*** I think that they just changed their name to Ticket Charge.

I was looking at tickets online for a future Kraftwerk concert here in Portland, OR in September. I accidentally strayed from the authorized Portland 5 authorized ticket vendor and landed in another site that claimed to have limited seats available for a concert that had not yet begun to sell tickets. The website looked legitimate and I purchased two tickets at about $200.00 a piece for orchestra seats. I would moments later find out from the authorized vendor that the most expensive tickets that they sold were $93.00. ALL ACCESS had even more expensive tickets than that with their pseudo seating chart. My total from the authorized vendor would have cost me $186.80, but I ended up paying $544.84 to a complete jack-*** that used a fake seating chart with a limited number of available seats to create the illusion that the tickets had already gone on sale. On their website I opted to pick up tickets at the box office, but I immediately received an email stating that they would either email me the tickets or ship them. The gravity of my error was sickening. They had charged me $358.04 in "service fees." I called the vendor and he did a ***-poor job of assuring me that I would receive the tickets in the mail within a week. Speaking to the seller on the phone raised even more red flags. He sounded annoyed that I was even calling him. I immediately called American Express to cancel the payment, but the only option that I had was to dispute it since it was already a pending charge. This was not even ten minutes after I made the online ticket purchase. I then read all of the reviews business complaints online, and there are many. I realized what an *** I was for going through this guy. A week or so after this happened I received printed tickets in the mail. He had purchased the tickets through the authorized vendor, and like a further slap in the face the $79.50 price of the ticket and the $13.90 service charge was printed on both ticket sheets. He bought the tickets after the fact and charged me an additional $358.00 to Fed Ex me tickets with someone else's name on them. I am not Darren Green and therefore I cannot even exchange these tickets for the actual event tickets. The box office for the event informed me of a previous incident with ALL ACCESS TICKETS where someone showed up the night of the concert with their printed tickets only to find out they were not valid because someone else with the same print-out had already redeemed their ticket. From other websites that I have sifted through, this is one of the possibilities I could experience for buying tickets through ALL ACCESS TICKETS. American Express favored them in the dispute because I received a maybe ticket through Fed Ex. The Portland 5's only advice to me was to show up very early the night of the show and hope that nobody else has a duplicate because ALL ACCESS TICKETS only bought two tickets to this concert even though they were advertising that they had other seats available. I don't understand how these companies stay in business. The Better Business Bureau has an alert for this company and so do other agencies. KEEP CLEAR
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#699525 Review #699525 is a subjective opinion of poster.
Portland, Oregon
Reason of review
Pricing issue

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