Ellen S Vrn

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Verified Reviewer
| map-marker Largo, Florida

NO STARS

Lousy customer service

At first when I'd dial 888-893-****, I reached a recording telling me I would receive a reply within 48 hours, no reply. I have also sent three emails, also no reply.

Today at 2:30 pm on Monday July 8th, the message says that you are closed for the holiday. Call back on the next business day!

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Bettye S Wxz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Don't want automatic delivery for thunder collar

I never asked for this collar to be auto delivery besides its not what I thought it would be. It also doesnt work for my dog

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Preferred solution: Full refund

User's recommendation: None at this time

Lisa M Aqx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Didn’t receive my order

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I have called many times and sent messages still no answer back from them and I have paid for the item

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Loss:
$40

Preferred solution: Full refund

User's recommendation: Poor company don’t buy

Anonymous
map-marker New Kensington, Pennsylvania

Poor product and return service

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Purchased the vest and collar clip. Did not work at all.

Tried calling number of times and emailed but of course not available. After 2 weeks, finally able to speak with someone.

I had to pay for the return shipping then had to call them after they received for return and did not credit my account for them to finally credit my account. Would not recommend at all.

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Loss:
$8
Rudell Kmq
map-marker Philadelphia, Pennsylvania

The thunder shirt wears out quickly

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I would like to ask if you’re not supposed to wash the thunder shirt and why your Velcro doesn’t last long because this is the third thunder shirt do you to Velcro ripping and not sticking on lesson two months

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Reason of review:
Bad quality

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