Ticket Chest is a rip, move on to the next site!

I recently purchased tickets to Tom Petty. Great section 113, Row 2 for my anniversary, cheaper then I could find anywhere. Once I received my email confirmation the section had changed to section 213. I called one minute after clicking on the link and they said (all sales are final). So I have paid $650 for the pair. I told them that I would be willing to purchase the seats that I wanted because I would not have paid 5 bucks for the seats that I got. They said all sales are final but would be willing to buy my tickets back at a discounted price of course. I hope no one uses this company!!!!
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Reason of review:
Not as described/ advertised

Preferred solution: Deliver product or service ordered

map-marker Allendale Charter Township, Michigan

Ticket Chest - Overcharge Review from Allendale Charter Township, Michigan

Ripped off paid 158.00 a piece for 3 Bruno Mars tickets face value was $40.00, will NEVER USE his company again!
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1 comment

We have no record of this order, and haven't sold 3 tickets for any of the Burno Mars shows this year. It's one thing to post a review of your experience with a company, but another to make these claims toward the wrong company. We sell tickets to a variety of events on the secondary market and prices can be above or below face value.

map-marker Washington, District Of Columbia

Overcharged for simple service

I used TicketChest today to purchase tickets to a concert. I noticed they had great seats that I couldn't find anywhere else and was thrilled because this was a gift for my husband's birthday. As it turns out, TicketChest isn't a legitimate and upstanding company with several other bad reviews posted online. Do not use TicketChest for any tickets to any events. They overcharge for face value, fake seats, and even charge a $7.50 fee for sending you an email confirmation. Beyond that, the people who run the company are dismissive, rude, and incompetent. Just use TicketMaster instead - and go wtih someone who is actually trustworthy.
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Ticket chest is a reseller of tickets on the secondary market, so of course they are going to charge above face value for certain tickets. You know that anytime you buy from a ticket broker.

Not sure why this person is so upset. They should have just bought from ticketmaster first instead of buying from ticket chest and then making false claims about them charging too much ...


I have used Ticket chest for years, this guy is not telling the truth. They have sold me Bears tickets for over 4 years and they have always been great. These guys don't even charge a service fee like most companies do, including ticket master.

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