Ticketek Australia
Ticketek Australia Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ticketek Australia has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and recent recommendations say Be wary. Reviews cite poor customer service, unresponsive online queries, inaccessible phone support, high prices, and limited product variety.
Positive Feedback
No positive aspects are noted in the available Ticketek Australia reviews.
Negative Feedback / Risk Areas
- Repeated reports of failing customer service and dropped calls show major contact availability issues.
- Slow or no response to online enquiries creates unresolved Ticketek customer complaints.
- High price level and limited diversity of offerings reduce perceived value.
- Check billing, refunds, subscriptions terms before purchase due to reported service gaps.
Key Takeaways for Future Customers
- Read Ticketek Australia reviews and recent customer service experiences before buying tickets.
- Expect possible delays in responses and limited phone support; allow extra time for issues to be resolved.
- Confirm refund and billing policies ahead of purchase and consider alternatives if pricing or service is a concern.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ticketek Australia has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and recent recommendations say Be wary. Reviews cite poor customer service, unresponsive online queries, inaccessible phone support, high prices, and limited product variety.
Positive Feedback
No positive aspects are noted in the available Ticketek Australia reviews.
Negative Feedback / Risk Areas
- Repeated reports of failing customer service and dropped calls show major contact availability issues.
- Slow or no response to online enquiries creates unresolved Ticketek customer complaints.
- High price level and limited diversity of offerings reduce perceived value.
- Check billing, refunds, subscriptions terms before purchase due to reported service gaps.
Key Takeaways for Future Customers
- Read Ticketek Australia reviews and recent customer service experiences before buying tickets.
- Expect possible delays in responses and limited phone support; allow extra time for issues to be resolved.
- Confirm refund and billing policies ahead of purchase and consider alternatives if pricing or service is a concern.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No reply to online query
- - Inquiry on 5 Sept 2024 to Ticketek not dealt with by 15 Sept.
- - No reply after the acknowledgement; phone contact fails and ombudsman may be contacted.
My online query on 5 Sept 2024 to Ticketek was not dealt with by 15 Sept, so sent a reply to their email acknowledeging receipt of enquiry, saying that their response was overdue. I asked them to contact me ASAP.
No reply so I phoned their contact number which refers you back to their website and then the call drops out. How can you contact this mob? Terrible customer service.
What transparent business does not make themselves available by direct phone contact? Maybe I will have to contact the ombudsman.
- Unable to make phone contact and they do not reply to online or email queries
Preferred solution: A prompt response to my outstanding query
User's recommendation: Be wary
Companies Similar to Ticketek Australia
Ticketmaster Australia
“How is it that a ticket company do NOT mail out tickets? The stupid Ticketmaster app DOES NOT WORK...“
Eventfinda
Tixel
“Their form submission is broken for support and they use a dumb AI chat that clearly does not know how...“
Live Nation UK
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.