Melinda R Igp

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Refund

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I received an email from Ticket Luck advising that the Brandie Carlysle concert in Long Beach has been canceled. Respond to this email to request a refund or a voucher.

The next day, before I got the chance to ask for a refund, another email arrived replying to my request, which was nonexistent, for a voucher and here's the code. Upon closer look, in small print on the first email was a disclaimer giving me 12 hours to reply or else I'd get a voucher. Is this legal? Can the absence of a reply be used to steal my money?

$246.00 is a lot of money and I will not sit by idly and tolerate this trickery. Any legal advice out there would be appreciated.

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Loss:
$246

Preferred solution: Full refund

User's recommendation: This is my first experience with them, and I now see many complaints against them. I would definitely never use them again.

Anonymous

BEWARE TICKET LUCK WILL RIP YOU OFF

My wife and i purchased tickets to a local event when we went we were informed that the tickets were counterfit when i contacted ticket luck they told me to contact whom they bought them from so please people beware

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Reason of review:
Not as described/ advertised
Ticket L Dcz
map-marker Culpeper, Virginia

TICKET LUCK IS A SCAM - BEWARE THIS CROOK

Updated by user Aug 06, 2012

**** Follow Up ****

Ticket Luck is a Scam, and their customer service stinks. I have tried several times to resolve my issues with this business and they simple tell me there is nothing that they can do.

The mystery charges are how they operate. BEWARE THIS CROOK.

Original review Jul 06, 2012

Ticket Luck is a bait and switch ticket scam. Do not give these people your credit card number.

Their price claims are a complete lie that you do not realize until the bill arrives. With the added service fees, and the handling fees the tickets end up being more expensive than face value. Save yourself the headache of dealing with a crook and just contact the event site directly. Ticket Luck is a complete scam, and their custome service is a joke.

No customer service supervisors are ever available and the people that do answer the phone are rude.

Beware this crook.

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Anonymous
map-marker Salt Lake City, Utah

Ticketluck.com is a CHEAT!!!!

I bought tickets to Wicked in Salt Lake City and got charged a $40 per picket fee which I didn't realize until the order was processed. I think that they are totally misleading and work to cheat their customers.

I feel that I have been totally violated. My advice is: DON'T DO BUSINESS WITH THIS COMPANY!

I want all to know that this company cannot be trusted and you need to read the fine print but it is so misleading that this it is designed to cheat and then have you figure it out later. I don't want others to fall into the same trap that I did!

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1 comment
Guest

It CLEARLY shows the $40 fee on the confirmation page before you checkout. Try reading EVERYTHING before whining like a big baby.

Delana Cwp
map-marker Rochester, New York

Ticketluck ripoff

I bought tickets to a show a couple of months in advance hoping to get a good price. I found Ticketluck selling tickets for what turned out to be a total of $124.00 each [$99 plus some *** fee of about $25 per ticket]

These tickets were about in the middle of their price range. At that time I thought that was the going rate for each ticket. Now that the show is in town, I see their advertised price range is $32 to $67 per ticket. So paid $124 for a ticket that looks to be worth less than $50.

Don't buy anything from these jerks...they are just another scam. Ya can't trust anyone anymore.

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ozzyfann i
map-marker Chicago, Illinois

Ticket luck

this company is a big scam they charged my credit card 220.00 for Blackhawk playoff tickets now they can't find the order and wont call my credit card company to remove the charge i now have to file a fraud case and have no tickets for tomorrows game this company is a big *** scam stay away they also charge your credit credit to a different company as it is almost impossible to find out who the charge came from this is just ***!!!!!!!!!!!!! ticket luck is a very dishonest company they use third party people and screw up your credit card and then wont give you any information i have gone though ***!!!!!

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Loss:
$220
1 comment
Guest

Football tickets-ordered 2months before game- arrived day before the game and were not what I ordered. Stuck with them because Ticket Luck judged the seating to be equivalent, though they were on the visiting team's side of the stadium rather than the home side. Customer Service rude and I will definitely be sticking with StubHub from now on.

katid
map-marker Cedar Rapids, Iowa

TicketLuck.com Takes Advantage of Consumers

Ticket Luck is one of the biggest online ticket scams out there. This site has ripped of consumers multiple times.

They work like ebay where individuals are supplying the tickets but in multiple instances the tickets are jacked up 300% over fair market value and individuals get pulled in by the ticket luck promo code before they realize they're being taken advantage of. In several instances, individuals have claimed they never receive tickets from these third party vendors.

Ticket luck and the vendors are left pointing fingers at each other. It's the legal version of scalping but is completely unethical.

Bottom line: DO NOT use Ticket Luck (http://www.TicketLuck.com)

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12 comments
Guest

I find it very silly that I had to pay for shipping and handling on tickets that were clearly printed off line by somebody else. Its actually making me wonder if these tickets are even legit!

On the web site and link it said the ACTUAL tickets as in the "nice" tickets that the arena would sell would be mailed to me. & instead I receive the "fast tickets" the ones you would print off yourself; for FREE! Kind of feel like this was a rip off...

& like I said, I'm now questioning if these tickets are even legit!!! I live over 5 1/2 hours away to go to this event to find out they're bogus and I'm out $200+ .

Guest

You should try our site, Seatcrew.com. We charge zero fees and we show you ratings and reviews of the person on the other side of the transaction so you can make an educated decision on which tickets to buy.

Plus, we list tickets by geographical location so you can avoid shipping fees. Let us know if you like it @Seatcrew

Guest

:( The tickets I ordered through this site were supposed to show up prior to the event. Unfortuantely they never did.

I'm not sure who is running this company but they need to do a better job. I'll stick with StubHub or the venue for now, thanks.

Guest

I had an excellent seamless experience getting tix for "Wicked" from TicketLuck, and i recv an unexpected human follow up call to wish me a nice event and make sure i had all info in needed. And the Fedex deliv also called me to redeliver tix to my work addr instead so i could sign for it for that evenings show. My only regret is that i didnt read fine print that a hefty $28 was added to each ticket for processing, making $148 tickets $176 which i could have found cheaper?

Guest

300 bucks for 1 ticket?? are u retarded or what?

u must buy the whole thing, bein 3, 4 or 8 tickets per row..... it's super cheap cause the tickets are being sold by people for some reason cannot make it to the event :s

Guest

Hey buddies if you people really upset for some inconvenience i think you should try world best number one site thebigtickets.com

this site give you more reliable services. ;)

Guest

Tickets I received were not the ones I purchased. Customer Service rude and unhelpful.

Never again would I do business with Ticket Luck. I have purchased sports and concert tickets from Stub Hub for venues all around the country and have never had such and unpleasant experience as I did with Ticket Luck.

Guest

I have a question. The tickets that I just ordered they said they won't send me the tickets until later on in the day. People who use this before...has that happened to you before??

Guest

***? *** is the $300+ I spent for tickets that should have cost $50.

It's not besmirching if it's true. :grin

Guest

I had a very bad experience with this company as well. they never delivered the tickets and when I called to complain they told me it was my problem not their...what a joke! :cry

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