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I completely understand where you are coming from regarding unqualified customers. OFTEN I get no response whatsoever from an inquiry from Thumbtack. It's so easy for them(client) to log in and ask about a service, but sometimes they either misunderstood what I do as an Organizer/Stager or are looking for a house cleaner. Or even better, they look at the quote and never respond to a single follow up I send out which is highly recommended by...
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Anonymous

Nurit Sheehan Howells Electric Inc. has remodeled 2 of my homes. The owner - Joe Howell is amazing... He has great employees and all are professionals. Joe has always competed his jobs on t...

4.5
#1014032
I've been with thumbtack since they started 5 years ago. I had a dog training business first, then added officiant and photography services. But in the last year they have raised their prices double and triple what they were and i am no longer making the money I used to, but simply paying them for quotes I learn are not legit, it is a repeat job, or someone is posting for someone else who typically already hired someone, and they are just...
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1.3
I liked
  • How they cared about their pros 5 years ago and valued us
  • How they were amazing to their pros in the beginning
  • Quick way they used to refund credits
I didn't like
  • Are not taking care of their pros
  • Quoting increase in the last year or so
  • I have to be a detective to dissect every job
#1013780
Thumbtack is essentially advertising itself as a jack-of-all-trades sort of hiring site, unlike sites like Angie's List or HomeAdvisor. You can hire anything from a painter to a virtual assistant or social media expert. However...coming from the contractor side of things, there is a lot to be improved upon with Thumbtack. I signed up as a contractor in the admin field, and with over 25 years of experience, I felt sure I would be able to pick up...
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Anonymous

Mark DJ Service I have started quoting only a very small percentage of requests. I think there is a lot of lame shoppers and look-e-loos posting on the site. I do think they overcharge, howev...

2.3
I liked
  • Idea of growing my customer base
I didn't like
  • Too many scams being posted
  • People just pricing not buying
  • Limited number of bids on each job allowed
#1013759

Short Review for February 27, 2017

#1014616
1.3
Big ripoff. Lots of fake reviews and tire kickers. Low quality customers.
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Short Review for February 25, 2017

#1013640
1.5
Hello i am having problems logging in and tje system acts like i dont have a account and i just brought credits yesterday please helo i just want yo log in and sens quotes this is very stressful
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Short Review for February 24, 2017

#1013472
Not a damned thing. Thumbtack never answered my phone call. I am getting tired of trying to bid jobs and not being able to.
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Short Review for February 23, 2017

#1012824
Cheap a s s customers want work and always say o u too far away or going to wait on another time just cheap a s s people who want something for nothing that is what thumbtack customers are......
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Despite all the terrible reviews I've read on here, I actually really enjoy Thumbtack and find the idea to be brilliant. As a freelancing makeup artist, I find it hard to build my clientele, especially after I moved to a different state and lost all the previous clients I had in my previous area. I had to start all over finding clients and getting my work out there. Thumbtack has brought me five clients now and I've only been using it for about...
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#1013507
I have been paying for credits, and don't get replies when I ask for more information about the projects. I still get charged credits even if I need more information to make sure I want to accept it. I should get to discuss the job and give an estimate before they take my credits. I am paying for fake leads so they get more money from me. Some of the jobs that are available are scammers in competition with other pros so they can suck up my...
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Anonymous

Jack heights just started with thumbtack 30 years in the trades. You cant do an estimate on " Need light indoors" . Come on. And like the last comment you ask for more detail and no reply ...

I liked
  • Idea of the company
I didn't like
  • Fake project listings
  • Buyers not responding to questions
  • Taking credits for no shows
#1013388
Hired Phoenix asphalt. It seemed fine when they first did the asphalt. Then the mistakes started to happened. They came back to fix it. Then I was told the ones I did the sealer it would look better. Did the sealer. It came out totally uneven. Finally they came back and this time they messed up all of my brand new orange borders. I wasn't there so nothing was cleaned. Told them about it and no response. $1,000 later I have an ugly driveway with...
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#1013135
I hired c&j Property Clean up to do a job in my yard I waiting 3 1/2 hours no show. When I called to see what happened at 1:30 Jessica Williams was nasty and arrogant. I guess she felt she had the right because she had my money. I called the rep at thumptack explainng the situation 2 weeks went by I sent them proof of her business actions with other people. AlI of a sudden I got an email from thumptack she's going to refund me my money within 5...
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Anonymous

Anonymous Thumbtack do. Not process payments so if you have given your money to the company then it's on you to contact that company. Thumbtack is a lead generating website that connect...

1.1
#1012372
Hired a "Photographer" who wasn't even Licensed and she lied about all References
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Anonymous

Maria I've been trying to contact Thumbtack over the phone and sent emails regarding my experience with the "photographer" Thumbtack brought into my life. Obviously, Thumbtack did n...

1.0
#1012318
I went to what they claim is the top 10 tax prepairers in Huntsville, AL went through all the questions and after getting my info. says user deactivated. did this 5 times in a row. Asked for my full name over and over. I think I know what my full name is. I can now expect to get my Email flooded with BS. I hope someone looks into this and is able to put an end to it before I am able to put an end to all the scamming emails I will have to take...
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#1011949

Contact Thumbtack

Headquarters Address:
Thumbtack, Inc.
360 9th Street
San Francisco, CA 94103
Phone:
(800) 948-2034
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I start my business with Thumbtack. It was good and they used to advertise on TV and business was good. But from november 2016 until now they send fake "Ghost" customers plus they start charging more credits for quoting. My 3 colleagues and I bid on the same job and guess what happened ! Our quotes been reviewed at same time I mean second by second and no reply or getting hired. We been testing them since. If there is more incidents like that...
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1.0
I didn't like
  • Scam
#1011854