Books i ordered not delivered.

I am still missing three books that was supposed to be delivered to me by the 3rd of May have not received any of them yet I ordered them over 3 weeks ago I can be reached at 863-594-**** my name is Sarah streeter
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ID
#3565048 Review #3565048 is a subjective opinion of poster.
Location
Tampa, Florida
New Reviewer

Made two orders within a few minutes of each other.

Thriftbooks - Made two orders within a few minutes of each other.
Thriftbooks - Made two orders within a few minutes of each other.
Thriftbooks - Made two orders within a few minutes of each other.
Thriftbooks - Made two orders within a few minutes of each other.
It is not really a complaint. I would just like the two orders to be shipped together as one order, and it would be nice to have the postage charge refunded!

User's recommendation: I have always had good service from Thriftbook.

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ID
#3448223 Review #3448223 is a subjective opinion of poster.
Location
Houston, Texas
Preferred solution
Two orders shipped together.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Order shipped and money not refunded in spite of full refund promise

Thriftbooks - Order shipped and money not refunded in spite of full refund promise
I was promised via email that I will not be charged for Order ID#: 3346****. Am I responsible if you ship the book on the very next day? I reached out to you as soon as I had to convey the cancellation. But as I can see, in my credit card statement, you have deducted more than 21.6 USD for the book that you had shipped through Fedex Cross Border (THR0530US709********) in spite of my cancellation request and continuous follow-ups. Please do not demean your brand value by ripping us off through crooked methods. 1
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ID
#3336033 Review #3336033 is a subjective opinion of poster.
Location
Kolkata, West Bengal
Loss
$22
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Twice purchased books that claimed to be in very good condition and were actually very damaged

I purchased children's books for my seven grandchildren. Usually I have them delivered to my home, so I can preview the books. I ordered a book about sharks not going to the dentist. Cute humorous book. The book was severely damaged. I contacted Thriftbooks and they replaced the book. The replacement copy was also damaged. Both times a page was ripped out. I wrote to them and they did not respond. I placed another order with Thriftbooks and this time I received a book with the pages out of order. My nine-year-old grandson was confused and had trouble following the story line. The books I buy for my grandchildren are very special. They love getting new stories and enjoy their books immensely. I am disappointed with this company's lack of concern for the children who are reading these books. I switched to another book supplier, and I am much happier with the condition of the books I have received thus far.

User's recommendation: To get to know the quality of the customer service I recommend that you place a small order first. Then, if there is a problem you will find out how they respond quickly.

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ID
#2221934 Review #2221934 is a subjective opinion of poster.
Location
Cuernavaca, Morelos
Service
Thriftbooks Customer Care

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