket. I put down Mosas Sayegh but my correct name is Moses Sayegh. Would I be able to fix this or will it effect my ticket during the entrance if I have to identify myself? Order Details: Order# 3640**** Suicide Boys Fri. Nov 5, 2021 5:30 PM
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ID
#2732037 Review #2732037 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Chanche little error for name ticket

My mom make little mistake Nourhen dhaoui my mom did dhoui
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ID
#2324209 Review #2324209 is a subjective opinion of poster.
Preferred solution
Chanche last name on fly ticket

Charged double the amount of the ticket

I purchased a concert ticket for $45. Gave my credit card number. Two weeks later for a confirmation that they charged me $85. They did the same to my friend. Scam!!!
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ID
#1041722 Review #1041722 is a subjective opinion of poster.
Product
Ticketfly Zz Top Concert Ticket
Reason of review
Pricing issue
New Reviewer

Ticketfly aint so fly...

On January 18th, Ticketfly mistakenly released COMP tickets to me and I ordered them. I even received an order confirmation. Days later, I receive an email that they mistakenly posted the tickets and they were canceling my order and invalidating my tickets. I was not happy and contacted customer service to find out what was what. They admitted their mistake, but said I was "welcome" to purchase the tickets from them. Wha?? It was clear to me that they could have cared less about rectifying this mistake. I spoke with "Gene", the supervisor and he was even more rude and condescending than the first representative I spoke with. I have read up on them while posting my own complaint, and they have made LOTS of errors with customers and have given them the same treatment. There are too many other sites vying for our dollars - these guys make mistakes and don't care and they treat you like *** on top of it. Do not risk it with this one. Fly far, far away from Ticketfly.
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ID
#774419 Review #774419 is a subjective opinion of poster.
Location
San Antonio, Texas
Reason of review
Poor customer service
Loss
$180
Preferred solution
Deliver product or service ordered

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