Update by user Nov 12, 2015
I got my tickets,they came from Ticket master. Price on the ticket says $90,Ticket Galaxy charged $113 ,plus a $7.50 e-fee and a $26 service fee for each tickets (2) .
They did offer to refund me $5.
Big deal. They have been ripping people off since 1990,I'm sure they are proud of how they make a living.
Original review posted by user Oct 13, 2015
Was looking for pre sale tickets for Joe Bonammassa tickets for a May 7 event. Found Ticket Galaxy on internet. When looking at the seating chart for the event ,the best seats and the worst seat sections where highlighted. I selected the good section ,where I have sat before, and bought them. This was 8pm at niteI called them at 9am the next morning. I asked for my seat number and was told they hadn't got the yet. I was bewildered as to why they took my $but had no seat , they where persale, right. Was told they hadn't bought them yet from the vendor. Shocked. I asked for my money back. She said no refund, all sales are final. I told her she hadn't sold me anything yet. She said call back later that day..When I call back she said my seats are in section j ,way up high, not section p ,which I had clicked on, . I again ask for a refund and again denied. The way they display the seating chart, good sections and woest section highlighted are all selling the cheapest seat no matter which section you click on.I just want a refund and nothing to do with these people. Thanks.