Thumbtack
Reviews and Complaints
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Verified Reviewer | Syracuse, New YorkTo reactivate my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Southfield, MichiganUnauthorized Review
Hello my name is Darrell F Turner
Email szrcdf@***.com
Phone 586-222-****
Im contacting you over an unauthorized review from Briana Boyer from Greeneville Tennessee.
She initially contacted me for work and gave me her phone number to discuss.
I discussed with her about over the phone that she would need to contact her local city for a possible permit for what she needed done and to call me back once she did.
She never contacted me back but instead gave me a poor review and I never done any work at all for her.
Customers should not be able to do this without any work being done or even hired.
How can I have this removed?
Thanks
Darrell F Turner
586-222-****
User's recommendation: Be careful.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAll they do is take your money till you give up and leave
- Waste of money just take your cash and burn it
Preferred solution: Full refund
User's recommendation: DO NOT WASTE MONEY WITH THUMBTACK
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDelete account and refund
- Scammed out of 350
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerA lot of righteous refunds get denied
- Good idea for bring locals & small biz owners together
- Refund policy is unethical
Preferred solution: Full refund
User's recommendation: Play at your own risk.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo communication, bad customer experience
- Alot
Preferred solution: Full refund
User's recommendation: do not deal with Tumbtack
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThumbtack Pro Professinal Scammer
I contacted Fairclaims.com to ask for Arbitration has my Thumbtack.com Legal agreement states is what I am agreeing is required of me. I have a written email from Fairclaims.com that their legal agreement with Thumbtack.com only allows Thumbtack.com to register a...
Instead Thumbtack referred a criminal who did unaujthorfized and never requested Electrical work because it was an emergency fire risk that I was in danger since I am Federally Recognized Medical Homebound Disabled Person.
He said he was Solar but also a licensed Afrizona Electrician since he did the work to save my life I owed $390.00. Not what I expected but I thought Thumbtack recomended Pro I paid not expecting Thumbtack to sell my private information to a criminal,
I have been communicating in writing with Thumbtack since 6.18.2023 proof that the company is not a legal solar company or electrical company, wrfitten proof of the Thumbtack Pro utilizing the Thumbtack Platform to perform fraud on me and professional Legal Arizona Electrician who I am willing pay the Legal Electrician not me, $1,500 repairs of unauthorized electrical damages.
Thumbtack Sujpport in writing acknoledged and stated valdated my complaint as true no disagreement there. Thumbtack,com Support written statement is Thumbtack.com is a neutral party, Though they haven't provided documentation and I can't find any public infofrmation, IK was responsible for determing if a Thumbtack recomended Professional Busiess was really a Professional Business or a criminal. Thumbtack.com written statement was the criminal would give ne the $390.00 refund if I signed legal waivers provided by the criminal releasing him from any financial resposibility of his criminal damages to my property because he, the un qualified illegal electritian, had decicded that the qualified legal electrician was in error not him and Thumbtack has no control of illegal activity on Thumbtack.com Platform, I can't find and haven't been provided documentation I was responsible to monitor illegal activity on Thumbtack.conm Platform
Thumbtack.com acknowsledge and didn;t disagree illigal activity veing performed by a Thumbtack Pro on Thumbtack.com Platform.
8/10/2023Thumbtack.com iks still profiting selling tghe criminal leads for his illegal company, the criminal has my $390.00 and according to his Thumbtack.com website page not only is still fraudalent advertising but did a 20,000.00 illegal solar job for a Thumbtack,com customer who I hope doesn't have any issues because he has no construction license or construction insurance as requied by Arizona Public Law for any building modifications over $1,000.00.
Glad the criminals Thumbtack and the illegal business Mesh Bros Enterprises are still profiting where I, the Thumbtack Customer have to still have my solar equipment reviewed, my original request, but I was provided unexpected expensive financial responsibilityh of $1,500.00 to pay for illegal activity by Mesh Bros Enterprises.
I did not receive services requested and my home was damaged $2,000.00 by criminal activity because I used Thumbtack.com as opposed to other referral companies where I wasn't unknowingly put in a situation of a criminal approaching me. I, Marie Ishol. Publicly swear this is my true experience and all documentation has been submitted to Arizona Attorney Generals Office to review my claim of Thumbtack.com Fraudalant Advertising.
Thumbtack.com did not inform me prior to my legal agreement with Thumbtack.com I was giving Thumbtack,com permission to sell my private information to a known criminal. The illegal solar company did not find publicly I wanted a free estimate for possible solar equipment failure, Mesh Bros Enterprises were only aware of me because I agreed for Thumbtack to sell that private information to Thumbtack.com's Private Professional Network.Stat away
- Sold my prfivate inforfnation tgo a criminal swho robbedd me
Preferred solution: Refund and redpairs of damage b y criminal actgvity
User's recommendation: Avoid
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Brooklyn, New YorkUn able to work. I can not update the payment from the app
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed to delete a review from the customer
I recently had a customer leave a one-star review out of spite I did a job for him and he like my work so he call me to do another job it was a large job he made it difficult from the beginning but I'm pretty easy to get along with so I did things differently than I normally would to make him feel comfortable he decided that he wanted to go on a vacation for 2 weeks and not tell me so after spending hours in the store getting material and trying to get a hold of him I later found out that he was in Florida and unreachable I didn't know what was going on so I pulled out the job I felt very disrespected then he came back and I could like it was my fault and I should have known that he was going on vacation he continued to want to change things and I told him I cannot do it I cannot work under them conditions I think it would be best if we part ways and he was upset because I'm the only contractor who was actually getting things done for him after him being hateful over the phone I told him to just move on that's when he left a false review I do a lot of work for you guys and I would like for this to be fixed I work too hard and don't deserve to be rated like I'm a bogus contractor 502-262-**** someone please contact me
- Very easy to use and understand
- Hard to get a hold of someone
Preferred solution: I would like to have my false review taken off of my profile
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnauthorized debits causing overdraft
- Poorly structured company
Preferred solution: Full refund
User's recommendation: Will not recommend to future customers or clients.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI am a contractor I'm trying to speak to anybody. I need some help.
Preferred solution: Full refund
User's recommendation: Stay away
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
Preferred solution: Full refund
I need to reactivate my account
Preferred solution: Reactivate account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan not text, email or talk to a representative about reactivating my account
Preferred solution: A response
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Little Ferry, New JerseyWrongly Charged
User's recommendation: Be Careful
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Hope you get it removed. It sounds like maybe she was hesitant to take your advice and inquire if a permit was needed. You should do your civic duty and inform her local municipality of her reluctance and her possible plans.