REQUEST FOR 2022 tax mortgage interest FORM

I am Elizabeth Fisher my BD:02/06/1945 My Address and mortgage address for 2022 is: 143** **th Avenue Ct. East Tacoma, WA. 98445-**** I requested earlier today from one of your agents a copy of my 2022 mortgage interest tax statement. My account #660130**** Please email to my email and send mail copy to : tlyncoupg@***.com Mail copy to address above. I requested this earlier today and still do not have a copy. Please email. PNC Bank took over this mortgage account in 2022 as well. I will be asking them for same mortgage interest tax statement for 2022. Thank you, Elizabeth Fisher
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ID
#4558726 Review #4558726 is a subjective opinion of poster.
Location
Bellingham, Washington

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Verified Reviewer
Junior Reviewer

Stole $9000.00 out of my account!!!

Someone made a fake check (not even my checks or check number) for almost $9000.00 and the bank cashed their check taking the money out of my account. The person that made the fake check didn't even sign my name to the check, but someone not even listed as an account holder. The bank after I notified them said that I needed to submit an notarized account of what happened and they would return the money they LET because of their incompetency steal from my account that same day. I sent them said form notarized and they received it as they emailed me back stating so. I also talked to the fraud department 3 times and was assured that the money would be in my account. It has been since last week and is still not in my account. When I call and leave messages as I was instructed to do by the fraud dept. for help, no one answers or calls me back. I want my money back as it is CLEAR that someone from their bank stole this money from me using my information. There is no way anyone outside the bank would know that they could cash that large of a check against my account! Also the bank cashed the check and didn't even look at who signed it on the face and that it wasn't even an account holders name! Nor was it my checks!!! User's recommendation: Stay Away!!
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ID
#4293459 Review #4293459 is a subjective opinion of poster.
Loss
$9000
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

I would like to speak with someone about an issue I am having with my debit card

My on-line transactions keep getting rejected. I do not have hours to sit on the phone waiting to speak to a representative that can help me.

User's recommendation: Stay away from their phone service.

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ID
#4268398 Review #4268398 is a subjective opinion of poster.
Pros
  • Great if you never need to speak with anyone
Cons
  • Horrible if you need to speak with someone
Preferred solution
A human to speak with who can solve my problem

Documents

I never got to speak with anyone. Was on hold then disconnected. Please have someone call me back 201-874-****. I attempted to put in both my ss# and my loan #. They say they cant find it. Please rectify this
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ID
#4152069 Review #4152069 is a subjective opinion of poster.
Location
Lyndhurst, New Jersey

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Verified Reviewer
Junior Reviewer

Stay away from them

I had been a customer of EverBank for 10 years and when TIAA bought them out, 2 years. Their website and IT Department now is 3rd rate and very poor customer service. For over 5 days I have not been able to get on their website to perform any banking. It took me 3 days to have someone form IT to contact me. Problem is still unresolved. I deal with 4 other institutions and have no problem dealing with them. Therefore I am 99% sure it is not my computer but is on their side. Closing out my accounts with them today and running as fast as I can to a good Bank. They have lost site of the number 1 rule of Business...Customers and Customer Service
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1 comment
#1873495

Same experience here. TIAA is way worse compared to Everbank

ID
#1792537 Review #1792537 is a subjective opinion of poster.
Location
Fort Myers, Florida
Pros
  • Local people are great
Cons
  • Web site
  • It department
  • Customer service
Preferred solution
I gave them 5 days to resovle my problem, I just don't feel secure doing my banking with them