Anonymous
map-marker Pueblo, Colorado

Help with tech questions

being able to speak with a live tech instead of emails would greatly improve your company...as much as these cost , you would think that some accessible tech support could be made available

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User's recommendation: see statement above

Anthony Gto

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Verified Reviewer
| map-marker Dallas, Texas

FedEx tracking showed delivery was "canceled by shipper" then magically the package arrived.

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Get a different shipper. FedEx is engaged in retaliatory behavior because I gave them a 2 star review because I was at home waiting for the expensive package to be delivered and they still left it on the porch and did not even so much as knock on the door. Or at least require a signature at delivery.

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Anthony Gto

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Verified Reviewer
| map-marker New York, New York

Shipping was canceled and charges were incurred

Updated by user Dec 18, 2024

have not had any contact with Thundermax. unable to reach a customer service rep.

Original review Dec 17, 2024

Received the initial order just fine, but I needed some weld in bungs to complete the set up and charges appear on my bank statement yet the order was canceled by the shipper and now no one will answer the phone to tell me why!!

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Anonymous
map-marker Ashburn, Virginia

Terrible customer support

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I called thundermax about an issue with there ecm for a harley motorcycle. They have no one to talk too, everything is done by email.

With cost of their product you would think they would have someone to talk too. I will never buy their product, they'rer other products on the market that have 100 percent better customer support.

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User's recommendation: Don't buy thundemax products

Kelvin W Ykt

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Verified Reviewer

Over heating

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Had 128 big bore kit installed with thundermax tuner bike temperature is to high and bike is over heating. Purchased the oil cooling fan to see if this stops the over heating. Why does the tuner makes the bike over heat.?what can I do to prevent this overheating?

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Preferred solution: Trying to fix the over heating

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