Tiffany M Zcr
map-marker Angleton, Texas

Your customer service number says it’s not in service

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I tried to contact your customer service line due to lost tickets, and it says the number is no longer in service.
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Preferred solution: To be able to reprint my tickets or actually sent some in the mail, due to them being misplaced

Jacklin Xqo
map-marker Smithville, Texas

Maverick tickets

Are my Mavericks tickets valid? We have tickets that have been canceled and want to make sure we dont loose money or concert
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Christopher M Xgy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Tickets

Tried to call but call ends and nothing goes through. I would just like to know where my tickets are, they are not in my email.
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Preferred solution: Deliver product or service ordered

Joseph G Oxz

Need a refund

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I paid over 500 dollars for Kenny Chesney tickers and its been rescheduled 3 times. 500usd is not a small amount of money to be and I need my money back.
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Loss:
$500

Preferred solution: Full refund

Moses S Ldn

Misspelled name on my ticket

I just purchased a ticket off your website and I accidentally misspelled my name on the ticket. I put down Mosas Sayegh but my correct name is Moses Sayegh. Would I be able to fix this or will it effect my ticket during the entrance if I have to identify myself? Order Details: Order# 3640**** Suicide Boys Fri. Nov 5, 2021 5:30 PM
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Nourhen D

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Verified Reviewer

Chanche little error for name ticket

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My mom make little mistake Nourhen dhaoui my mom did dhoui
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Preferred solution: Chanche last name on fly ticket

Anonymous

Charged double the amount of the ticket

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I purchased a concert ticket for $45. Gave my credit card number. Two weeks later for a confirmation that they charged me $85. They did the same to my friend. Scam!!!
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Reason of review:
Pricing issue
Rowe Ute

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Antonio, Texas

Ticketfly aint so fly...

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On January 18th, Ticketfly mistakenly released COMP tickets to me and I ordered them. I even received an order confirmation. Days later, I receive an email that they mistakenly posted the tickets and they were canceling my order and invalidating my tickets. I was not happy and contacted customer service to find out what was what. They admitted their mistake, but said I was "welcome" to purchase the tickets from them. Wha?? It was clear to me that they could have cared less about rectifying this mistake. I spoke with "Gene", the supervisor and he was even more rude and condescending than the first representative I spoke with. I have read up on them while posting my own complaint, and they have made LOTS of errors with customers and have given them the same treatment. There are too many other sites vying for our dollars - these guys make mistakes and don't care and they treat you like *** on top of it. Do not risk it with this one. Fly far, far away from Ticketfly.
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Loss:
$180
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

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