Bartlett K

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Verified Reviewer
| map-marker Lockwood, New York

Title to mobile home

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Updated by user Sep 25, 2023

They received the information that I provided and said that they were looking into it…that was a month ago…nothing more from them yet!

Original review Aug 22, 2023
Hello,
I am hoping that someone can help me.
We have never received the title to our mobile home that we purchased new in 2006we had a mortgage loan through everhome on our original home that burned down in 2006we carried it over to the new mobile home located at the same location!
Our loan was paid off a few years laternow we need proof that the sales taxes were paid when everhome issued the check to Dream Home Builders Big Flats New York
Do you have information that can help us?
Loan # 0000154138
Bartlett R Krause
M.L. Krause
64 Soper road
Lockwood, NY 14859
We need the title to sell our homeor to receive a home improvement loan!
Thank you
Bart Krause
607-426-****
Email soperrd@***.net
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Anonymous
map-marker Bellingham, Washington

REQUEST FOR 2022 tax mortgage interest FORM

I am Elizabeth Fisher my BD:02/06/1945 My Address and mortgage address for 2022 is: 143** **th Avenue Ct. East Tacoma, WA. 98445-**** I requested earlier today from one of your agents a copy of my 2022 mortgage interest tax statement. My account #660130**** Please email to my email and send mail copy to : tlyncoupg@***.com Mail copy to address above. I requested this earlier today and still do not have a copy. Please email. PNC Bank took over this mortgage account in 2022 as well. I will be asking them for same mortgage interest tax statement for 2022. Thank you, Elizabeth Fisher
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Diane L Vkm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Stole $9000.00 out of my account!!!

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Someone made a fake check (not even my checks or check number) for almost $9000.00 and the bank cashed their check taking the money out of my account. The person that made the fake check didn't even sign my name to the check, but someone not even listed as an account holder.

The bank after I notified them said that I needed to submit an notarized account of what happened and they would return the money they LET because of their incompetency steal from my account that same day.

I sent them said form notarized and they received it as they emailed me back stating so. I also talked to the fraud department 3 times and was assured that the money would be in my account.

It has been since last week and is still not in my account. When I call and leave messages as I was instructed to do by the fraud dept. for help, no one answers or calls me back.

I want my money back as it is CLEAR that someone from their bank stole this money from me using my information.

There is no way anyone outside the bank would know that they could cash that large of a check against my account!

Also the bank cashed the check and didn't even look at who signed it on the face and that it wasn't even an account holders name! Nor was it my checks!!!

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Loss:
$9000

Preferred solution: Full refund

User's recommendation: Stay Away!!

Suart A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I would like to speak with someone about an issue I am having with my debit card

My on-line transactions keep getting rejected. I do not have hours to sit on the phone waiting to speak to a representative that can help me.
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Pros:
  • Great if you never need to speak with anyone
Cons:
  • Horrible if you need to speak with someone

Preferred solution: A human to speak with who can solve my problem

User's recommendation: Stay away from their phone service

Anonymous
map-marker Lyndhurst, New Jersey

Documents

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I never got to speak with anyone. Was on hold then disconnected. Please have someone call me back 201-874-****. I attempted to put in both my ss# and my loan #. They say they cant find it. Please rectify this
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OllieFL A

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Verified Reviewer
| map-marker Fort Myers, Florida

Stay away from them

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I had been a customer of EverBank for 10 years and when TIAA bought them out, 2 years. Their website and IT Department now is 3rd rate and very poor customer service. For over 5 days I have not been able to get on their website to perform any banking. It took me 3 days to have someone form IT to contact me. Problem is still unresolved. I deal with 4 other institutions and have no problem dealing with them. Therefore I am 99% sure it is not my computer but is on their side. Closing out my accounts with them today and running as fast as I can to a good Bank. They have lost site of the number 1 rule of Business...Customers and Customer Service
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Pros:
  • Local people are great
Cons:
  • Customer service
  • Web site
  • It department

Preferred solution: I gave them 5 days to resovle my problem, I just don't feel secure doing my banking with them

1 comment
Guest

Same experience here. TIAA is way worse compared to Everbank

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